Qondor

Everything is consolidated in one location. The offer feature is good. My main struggles come with managing participants. The biggest issue is the lack of an import feature for existing participants. There's also a lack of flexibility in customizing programs, emails, and offers to make them stand out. Additionally, the policy where Qondor feels they must protect users from errors ends up limiting options for power users who know what they're doing. That said, Qondar helps centralize pricing and offers, and it's definitely an upgrade from Excel or PowerPoint.

One of the best things is that Qondor comes with a wide array of tools, so you can tackle all your tasks without switching apps. Our customer success manager was very professional, answered every question, and did regular training and check-ins. I also find it incredibly easy to build registration forms. There's not much to criticize, but having access to the audit trail would be a plus. Qondar is instrumental in helping our users prepare client quotes, giving them a complete picture of what was quoted and accepted.

This tool has made my daily work noticeably easier and more streamlined. When I need help, the support is outstanding, and overall, it's a fantastic system. I depend on it every day—without it, my productivity would plummet. It's straightforward to get up and running and to onboard new staff; you can learn it step by step. The design is well thought out! One suggestion: if we could collect billing information after a client accepts, it would save us a lot of effort. This system boosts my efficiency and assists with everything. Honestly, if you can think of it, Qondor can handle it in a simple and effective way.

Qondor is an all-encompassing provider for us with a wealth of features. The support and onboarding from our assigned customer success manager are excellent. There are integration options and even more possibilities through their API (like with Power BI). The help resources and tutorial videos are top-notch. Most of our staff now relies on it daily. The chat support could be quicker, though. We also would like to see some industry-specific features. It's a single platform that covers projects/offers, CRM, registrations/participant management, and a web app. Perfect for us since we use all its capabilities.

The standout aspect is the team behind Qondar—they're welcoming and quick to respond, both in support and general interactions. The system is straightforward to use and learn, yet packed with features we didn't realize we needed. It allows us to be flexible and creative with our proposals, itineraries, and forms, and we love that it's continuously updated with new capabilities that make our jobs easier. For now, we don't use the invoicing feature because it doesn't integrate at the level we require with our back-office system. It's also a downside that Qondar can't handle surveys, booth space selection, budgeting, or programs with concurrent sessions. Qondar is a comprehensive tool that addresses many of our daily needs. It simplifies everything from collecting client and vendor information to managing quotes, programs, registration forms, and financials. With its ease of use and creative flexibility, it's become an essential part of our workflow.

Qondor brings almost all our operational functions together in one interface. You can draft your offer or contract and keep your budget updated. It's also possible to pull budget line items directly into invoices and monitor all costs and billed items effortlessly through the Ledger. To simplify even further, the registration site can pull lines from your offer or budget to auto-generate invoices. Plus, there's the mobile app with smooth integration! The tool is incredibly user-friendly, so everyone can navigate it with ease, from creating the offer and website through to invoicing and wrapping up a project. With APIs, Qondor can sync with other tools. The registration module works well, though it doesn't have every function of other systems (which are often more complicated and expensive). But Qondor is always evolving! Having everything in one system is great—you can even see if an invoice has been settled.

The software is straightforward and dependable for users, packed with capabilities that produce precise, polished client quotes and clear financial insights. It's a single source of truth for all project information, offering easy, instant access to live business reports. The support crew is highly responsive and accommodating. The development team is always seeking improvements and new features in response to market needs, keeping us in the loop to make sure key requirements are addressed. I do wish there were better user management tools, like the ability to search by user name, more admin visibility into user actions, and easier access to billing details. We also need more variety in quote output formats so we can serve all our clients. Right now, we're constrained by the number of users who can work on the system due to client format requirements. If there were more flexibility and customization in output options, it would help us deliver offers in the formats clients specify and link better with their budget platforms like Cvent. For the BCD UK region, Qondor is mainly used for project budgeting and financial oversight. Previously, budgets were handled in Excel or outdated proprietary tools, making reporting clunky, labor-intensive, and error-prone. By getting most of our operations teams on the same platform, we've ensured consistent budget creation, accurate reporting, and reduced hours spent on financial reporting across the company.

The main benefit is how it minimizes complexity and smooths our day-to-day operations. It acts as a central hub for quotes, attendee lists, daily itineraries, and it connects seamlessly with our billing system. The interface is intuitive and the flexibility lets us tailor it to fit our exact requirements. We can also create professional-looking, eye-catching offers that really wow our clients. There isn't anything I'm unhappy with, but one thing that could be added is the option to send traveler feedback forms post-trip. While a more advanced CRM might be beneficial for some, it's not critical for us since we use a separate CRM tool. Qondor tackles key issues by consolidating project data, delivering a clear overview, and making processes like quote creation and invoicing more efficient. Features such as participant tracking and scheduling are time-savers and boost coordination. All in all, it has greatly improved our workflow, freeing us up to focus on providing top-notch travel experiences.

What I appreciate most is the ability to craft polished offers that look great to the final recipient. The learning curve is gentle, it's straightforward to operate, and it gives our clients a clear view of everything. A huge plus is that the Qondor team is always on hand to assist. Setting up the system took no time at all, with constant support, and they even sent emails during the process to see how things were going. When it comes to features, Qondor is fantastic—you can generate offers, invoices, reports, and forms in countless ways, all within a single platform. And let's not overlook the feature that sends clients' itineraries directly to their phones! For a small business, there's an initial investment since you need a minimum of three users, but for us, it's worth it to give our clients that professional touch. As our go-to tool for sending out invitations and offers, Qondor helps us stay organized, giving us all the lists and data we require.

This is a remarkably strong platform that's easy to navigate. It also presents a highly polished image to our clients. What really stands out, though, is the support team—they're incredibly responsive, always checking in, and consistently focused on finding solutions. Honestly, there's nothing that bothers me because they're perpetually enhancing the product and steering it in a great direction. Anything that feels urgent, that my colleagues and I can't handle or haven't learned to do ourselves, they tackle immediately.