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Okendo · 0 reviews
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Okendo

The customer marketing platform built for Shopify brands.

AiDOOS Verified SAAS Marketing
☆☆☆☆☆ 0 reviews · None
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Tailored to you
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Category
Marketing
Deployment
Cloud (SaaS)
API Access
Yes
AiDOOS Deploy
72 hours

About Okendo

Okendo is a customer marketing platform purpose-built for Shopify brands to strengthen customer relationships and maximize lifetime value. The platform enables businesses to collect authentic product reviews and ratings, reward customer engagement through loyalty programs, and personalize marketing communications based on customer data. By integrating seamlessly with Shopify, Okendo helps merchants turn one-time buyers into loyal advocates. Key features include review generation with photo and video support, a customer loyalty program with points and rewards, on-site review widgets, and automated post-purchase emails. Okendo also offers analytics to track customer lifetime value and review performance. The platform is designed to reduce acquisition costs by leveraging customer advocacy and increasing repeat purchases. AiDOOS enhances deployment and adoption by providing streamlined integration services, custom workflows, and AI-driven insights to optimize review collection and personalization strategies, ensuring Shopify brands can quickly implement and scale their customer marketing efforts.

Challenges It Solves

  • Low customer retention and repeat purchases
  • Difficulty collecting authentic product reviews
  • Lack of personalized marketing for Shopify stores
  • Inefficient customer loyalty programs

Use Cases

Boost Product Credibility

Collect and display authentic reviews to build trust and drive conversions.

Increase Customer Loyalty

Implement a points-based loyalty program to reward repeat purchases and engagement.

Personalize Marketing Campaigns

Use customer data to send tailored emails and offers based on purchase history.

Pricing

Custom pricing — built for your team

Okendo pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.

Starter Growth Enterprise
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None-day free trial available — No credit card required. Full access to all features.

Key Features

Review Collection

Automate post-purchase review requests via email.

Photo & Video Reviews

Loyalty Program

Reward customers with points for purchases and actions.

On-site Widgets

Display reviews and ratings on product pages.

Personalization Engine

Tailor marketing messages based on customer behavior.

Analytics Dashboard

Track customer lifetime value and review performance.

What Reviewers Say

What works well

  • Designed specifically for Shopify, offering seamless integration.
  • All-in-one platform for reviews, loyalty, and personalization.
  • Strong focus on customer lifetime value and retention.

Common concerns

  • Limited to Shopify ecosystem, not suitable for other platforms.
  • Pricing can be expensive for small stores with high volumes.
  • Advanced features may require higher-tier plans.

Reviews

💬

No reviews yet for Okendo

AiDOOS-verified review data is collected after deployment. Deploy this product and be among the first to share your experience.

Reviewer Demographics

Top Industries

Enterprise Readiness

SOC 2 Type II

Identity & Access

SSO Google, Okta
RBAC None
Audit Logs

Data Security

At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed

SLA & Availability

Uptime SLA99.9%
RPO
RTO
Pen test

Compliance & Portability

Data residencyUS
Data export
Right to erasure

Integrations

Shopify

Syncs Okendo reviews and Q&A with Shopify products and orders.

Native < 1 hour ⇄ Bi-directional

Klaviyo

Sends review request emails and segments based on customer feedback.

Native 1-2 hours ⇄ Bi-directional

ReCharge

Generates review requests for subscription orders.

Native 1-2 hours

Google Shopping

Exports product reviews to Google Merchant Center.

Native < 1 hour

Gorgias

Displays customer feedback within Gorgias tickets.

Third_Party 1-2 hours

Governance & Compliance

EU AI Act

Classification: None

Data Processing Agreement

None DPA available

Sub-processors

Not disclosed

Right to Erasure

✗ Not supported

Change Notifications

None

NIST AI RMF

Not assessed

AiDOOS Managed Deployment

Deploy Okendo in 72 hours

AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.

12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
1-2 weeks
Time to value

Prerequisites

  • Active Shopify store
  • Admin access to install app
  • Klaviyo account for email integration

Configuration Options

  • Review request timing
  • Custom CSS for widget
  • Auto-publish rules

How Okendo Compares

Product AI & Analytics Ease of Use Enterprise Features Pricing Integrations Mobile Experience Quick Setup Customer Support Rating Price/mo
Okendo This product
Fair Good Fair Good Good Good Excellent Good $Custom/user
Yotpo
Excellent Good Excellent Fair Excellent Good Good Good ★ None $None/user
Judge.me
Fair Excellent Fair Excellent Good Good Excellent Good ★ None $$15/user
Stamped.io
Good Good Good Good Good Good Good Good ★ None $None/user
Virtual Delivery Center · A new delivery category

A Virtual Delivery Center for Okendo

Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.

  • Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
  • Refundable on unused Delivery Units, anytime — no questions asked
  • Re-delivery guarantee on acceptance miss
  • Pre-flight delivery sizing — you see the plan before you commit

How a Virtual Delivery Center delivers Okendo

Outcome-based delivery via AiDOOS’s VDC model.  Why VDC vs traditional consulting? →

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

1
Discover
Requirements & assessment
2
Integrate
Setup & data migration
3
Validate
Testing & security audit
4
Rollout
Deployment & training
5
Optimize
Performance tuning
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Frequently Asked Questions

Does Okendo integrate with Shopify?
Yes, Okendo is a Shopify native app and integrates seamlessly with Shopify stores. It can be deployed via AiDOOS within 72 hours.
Can Okendo send review request emails?
Yes, Okendo integrates with email marketing platforms like Klaviyo to send automated review request emails based on order completion.
Is Okendo SOC 2 certified?
Yes, Okendo is SOC 2 Type II certified, ensuring data security and compliance.
What plan pricing does Okendo offer?
Okendo offers tiered pricing based on monthly orders, starting with a free plan for up to 50 orders per month.
Can I import existing reviews into Okendo?
Yes, Okendo supports bulk import of reviews from CSV or other platforms.

Quick Stats

Rating
12
Deployments
72 hours
Live in
99.9%
Uptime SLA
Deployment Complexity
Easy (2/5)
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Vendor

Okendo
Sydney, Australia
Verified Vendor

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