pretix is a highly flexible and secure ticketing platform that enables organizations to sell tickets for events of all sizes, from small workshops to large festivals. It offers an all-in-one solution including an online shop, box office (POS), access control (scanning), and hardware options. The platform is designed to adapt to complex scenarios with customizable product structures, seating plans, and attendee questions. It supports multiple languages and can be embedded or standalone. With a focus on privacy and security, pretix is GDPR compliant, ISO 27001 certified, and hosted on 100% renewable power. The solution serves over 3,000 customers in industries such as conferences, trade fairs, museums, and concerts. AiDOOS enhances deployment and adoption by providing expert integration, migration support, and ongoing maintenance, allowing organizations to quickly set up and manage their ticketing systems without in-house technical expertise.
Challenges It Solves
Managing ticket sales for events of various sizes
Need for secure and privacy-compliant ticketing
Handling complex event configurations like seating plans and add-ons
Integrating online sales with box office and check-in processes
Screenshots
Use Cases
Conferences
Sell tickets for conferences, handle multiple ticket types, and manage attendee data.
Handle large-scale events with reserved seating, add-ons, and heavy traffic.
Pricing
Custom pricing — built for your team
pretix pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
30-day free trial available — No credit card required. Full access to all features.
Key Features
Flexible product structures
Create products with variants, add-ons, and pricing options.
User-friendly seating plans
Interactive graphical seat selection for events.
Customizable online shop
Embeddable ticket shop with full branding and multi-language support.
Box office & POS
Sell tickets on-site with the pretixPOS app.
Access control & scanning
Scan tickets with pretixSCAN apps for easy check-in.
Lead scanning
Scan badges to collect leads for exhibitors.
What Reviewers Say
What works well
Highly flexible and configurable ticket shop
Strong focus on privacy and security (GDPR, ISO 27001)
All-in-one solution: online, box office, scanning
Common concerns
Pricing model may be complex for some users
Some advanced features require enterprise plan
Reviews
None
★★★☆☆
out of 5
P
Project Manager
"Ideal for any event"
This software is incredibly reliable and intuitive to use, making it perfect for events of all sizes. I haven't encountered any issues or downsides. We rely on pretix for all ticketing at our trade shows, and it manages even huge attendee numbers with ease.
M
Managing Director
"A deeply flexible, powerful, and all-encompassing ticketing platform"
I'm thoroughly impressed with Pretix. Because it's open-source, offers a range of plugins, and has excellent documentation, it works well for both event attendees and organizers. The hosted version is reasonably priced, and their support team is always helpful. The point-of-sale functionality is a particularly strong feature. We host Pretix ourselves and have built custom add-ons, making it the perfect adaptable ticketing solution for our needs. The only minor issue is that the customer interface feels a bit dated; updating it to a more modern look would improve the user experience. All in all, it's an adaptable, economical ticketing system with superb integrations for payment processors such as PayPal and Stripe.
Enterprise Readiness
ISO 27001
Identity & Access
SSO✗ Not supported
RBAC✗
Audit Logs✗
Data Security
At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed
SLA & Availability
Uptime SLA99.9%
RPO—
RTO—
Pen test—
Compliance & Portability
Data residencyEU
Data export
Right to erasure✗
Integrations
ST
Stripe
Accept card payments directly in pretix shop and pretixPOS via Stripe integration.
Native2-4 hours
PP
PayPal
PayPal checkout integration for online ticket sales and pretixPOS card payments.
Native< 1 hour
SU
SumUp
Card reader integration with pretixPOS for in-person payments.
Third_Party2-4 hours
SQ
Square
Square card readers supported in pretixPOS.
Third_Party2-4 hours
MO
Mollie
Mollie as a payment provider for online tickets.
Third_Party< 1 hour
ZE
Zebra
Rugged barcode scanners compatible with pretixSCAN for ticket validation.
Third_Party2-4 hours
SU
Sunmi
Affordable Android-based barcode scanners for use with pretixSCAN.
Third_Party< 1 hour
Governance & Compliance
EU AI Act
No data available
Data Processing Agreement
No data available
Sub-processors
No data available
Right to Erasure
No data available
Change Notifications
No data available
NIST AI RMF
No data available
AiDOOS Managed Deployment
Deploy pretix in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Pre-vetted experts and AI agents in the loop, assembled as a delivery
pod. Pay in Delivery Units — universal pricing across roles,
seniority, and tech stacks. No hiring, no contracting, no procurement
cycle.
Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
Refundable on unused Delivery Units, anytime — no questions asked
Re-delivery guarantee on acceptance miss
Pre-flight delivery sizing — you see the plan before you commit
Yes, pretix Hosted is free for distributing up to 500 free tickets per year. Paid tickets incur a 2.5% fee per ticket (max €15) plus payment provider fees.
Can I use pretix for on-site ticket sales?
Yes, pretix offers pretixPOS for point-of-sale and pretixSCAN for check-in, both integrated with the same backend.
Does pretix support multiple languages?
Yes, pretix supports full multilingual ticket shops, with German, Dutch, and English currently supported.
Is pretix GDPR compliant?
Yes, pretix is GDPR compliant and ISO 27001 certified, with data hosted in Germany using 100% renewable power.
How does AiDOOS help with deploying pretix?
AiDOOS provides verified deployment, configuration, and integration support for pretix, ensuring a smooth setup in about 72 hours with ongoing management.