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PostPilot
Direct Mail Marketing Platform for Shopify & Ecommerce Brands
About PostPilot
PostPilot is a programmatic direct mail marketing platform tailored for Shopify and eCommerce brands. It enables marketers to automate the sending of personalized postcards to customers and prospects at scale, covering the entire customer journey from acquisition to retention. The platform leverages customer data from integrations with Shopify, Klaviyo, and other tools to create targeted segments and trigger campaigns based on specific behaviors. Key features include AI-driven lookalike audiences (AcquisitionAI), retargeting of website visitors and email prospects (SiteMatch and MailMatch), and reactivation campaigns for lapsed customers. PostPilot offers real-time analytics, address verification, and 1:1 personalization with dynamic QR codes. The platform is designed to be easy to use, with in-house creative services available, and pricing starts as low as $0.50 per card including postage. AiDOOS enhances deployment and adoption by simplifying the integration process, providing managed services for campaign execution, and ensuring that businesses can quickly leverage PostPilot's capabilities without extensive technical overhead.
Challenges It Solves
- Low email open rates and inbox overload make it hard to reach customers.
- Difficulty turning website visitors and email prospects into paying customers.
- Reactivating lapsed customers and reducing churn is challenging.
- Standing out in a crowded ecommerce market requires unique marketing channels.
Screenshots
Use Cases
Customer Reactivation
Re-engage lapsed customers with personalized postcards to bring them back.
Abandoned Cart Recovery
Send a physical postcard reminder to customers who left items in their cart.
VIP Customer Loyalty
Delight your best customers with exclusive postcards and handwritten notes.
Win-Back Campaigns
Target lapsed subscribers or customers with tailored direct mail offers.
New Customer Acquisition
Use lookalike audiences to find and acquire new customers through direct mail.
Replenishment Reminders
Automatically remind customers to reorder consumable products.
Pricing
Custom pricing — built for your team
PostPilot pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Key Features
Automated lookalike engine for direct mail prospecting.
Convert email prospects and website visitors with targeted postcards.
Win back customers and delight VIPs with automated campaigns.
Seamlessly leverage Shopify data for customer segments and campaign triggers.
Combine email and direct mail for better results.
Track campaign performance and ROI in real time.
What Reviewers Say
What works well
- Easy integration with Shopify and Klaviyo simplifies campaign setup.
- High response rates compared to email due to physical mail's tangibility.
- Full-funnel capability from acquisition to retention in one platform.
- Affordable pricing per card, making it cost-effective for ecommerce brands.
Common concerns
- Requires physical address data, which may be incomplete for some customers.
- Printing and mailing takes time, so campaigns are not instant like digital channels.
- Costs can add up for large-scale campaigns despite low per-card pricing.
Reviews
Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
Shopify
Seamlessly leverages existing Shopify data to manage customer segments, trigger direct mail campaigns, and track results in real time.
Klaviyo
Use Klaviyo data and customer segments to create effective postcards and trigger direct mail based on customer behavior.
Yotpo
Blend direct mail with loyalty strategies by targeting Yotpo segments and layering direct mail into Yotpo flows.
Attentive
Combine direct mail with SMS to create comprehensive marketing campaigns reaching customers across multiple touchpoints.
Recharge
Grow subscription sales by sending personalized, automated campaigns to bring lapsed subscribers back.
Loyalty Lion
Keep loyal members engaged by encouraging them to reach new tiers, offer special rewards, and more through direct mail.
Omnisend
Multiply channels and results by creating targeted campaigns that reach customers via email, SMS, and direct mail.
Stamped
Establish brand credibility and trust by integrating customer reviews and loyalty features with direct mail.
Governance & Compliance
EU AI Act
No data available
Data Processing Agreement
No data available
Sub-processors
No data available
Right to Erasure
No data available
Change Notifications
No data available
NIST AI RMF
No data available
AiDOOS Managed Deployment
Deploy PostPilot in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Active Shopify store
- Klaviyo account for advanced integration
- Mailing address verification enabled
Configuration Options
- Connect Shopify store via OAuth
- Configure Klaviyo flows for postcard triggers
- Set up email-to-address matching (MailMatch)
- Customize direct mail templates
How PostPilot Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
P
PostPilot This product
|
Good | Excellent | Good | Good | Excellent | Fair | Good | Excellent | — | $Custom/user |
|
LO
Lob
|
Good | Good | Excellent | Good | Excellent | Poor | Good | Good | — | $Custom/user |
|
PF
PFL
|
Fair | Good | Good | Fair | Good | Poor | Fair | Good | — | $Custom/user |
|
C2
Click2Mail
|
Fair | Fair | Fair | Excellent | Fair | Poor | Fair | Good | — | $Custom/user |
A Virtual Delivery Center for PostPilot
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers PostPilot
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists