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Referral Factory

Referral program software: on-brand customer referral programs

AiDOOS Verified SAAS Marketing
— ☆☆☆☆☆ 0 reviews · None
SOC 2 Type II Live in 72 hours 15-day free trial
Pricing
Tailored to you
AiDOOS generates your proposal instantly — scoped & ready in seconds
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15-day free trial · No credit card required

Category
Marketing
Deployment
Cloud (SaaS)
API Access
Yes
AiDOOS Deploy
72 hours

About Referral Factory

Referral Factory is a referral program software that enables companies to launch and scale customer referral programs without coding. The platform provides everything needed to build, launch, and scale high-performing referral programs, including built-in promotion tools, automated referral tracking, over 200 reward options, and integrations with HubSpot, Stripe, Salesforce, and more. It supports branded referral journeys, tracking, qualification, rewards, integrations, governance, and operational control. Key features include an AI-powered builder, referral links and codes, pop-ups, widgets, emails, fraud alerts, and white-label options. Referral Factory offers three pricing tiers: Basic, Pro, and Enterprise, with a 15-day free trial. The company holds SOC 2 Type II and ISO 27001 certifications, and its customer support is available via live chat 18 hours a day covering American and European time zones. AiDOOS enhances deployment and adoption by providing tailored implementation, training, and ongoing support to ensure marketing teams maximize the platform's capabilities, integrate with existing systems, and optimize referral program performance.

Challenges It Solves

  • Businesses lack a structured way to turn customer goodwill into a repeatable referral channel
  • Teams rely on spreadsheets for tracking referrals, leading to manual errors and inefficiencies
  • Companies need to launch referral programs without relying on developers or custom-built infrastructure
  • Referral program management requires integration with existing CRM and payment systems to automate qualification and rewards

Screenshots

Referral Factory screenshot 1
Referral Factory screenshot 1 Referral Factory screenshot 2 Referral Factory screenshot 3 Referral Factory screenshot 4 Referral Factory screenshot 5 Referral Factory screenshot 6

Use Cases

Customer Referral Programs

Launch and manage referral programs that turn happy customers into advocates, with tracking and rewards.

Partner Referral Programs

Enable partners to refer leads using unique links and codes, with automated reward distribution.

Employee Referral Programs

Set up internal referral campaigns with branded portals and tracking for employee-generated leads.

Advocacy and Loyalty Initiatives

Activate high-NPS customers and repeat buyers as advocates, integrating with CRM segments for targeted outreach.

Pricing

Custom pricing — built for your team

Referral Factory pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.

Basic Pro Enterprise
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15-day free trial available — No credit card required. Full access to all features.

Key Features

Advanced Builder

Create enterprise-level branded referral journeys with custom HTML pages

Referral Links & Codes

Generate unique referral links and codes for online, offline, and sales-assisted referrals

Referral Rewards

Over 200 reward options including cash, credits, vouchers, gift cards, and Stripe coupons

Promotion Tools

Promote programs with popups, website widgets, emails, sticky bars, landing pages, and branded portals

CRM & Payment Integrations

Sync referral data with HubSpot, Salesforce, Stripe, Braze, and custom CRMs via API and webhooks

Fraud Alerts

Track users on same IP or suspicious emails to prevent fake referrals

What Reviewers Say

What works well

  • No-code platform enables easy setup without developer resources
  • Extensive integration options with major CRM and payment systems
  • Over 200 reward choices provide flexibility for different programs

Common concerns

  • Pricing is not publicly disclosed beyond user tiers
  • Limited to referral-led advocacy rather than full customer advocacy suite

Reviews

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No reviews yet for Referral Factory

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Enterprise Readiness

SOC 2 Type II
ISO 27001

Identity & Access

SSO✓ SAML
RBAC✓ None
Audit Logs✗

Data Security

At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed

SLA & Availability

Uptime SLA99.9%
RPO—
RTO—
Pen test—

Compliance & Portability

Data residencyUS, EU
Data export
Right to erasure✗

Integrations

HubSpot

Sync referral data to HubSpot CRM for lifecycle-based qualification and reporting.

Native < 1 hour ⇄ Bi-directional

Stripe

Qualify referrals based on payment events and use Stripe promo codes.

