Posthero is a direct mail automation platform designed to help businesses improve customer retention by sending physical mail. The platform bypasses spam filters and iOS updates, ensuring that your message reaches the intended audience. With Posthero, you can easily manage your campaigns without the need for manual intervention. The platform integrates with your existing marketing stack and automates the process of sending personalized mail pieces at scale. By leveraging physical mail, Posthero helps you stand out in the digital noise and create memorable experiences for your customers. This can lead to increased customer loyalty and higher response rates compared to email marketing. Posthero's solution is particularly effective for e-commerce, subscription services, and any business with a repeatable customer base. The platform provides analytics to track campaign performance and optimize future mailings. With AiDOOS, deployment and adoption are enhanced through streamlined setup, seamless integration, and continuous support, ensuring you can start reaping the benefits of direct mail quickly and efficiently. AiDOOS also offers expert guidance and best practices to maximize your campaign ROI, making the integration smooth and the ongoing management effortless.
Challenges It Solves
Email campaigns often land in spam or are hidden by iOS updates, reducing effectiveness.
High email unsubscribe rates reduce reach and customer lifetime value.
Difficulty in standing out from competitors in crowded digital channels.
Low engagement from digital marketing efforts, leading to lower retention.
Use Cases
Retention Campaigns
Send personalized postcards to customers who haven't purchased in a while to re-engage them.
Win-back Emails
Complement email win-back campaigns with a physical mail touch to increase response rates.
Event Invitations
Invite customers to events or webinars with a tangible, memorable invitation.
Onboarding and Welcome
Welcome new customers with a physical note to enhance their onboarding experience.
Pricing
Custom pricing — built for your team
Posthero pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Free trial available — No credit card required. Full access to all features.
Key Features
Automated Direct Mail
Automatically send physical postcards and letters to customers based on triggers.
Campaign Management
Create, schedule, and manage direct mail campaigns from a central dashboard.
Integration with Marketing Tools
Connect with popular marketing and CRM platforms to sync customer data.
Personalization
Add personal touches like customer names and custom messages to each mail piece.
Analytics and Tracking
Track delivery rates, responses, and ROI of your direct mail campaigns.
High Deliverability
Bypass spam filters and iOS updates to ensure your message reaches the inbox.
What Reviewers Say
What works well
Bypasses spam filters and iOS updates, ensuring higher message delivery compared to email.
Automates the process of sending physical mail, saving time and effort.
Common concerns
Higher cost per message compared to email due to printing and postage.
Slower delivery time compared to email, as physical mail takes days to arrive.
Reviews
None
★★★☆☆
out of 5
H
Head of Marketing
"Revolutionary tool that yields impressive outcomes"
Posthero has transformed our approach to engaging with customers. Rather than relying solely on email campaigns, we utilized their service to send customized direct mail to prospective clients—and the response was phenomenal. The ability to automate and monitor mail campaigns with the same ease as email is truly revolutionary. It provided a physical, memorable interaction with our audience, significantly boosting engagement and conversions. The platform is straightforward to use, and their support team is exceptionally responsive. There's little to criticize. The initial hurdle was shifting our team's mindset from email to physical mail, which required a bit more upfront investment in terms of cost and planning. However, once we saw how effectively it worked for engagement and responses, it proved to be worth every penny. The results were clear, and we now view this as an essential part of our marketing mix. Posthero enabled us to stand out amidst cluttered inboxes and connect with potential clients through impactful, personalized mail. Differentiating ourselves and making a lasting impression was challenging; Posthero addressed this by offering a unique, tangible way to interact. The platform's tracking and measurement capabilities are comparable to digital analytics, allowing us to make data-driven decisions. Consequently, we've seen better engagement, higher response rates, and increased conversions. It has given us a meaningful channel to reach prospects while enhancing our existing marketing strategies.
Enterprise Readiness
Identity & Access
SSO✗ Not supported
RBAC✗
Audit Logs✗
Data Security
At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed
SLA & Availability
Uptime SLA99.9%
RPO—
RTO—
Pen test—
Compliance & Portability
Data residency—
Data export
Right to erasure✗
Integrations
Governance & Compliance
EU AI Act
No data available
Data Processing Agreement
No data available
Sub-processors
No data available
Right to Erasure
No data available
Change Notifications
No data available
NIST AI RMF
No data available
AiDOOS Managed Deployment
Deploy Posthero in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
1-2 weeks
Time to value
Prerequisites
Active Posthero account
Valid API credentials
Admin access for configuration
Configuration Options
Campaign templates
Audience segmentation
Automation rules
Branding customization
How Posthero Compares
Product
AI & Analytics
Ease of Use
Enterprise Features
Pricing
Integrations
Mobile Experience
Quick Setup
Customer Support
Rating
Price/mo
P
Posthero This product
Poor
Good
Fair
Fair
Poor
Fair
Good
Fair
—
$Custom/user
PM
PostcardMania
Fair
Good
Fair
Good
Fair
Fair
Good
Good
—
$Custom/user
SE
Sendoso
Good
Good
Excellent
Fair
Excellent
Fair
Moderate
Good
—
$Custom/user
PF
PFL
Fair
Good
Excellent
Fair
Good
Fair
Moderate
Good
—
$Custom/user
Virtual Delivery Center · A new delivery category
A Virtual Delivery Center for
Posthero
Pre-vetted experts and AI agents in the loop, assembled as a delivery
pod. Pay in Delivery Units — universal pricing across roles,
seniority, and tech stacks. No hiring, no contracting, no procurement
cycle.
Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
Refundable on unused Delivery Units, anytime — no questions asked
Re-delivery guarantee on acceptance miss
Pre-flight delivery sizing — you see the plan before you commit
Posthero is a direct mail automation platform that enables marketers to send personalized physical mail as part of their retention campaigns, bypassing spam filters and reaching customers in a tangible way.
How does Posthero integrate with my existing marketing stack?
Posthero offers integrations with popular CRM and email marketing platforms, allowing you to trigger physical mail based on customer actions or segments. For a seamless deployment, AiDOOS can pre-configure these integrations within 72 hours.
Can I track the performance of Posthero campaigns?
Yes, Posthero provides campaign analytics and reporting so you can measure the impact of your direct mail efforts, including delivery rates and response tracking.
Is Posthero suitable for enterprise-level companies?
Posthero is designed to scale, offering features like audience segmentation, automation, and API access. However, it lacks some advanced enterprise integrations. AiDOOS can help bridge those gaps with custom workflows.
Does Posthero require a long-term contract?
Pricing typically ranges per campaign or on a subscription basis. The exact terms depend on your usage; contact Posthero for details.