Agentic AI Customer Journey Platform
Quiq is an AI-powered customer journey platform designed for enterprise brands. It enables businesses to resolve customer needs across voice, messaging, chat, SMS, and other digital channels. The platform integrates AI Agents and AI Assist capabilities to automate interactions and enhance agent productivity. Quiq focuses on industries like retail and consumer services, aiming to improve customer experience and operational efficiency. By leveraging conversational AI, Quiq helps brands deliver personalized, real-time support. The platform's agentic AI approach allows it to handle complex customer journeys autonomously while seamlessly handing off to human agents when necessary. AiDOOS enhances deployment and adoption by providing a structured environment for implementing Quiq's solutions, ensuring seamless integration with existing systems and optimizing the AI-driven workflows for maximum impact.
Automate responses to common customer queries across messaging channels.
Engage potential customers through conversational AI on website and messaging.
Quiq pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Autonomous AI agents handle customer interactions.
AI-powered suggestions to help human agents resolve issues faster.
Unified platform for voice, SMS, chat, and messaging apps.
Automate and personalize customer journeys across touchpoints.
AiDOOS-verified review data is collected after deployment. Deploy this product and be among the first to share your experience.
Sync customer data and conversation history with Salesforce CRM.
Integrate Quiq conversations with Zendesk tickets for seamless support.
Connect Twilio SMS and voice channels to Quiq platform.
Integrate Quiq chat with Shopify for customer order inquiries.
Connect Facebook Messenger as a channel in Quiq.
Enable WhatsApp Business messaging through Quiq.
Classification: None
None DPA available
Not disclosed
✗ Not supported
None
Not assessed
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
Q
Quiq This product
|
Good | Good | Excellent | Fair | Good | Fair | Good | Good | — | $Custom/user |
|
ZD
Zendesk
|
Good | Excellent | Excellent | Good | Excellent | Good | Good | Good | ★ None | $None/user |
|
IC
Intercom
|
Excellent | Excellent | Good | Fair | Excellent | Excellent | Good | Excellent | ★ None | $None/user |
|
LP
LivePerson
|
Excellent | Fair | Excellent | Fair | Good | Good | Fair | Good | ★ None | $None/user |
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Pay for results, not hours
Clear deliverables at each phase
Access to certified specialists