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Recollective
One platform for qualitative research and insight communities.
About Recollective
Recollective is an AI-powered qualitative research and insight community platform designed for enterprise insights teams and market research agencies. It enables researchers to run asynchronous studies, live video in-depth interviews (IDIs), digital focus groups, and always-on insight communities — all within a single platform. The platform supports a wide range of research methodologies including concept testing, co-creation, UX testing, digital diaries, shopper behavior research, and customer journey mapping. Recollective's AI capabilities assist with moderation through its Conversational AI task, automated transcription, thematic analysis, and insight summarization — dramatically reducing time-to-insight. The platform supports over 25 languages and is used by more than 1,700 research organizations globally, including brands such as Microsoft, Experian, and the Royal Bank of Canada. It integrates with tools like Qualtrics and supports enterprise identity providers including Okta, Google, and Facebook via SSO. Recollective meets major international compliance standards including GDPR, CCPA, PIPEDA, and HIPAA, and is hosted on Amazon Web Services. AiDOOS can accelerate deployment and adoption of Recollective by connecting organizations with experienced qualitative research and platform specialists who can configure studies, train teams, and operationalize insight workflows faster.
Challenges It Solves
- Traditional qualitative research methods are slow, expensive, and reliant on external agencies, delaying time-to-insight.
- Researchers struggle to engage participants at scale with depth comparable to in-person interviews.
- Managing qualitative data across disconnected tools makes analysis time-consuming and inconsistent.
- Running global research across multiple languages and compliance jurisdictions is operationally complex.
Screenshots
Use Cases
Concept Testing
Test messaging, concepts, images, and video review tasks with target customers. Capture in-home product tests through customer journals to validate ideas before launch.
Digital Diaries
Capture participant routines and behaviors over time through mobile and desktop journals to reveal patterns and deeper motivations.
UX Testing
Capture real user journeys across devices and prototypes using first-click testing to optimize interfaces and turn feedback into actionable design decisions.
Long-term Insight Communities
Build always-on communities of customers or prospects for ongoing engagement, ad hoc research, and continuous insight generation at scale.
Shopper Behavior Research
Capture real-time shopper journeys through mobile missions and shop-alongs to pinpoint friction points and reveal buying behavior.
Pricing
Custom pricing — built for your team
Recollective pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS will scope and deliver a free proposal in 24 hours.
Key Features
AI-powered moderator conducts authentic, human-like interviews with hundreds of participants simultaneously.
Flexible research activities combining async tasks, journals, video IDIs, focus groups, and live chat.
Conduct live virtual interviews with AI-powered transcripts, backroom collaboration, and highlight reels.
Automatically summarize participant feedback, generate themes, and surface insights from qualitative data.
Build and manage long-term engaged communities for ongoing qualitative and quantitative research.
Collect open text, video, audio, photo, screen recording, card sorting, heat maps, polls, and more.
What Reviewers Say
What works well
- AI tools significantly reduce time-to-insight by automating transcription, thematic coding, and analysis.
- Supports a broad range of qualitative research methodologies in a single unified platform.
- Multi-language support (25+ languages) enables global research at scale.
- Intuitive platform that enables non-expert researchers to run projects independently without agency support.
Common concerns
- Pricing is not publicly listed, making it difficult to evaluate cost without contacting sales.
- Platform is primarily designed for qualitative research, so teams needing heavy quantitative capabilities may need supplementary tools.
Reviews
No reviews yet for Recollective
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Reviewer Demographics
Top Industries
Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
AI Details
Agent Type
None
Models Used
Agentic Capabilities
Human-in-the-Loop
✗ Not supported
Integrations
Okta
Okta integration enables enterprise-grade identity verification and single sign-on for Recollective users, allowing automatic account creation and session authentication.
Qualtrics
No-code integration allowing researchers to connect Qualtrics XM surveys to Recollective, mapping survey properties to panelist properties without spreadsheets.
Google OAuth integration for participant authentication, enabling users to log in to Recollective using their Google credentials.
Facebook OAuth integration for participant authentication, enabling users to log in to Recollective using their Facebook credentials.
OpenID Connect (OIDC)
OpenID Connect standard integration allowing enterprise identity providers to authenticate users into Recollective.
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
None DPA available
Sub-processors
Not disclosed
Right to Erasure
✓ Supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy Recollective in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Active Recollective subscription or trial account
- Identity provider credentials (Okta, Google, or OIDC) if SSO is required
- Panel or participant recruitment source identified
- Research guide or study design prepared
Configuration Options
- SSO/identity provider configuration (Okta, OIDC, Google, Facebook)
- Qualtrics integration mapping for survey data import
- Webhook endpoint setup for panel provider automation
- Custom branding and participant onboarding experience
Often Deployed With
Common Setup Issues (& how AiDOOS handles them)
How Recollective Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
R
Recollective This product
|
Excellent | Excellent | Good | Fair | Fair | Good | Good | Excellent | — | $Custom/user |
|
QT
Qualtrics
|
Excellent | Fair | Excellent | Fair | Excellent | Good | Fair | Good | ★ None | $None/user |
|
DI
Discuss.io
|
Good | Good | Good | Fair | Fair | Good | Good | Good | ★ None | $None/user |
|
FO
Forsta
|
Good | Fair | Excellent | Fair | Good | Fair | Fair | Good | ★ None | $None/user |