QualityHive is a website feedback and bug tracking tool designed for digital agencies and development teams. It allows clients and team members to leave feedback directly on a website by clicking anywhere on the page. Feedback is pinned to the exact location, and each submission automatically captures a screenshot, browser and device details (OS version, screen dimensions, color density), and JavaScript console errors. Comments are converted into actionable tasks on a built-in Kanban board, where tasks can be assigned, sorted, and marked complete. QualityHive also supports video recording and voice recording to provide further clarity on feedback. The tool offers guest feedback support, allowing stakeholders to submit feedback without creating an account or installing anything. Integration with project management tools is supported, and tasks can be exported to XLSX. QualityHive aims to reduce back-and-forth communication and streamline the bug fixing process. It offers a 14-day free trial with full features.
Challenges It Solves
Clients and team members struggle to communicate website bugs clearly, leading to misinterpretation.
Developers waste time reproducing bugs because they lack device and browser details.
Feedback gets lost in email threads or Slack messages, causing delays in project timelines.
Manual screenshot capturing and cropping is tedious and error-prone.
Use Cases
Website Bug Reporting
Clients can pinpoint bugs directly on the website, and developers receive all technical details automatically.
Client Feedback Collection
Agencies can collect feedback from clients during website development or redesign projects with minimal friction.
QA Testing
QA teams can log issues with screenshots, device info, and JS errors, streamlining the testing process.
Pricing
Lite
For freelancers and small sites.
$18/user
billed monthly · $15/user/mo annually
Core feedback widget
Screenshot capture
Kanban board
Essential
For individuals and small teams.
$40/user
billed monthly · $33.33/user/mo annually
All Lite features
Video recording
Guest feedback support
Most Popular
Most popular
Mega
For medium agencies and teams.
$78/user
billed monthly · $65/user/mo annually
All Essential features
JavaScript error monitoring
Browser info capturing
14-day free trial available — No credit card required. Full access to all features.
Key Features
Automatic Screenshot Capture
Instantly capture screenshots with pinpoint markers when feedback is submitted.
Video & Voice Recording
Record videos or voice notes to explain feedback clearly without lengthy text.
Browser Info Capturing
Automatically capture browser version, OS, screen dimensions, and color density.
JavaScript Error Monitoring
Automatically log JavaScript errors and warnings when feedback is submitted.
Kanban Board
Visual task management board to organize, assign, and track feedback tasks.
Guest Feedback Support
Allow clients to submit feedback without login or installation via a shareable link.
What Reviewers Say
What works well
Simplifies website feedback collection with automatic screenshots and device details.
Reduces back-and-forth communication between clients and developers.
Offers video and voice recording for clearer bug descriptions.
Common concerns
Relatively new product (founded 2023) with a smaller user base and fewer third-party integrations.
Pricing may be high for very small teams or individual freelancers compared to some competitors.
Reviews
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Enterprise Readiness
GDPR
Identity & Access
SSO✗ Not supported
RBAC✗
Audit Logs✗
Data Security
At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed
SLA & Availability
Uptime SLA99.9%
RPO—
RTO—
Pen test—
Compliance & Portability
Data residency—
Data export✓ XLSX
Right to erasure✗
Integrations
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
None DPA available
Sub-processors
Not disclosed
Right to Erasure
✗ Not supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy QualityHive in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
1-2 weeks
Time to value
Prerequisites
Active QualityHive subscription
Website running on modern browser
Configuration Options
Embed widget code
Configure guest feedback link
How QualityHive Compares
Product
AI & Analytics
Ease of Use
Enterprise Features
Pricing
Integrations
Mobile Experience
Quick Setup
Customer Support
Rating
Price/mo
Q
QualityHive This product
Poor
Excellent
Fair
Good
Fair
Good
Excellent
Good
—
$18/user
BH
BugHerd
Poor
Excellent
Fair
Good
Good
Fair
Excellent
Good
★ None
$None/user
MI
Marker.io
Poor
Excellent
Fair
Good
Good
Fair
Excellent
Good
★ None
$None/user
Virtual Delivery Center · A new delivery category
A Virtual Delivery Center for
QualityHive
Pre-vetted experts and AI agents in the loop, assembled as a delivery
pod. Pay in Delivery Units — universal pricing across roles,
seniority, and tech stacks. No hiring, no contracting, no procurement
cycle.
Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
Refundable on unused Delivery Units, anytime — no questions asked
Re-delivery guarantee on acceptance miss
Pre-flight delivery sizing — you see the plan before you commit
QualityHive is an intuitive platform for managing and tracking bugs and user feedback efficiently, ideal for development teams. It captures feedback directly on websites with automatic screenshots and device details.
Does QualityHive offer a free trial?
Yes, QualityHive offers a 14-day free trial with full features. No credit card is required to start.
Can clients leave feedback without an account?
Yes, QualityHive supports guest feedback: clients and stakeholders can submit detailed feedback via a shared link without needing to log in.
What device information does QualityHive capture automatically?
QualityHive automatically captures browser type and version, operating system version, screen dimensions, and screen color density when feedback is submitted.
Does QualityHive integrate with project management tools?
QualityHive offers a built-in Kanban board for task management and can be linked to other project management tools, but specific native integrations are not publicly detailed.
How does video recording work in QualityHive?
Users can record videos directly within the platform without leaving the website or using third-party tools. Recordings can be paused, restarted, and are automatically attached to tasks. Voice recording is also supported.