Native < 1 hour ⇄ Bi-directional

Salesforce

Keep referred demand inside Salesforce revenue workflow.

Native < 1 hour ⇄ Bi-directional

Intercom

Trigger referral activity based on lifecycle signals.

Native < 1 hour ⇄ Bi-directional

Zapier

Connect referral workflows across the rest of your stack via Zapier.

Native < 30 min

Zoho

Manage referral enrollment and lead routing in Zoho.

Native < 1 hour ⇄ Bi-directional

Pipedrive

Tie referral qualification to deal stage movement in Pipedrive.

Native < 1 hour ⇄ Bi-directional

Webhooks & API

Push referral events to custom systems for backend qualification.

Native 1-2 hours ⇄ Bi-directional

Governance & Compliance

EU AI Act

Classification: None

Data Processing Agreement

None DPA available

Sub-processors

Not disclosed

Right to Erasure

✗ Not supported

Change Notifications

None

NIST AI RMF

Not assessed

AiDOOS Managed Deployment

Deploy Referral Factory in 72 hours

AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.

12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
2-4 weeks
Time to value

Prerequisites

  • Active subscription to Referral Factory
  • Admin access to CRM and payment systems for integration
  • Domain ownership for white-label setup (if needed)

Configuration Options

  • SSO configuration with SAML
  • Custom domain setup
  • Integration with HubSpot, Stripe, Salesforce, etc.
  • Reward catalog configuration

How Referral Factory Compares

Product AI & Analytics Ease of Use Enterprise Features Pricing Integrations Mobile Experience Quick Setup Customer Support Rating Price/mo
Referral Factory This product
Good Good Excellent Good Excellent Fair Excellent Good — $Custom/user
ReferralCandy
Good Excellent Fair Excellent Good Fair Excellent Good ★ None $49/user
Viral Loops
Good Excellent Fair Good Good Fair Excellent Good ★ None $59/user
Yotpo
Excellent Good Excellent Fair Excellent Good Good Good ★ None $399/user
Virtual Delivery Center · A new delivery category

A Virtual Delivery Center for Referral Factory

Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.

  • Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
  • Refundable on unused Delivery Units, anytime — no questions asked
  • Re-delivery guarantee on acceptance miss
  • Pre-flight delivery sizing — you see the plan before you commit
Get a delivery plan for Referral Factory What’s a Virtual Delivery Center?

How a Virtual Delivery Center delivers Referral Factory

Outcome-based delivery via AiDOOS’s VDC model.  Why VDC vs traditional consulting? →

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

1
Discover
Requirements & assessment
2
Integrate
Setup & data migration
3
Validate
Testing & security audit
4
Rollout
Deployment & training
5
Optimize
Performance tuning
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Frequently Asked Questions

What is Referral Factory?
Referral Factory is a referral program software that helps businesses launch and scale on-brand customer referral programs without coding. It provides tools for promotion, tracking, rewards, integrations, and fraud controls.
Does Referral Factory require coding?
No, Referral Factory is a no-code platform. You can build branded referral pages, portals, and emails without developer assistance. However, for custom integrations via API or webhooks, some technical knowledge may be needed.
What integrations does Referral Factory support?
Referral Factory natively integrates with HubSpot, Salesforce, Stripe, Intercom, Zoho, Pipedrive, Zapier, and more. It also offers REST API and webhooks for custom connections.
Is there a free trial?
Yes, Referral Factory offers a 15-day free trial on all plans. No long-term commitment is required.
What are the pricing plans?
Referral Factory offers Basic, Pro, and Enterprise plans. Pricing details are not publicly available; you need to contact sales. The platform also offers a startup discount of 50% for qualifying small businesses.
Can Referral Factory be deployed via AiDOOS?
Yes, Referral Factory is available on the AiDOOS marketplace. Deployment typically takes 72 hours with full integration support and managed updates.

Quick Stats

—
Rating
12
Deployments
72 hours
Live in
99.9%
Uptime SLA
Deployment Complexity
Moderate (3/5)
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Resources

Official Website

Vendor

Referral Factory B.V
Founded 2020 · Amsterdam, NL
Verified Vendor

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