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PrepsUs
Centralize your product discovery workflow
About PrepsUs
PrepsUs is a user research platform designed to centralize product discovery workflows. It enables product teams to learn everything about their users, capture the voice of the customer, and prioritize opportunities based on evidence. The platform integrates user research, product analytics, feedback collection, and solution prototyping into a single workspace. With features like user journey maps, automated data capture, and a feedback widget, PrepsUs helps teams understand the needs, pains, and desires of users. The platform supports various study types including moderated and unmoderated user interviews, surveys, and usability testing. PrepsUs offers a Free Forever plan with 60 interview minutes, as well as paid Starter and Pro tiers. The product is cloud-based and can be integrated with calendar services like Google and Microsoft. PrepsUs enhances deployment and adoption through its intuitive interface and scalable pricing.
Challenges It Solves
- Centralizing product discovery workflow
- Identifying user problems and prioritising opportunities
- Capturing user feedback and conducting user research
Use Cases
User Research
Conduct moderated and unmoderated interviews and surveys to understand user needs.
Product Discovery
Centralize user feedback and analytics to prioritize product improvements.
Usability Testing
Test prototypes and live websites to validate solutions before development.
Pricing
Custom pricing — built for your team
PrepsUs pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Key Features
Visualize all user experiences across the product
Auto-capture user feedback and recruit participants via website widget
Conduct live interviews, surveys, and usability testing
Create low and high fidelity prototypes and test with users
Capture product usage and playback user experiences
What Reviewers Say
What works well
- Free Forever plan available with 60 interview minutes
- Combines research, feedback, analytics, and prototyping in one platform
Common concerns
- Payment only via PayPal
- Some features like AI prototyping are coming soon, not yet available
Reviews
No reviews yet for PrepsUs
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Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
Google Calendar
Sync Google Calendar to manage availability for user research interviews.
Microsoft Calendar
Sync Microsoft Calendar to manage availability for user research interviews.
Exchange Calendar
Sync Exchange Calendar to manage availability for user research interviews.
Figma
Import Figma prototypes for usability testing within PrepsUs.
Google Sign-In
Allow users to sign in to PrepsUs using Google credentials.
PayPal
Process subscription payments via PayPal.
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
None DPA available
Sub-processors
Not disclosed
Right to Erasure
✗ Not supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy PrepsUs in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Active PrepsUs account
- Admin access to PrepsUs workspace
- Calendar sync permissions (Google/Microsoft/Exchange)
Configuration Options
- Set up user research widget embedding
- Configure calendar integration
- Define user segments and study templates
How PrepsUs Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
P
PrepsUs This product
|
Good | Good | Fair | Good | Fair | Poor | Excellent | Good | — | $Custom/user |
|
UT
UserTesting
|
Excellent | Good | Good | Fair | Good | Fair | Good | Good | ★ None | $None/user |
|
HJ
Hotjar
|
Good | Excellent | Fair | Excellent | Good | Fair | Excellent | Good | ★ None | $None/user |
|
MZ
Maze
|
Good | Excellent | Fair | Good | Good | Poor | Excellent | Good | ★ None | $None/user |
A Virtual Delivery Center for PrepsUs
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers PrepsUs
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists