Mycroft

I appreciate Mycroft's hands-on and tactical approach to security, which translates our security into compliance and helps us become genuinely better at security. I find their online portal great and their service impeccable. The integration with our tech stack, including AWS workspace, is seamless. The initial setup was very straightforward and well-supported on their end. So far, we are very happy with their approach to compliance. I use Mycroft to translate our security into compliance, helping us with SOC2 and ISO27001 certifications, while improving our security practices.

I really like Mycroft because they've built an extremely good platform that's very easy to use. Their team is highly responsive, and having a direct Slack channel with them makes communication seamless. They are generally very helpful and kind people, making it a great platform. Communication has been top-notch. The setup process was incredibly easy and one of their main benefits. They supported us throughout the entire process, making it very low-lift, and their ongoing support was fantastic. Nothing - truly a great experience from start to finish. Mycroft helped us manage our audit compliance, trust portal, and documentation for safe security audits.

I find Mycroft super helpful right from the start. Their support and success teams have been amazing and very prompt with our requests. Mycroft provides a white-glove service for SOC 2 Type 2 compliance, and their dashboard is extremely user-friendly. Their penetration testing service has been excellent and really simplified the process for us. It's easy for us to self-serve the various steps required for software compliance and pen testing. Nothing really to complain about. Mycroft improved our security posture, helped us achieve SOC 2 compliance, and addressed security vulnerabilities. Their support is very prompt, and the dashboard and web portal are easy to use. The pen testing service streamlined the compliance process.

Their system integrated seamlessly with the platforms we were using. The interface is intuitive to navigate, and we were supported by a great team every step of the way. No real downsides; I'd like more robust MDM capability to complement the compliance suite. This is evolving, though, and what was offered met our needs. Pricing was competitive and allowed us to keep moving quickly, with their AI tools helping refine our policies in a fraction of the time it would take in-house. They got us quickly to SOC II Type 2, but importantly, without cutting corners.

The team is very supportive and hands-on throughout the entire process, and the product is easy to use from day one. Everything went smoothly and better than expected! Great work, Mycroft team, and thank you! Nothing to complain about. The support and product were exceptional! As a solo founder, Mycroft supported me every step of the way, guiding me through the compliance journey and ensuring we were ready.

I love how Mycroft makes security compliance less intimidating and accessible, especially for seed-stage startups. The team is a wonderful group of people who are kind, caring, and willing to listen, which makes the process less stressful. They've brought so much clarity to how we manage our security and compliance policies and how we stay on track with our compliance requirements. I've never felt more confident in how we secure customer data and do right by our users. Their responsiveness is excellent, and they help balance what we need to do with what should be done, making things clear and manageable. They've been a night and day improvement over other tools I've used. Setup was incredibly easy as they did most of the work, requiring minimal input from us comparatively. Overall, their processes, dashboard, and communication style continually impress me. There's nothing at this point that has been anything less than a fantastic experience, genuinely. Mycroft takes most of the security and compliance tasks off our plates, offering responsive support and acting as a fractional CISO. They provide clarity, make compliance less stressful, and help ensure we protect customer data effectively.

I typically leave technical details to our CTO, but I've been very impressed with how Mycroft turns a 'check-the-box' requirement into a front-line sales asset. The highlight was the quality of their in-house penetration test. It wasn't a superficial scan; it was a thorough, professional deep-dive that gave me complete confidence in our platform's robustness. Having that level of top-tier testing handled under one roof makes Quivly look like an enterprise-grade partner from the start. Honestly, there's nothing to complain about. From an executive perspective, they've fulfilled every promise. The platform unblocked our technical team and gave our sales team the confidence to lead with our security posture. It's been a seamless experience that respects a founder's time. Enterprise buyers are looking for proof of real security. Mycroft resolves the revenue friction that comes with enterprise skepticism. What I value most is their proactive communication. They constantly offer to help us remove security blockers. This benefits me by turning our security posture into a legitimate go-to-market advantage. We get to move at startup speed while maintaining the high-integrity defensibility that enterprise buyers now require.

The integrations with tools we already use are incredibly valuable for automatically generating evidence. They've saved us a lot of time and extra effort, so we can concentrate on our core business instead of getting bogged down in compliance procedures. The product is user-friendly, with a clear and effective interface that simplifies daily tasks. Moreover, the value added by Mycroft's experts is what truly stands out and provides the most benefit for us. I'd like to see more integrations added, along with the capability to run authenticated application scans. We've used compliance management tools before, but Mycroft offers a more hands-on approach. Their analysts take the time to understand our needs and manage interactions with our auditor. I always feel supported by the Mycroft team, and I'm confident in their expertise regarding both the product and the overall audit/compliance cycle.

The most impressive aspect was the team's speed and involvement in getting us audit-ready. As an early-stage, AI-centric startup, we jumped from under 40% compliance to a signed SOC 2 report in roughly three months. Mycroft essentially functioned as our virtual CISO, making approvals on our behalf and actively driving the process rather than just giving us a to-do list and leaving. The collaboration was almost entirely through a shared Slack channel, and their responsiveness was outstanding. Questions were answered within minutes, feature adjustments were made the same day, and our Trust Center updates were handled in near real-time. The platform covered all our needs: automated cloud and code scanning, app and access reviews, vendor risk assessments, and a customizable public Trust Center we could direct clients to. The UI/UX was functional and adequate. They were also truly receptive to feedback. When we requested API/agent access for our AI workflows, it was already on their roadmap. Regarding pricing, the deal was standard and fair, and as an Antler company we received a discount, which was a nice perk for an early-stage team watching expenses. For a small team that needed compliance without hiring a dedicated security person, Mycroft was the perfect fit. A few minor issues, mostly typical of a fast-moving early-stage platform. The DNS setup for our custom-domain Trust Center was glitchy and required several attempts to resolve, and the custom domain feature was behind a feature flag, so it required a manual request to enable. The most significant drawback for us as an AI-native team was the absence of CLI or API access. We'd prefer to interact with compliance tools via agents rather than clicking through a UI, but that wasn't available yet (though they confirmed it's on the roadmap). Some auto-generated policies also needed careful manual adjustments to fit our actual business, particularly those related to data handling, so it wasn't entirely hands-off. Finally, since we declined their MDM, device compliance evidence involved manual screenshots, and staying audit-ready requires recurring effort every couple of weeks. None of this was a dealbreaker, but it's worth knowing before starting. Mycroft is managing our entire SOC 2 compliance program, which, as an early-stage startup, we had no dedicated security or compliance person to handle. They took us from under 40% compliance to a signed SOC 2 Type report in about three months, acting as our virtual CISO and handling the heavy lifting: drafting policies, running automated cloud and code scans, managing vendor risk assessments, access reviews, and evidence collection. The biggest benefit is commercial. Having a SOC 2 badge and a public Trust Center we can show prospects removes a major barrier in enterprise sales. As a due diligence and underwriting platform dealing with sensitive commercial real estate data, our clients need assurance their data is secure, and demonstrating that credibly shortens security reviews and builds trust early in the sales cycle. Beyond the badge, it gives us an ongoing framework to stay compliant rather than treating security as a one-time checkbox. The recurring scans and review cadence mean we catch issues continuously instead of scrambling before an audit. For a small team, offloading this to a platform that automates most of it lets us stay focused on building the product while still meeting the security bar our customers expect.

What stands out most about Mycroft is how seamlessly they integrate with our security and compliance teams. They pair effective tools with pragmatic, hands-on knowledge, allowing us to develop a robust security framework without pulling our engineers away from their core work. Their team is forward-thinking, well-informed, and outcome-oriented. They've assisted us across SOC 2 readiness, security training, incident handling, internal process improvements, and addressing customer trust needs. They also facilitated our shift from a costly trust center to Mycroft's platform, boosting both cost efficiency and operational ease. Mycroft doesn't just point out what's needed—they assist in designing, implementing, and scaling the appropriate processes. The blend of technology, expertise, and genuine dedication to our success is what makes them invaluable. There's very little to criticize about Mycroft. Their team is always reachable, quick to respond, and eager to assist, offering thoughtful and professional advice. Whenever issues or uncertainties come up, they act swiftly and provide practical solutions grounded in their experience. Mycroft is enabling us to build and expand a mature security and compliance framework without needing a large in-house security team. They help with SOC 2 preparation, evidence gathering, security workflows, incident response, employee training, customer trust needs, and documentation. They also assisted in swapping an expensive trust center with a more straightforward and cost-effective platform. As a result, our engineering team can remain focused on product development while we continue enhancing our security stance, better addressing enterprise customer demands, and moving toward compliance with increased assurance.