· 0 reviews
RecordTS
Remote session recording software for employee and contractor activity auditing.
About RecordTS
RecordTS is a remote desktop session recording software developed by TSFactory. It captures user activity on Windows servers and workstations for auditing and cybersecurity purposes. The software is trusted by major hospitals, banks, and corporations worldwide. RecordTS v7 features a new protocol-agnostic universal recorder that works across hosting environments including Microsoft RDS, Citrix Virtual Apps and Desktops, VMware Horizon, Windows Virtual Desktops, and cloud platforms like Azure, AWS, and Google. It records sessions directly to a database for later playback, with data buffering to ensure no loss during connectivity issues. The solution is designed for on-premise, cloud, and hybrid deployments. AiDOOS enhances deployment and adoption by providing automated provisioning, centralized management, and seamless integration with existing IT infrastructure, ensuring faster time-to-value and reduced operational overhead.
Challenges It Solves
- Need to monitor and audit remote desktop sessions for compliance and security
- Difficulty detecting insider threats or unauthorized access by employees and contractors
- Lack of visibility into user activity on virtual desktop infrastructure (VDI) and cloud environments
Screenshots
Use Cases
Employee Activity Auditing
Record and review remote desktop sessions of employees for compliance and cybersecurity monitoring.
Contractor Monitoring
Monitor contractors and third-party vendors accessing internal systems via remote desktop sessions.
Forensic Investigation
Use recorded session data for post-incident forensic analysis and evidence collection.
Pricing
Custom pricing — built for your team
RecordTS pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Key Features
Works across RDS, Citrix, VMware, WVD, and cloud platforms without protocol-specific dependencies.
Buffers session video locally to prevent data loss during database connectivity interruptions.
Stores session recordings in a central database for consolidated playback and management.
Enhanced player for reviewing recorded sessions with improved performance and UNC share path support.
HTTPS recorders and file encryption ensure session data remains secure in transit and at rest.
Automatically delete old recordings based on configurable retention policies.
What Reviewers Say
What works well
- Protocol-agnostic recording works with multiple VDI and cloud platforms
- Data buffering prevents session loss during connectivity issues
Common concerns
- Pricing is not publicly listed per user; requires contacting sales
- No cloud-based SaaS option; on-premise deployment only
Reviews
No reviews yet for RecordTS
AiDOOS-verified review data is collected after deployment. Deploy this product and be among the first to share your experience.
Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
Microsoft RDS
Records sessions on Microsoft Remote Desktop Services.
Citrix Virtual Apps and Desktops
Records sessions on Citrix environments.
VMware Horizon
Records sessions on VMware Horizon.
Microsoft Azure WVD
Records Windows Virtual Desktop sessions on Azure.
AWS
Deploy session recording on AWS cloud.
MS SQL Server
Supported database for storing session recordings.
PostgreSQL
Supported database for storing session recordings.
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
None DPA available
Sub-processors
Not disclosed
Right to Erasure
✗ Not supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy RecordTS in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Active RecordTS software subscription
- Windows Server 2012R2 or later for the recorder server
- A supported database (MS SQL Server 2012+ or PostgreSQL v9+)
- Appropriate network configuration for RDP port 3389
Configuration Options
- Single Server vs. Enterprise Edition
- Database type and connection settings
- Session recording retention policies
- Dashboard web console licensing configuration
How RecordTS Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
R
RecordTS This product
|
Fair | Good | Excellent | Fair | Fair | Poor | Moderate | Good | — | $Custom/user |
|
V3
Veriato 360
|
None | None | None | None | None | None | None | None | ★ None | $None/user |
|
AT
ActivTrak
|
None | None | None | None | None | None | None | None | ★ None | $None/user |
A Virtual Delivery Center for RecordTS
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers RecordTS
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists