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Mural
Mural is the AI-powered visual workspace for teams to collaborate, innovate, and align strategy.
About Mural
Mural is a visual collaboration platform that provides an AI-powered interactive space for go-to-market teams to ideate, align, and execute on customer-led strategies. It enables real-time and asynchronous collaboration with features like sticky notes, mind maps, diagrams, and templates. Mural's AI capabilities, including clustering, mind maps, classify, and summarize, accelerate insights and decision-making. The platform integrates with Microsoft Teams, Slack, Jira, Salesforce, and many other tools to fit seamlessly into existing workflows. Mural helps teams create customer journey maps, product roadmaps, and agile workflows, fostering alignment and productivity. With enterprise-grade security, compliance certifications like SOC 2 Type 2 and ISO 27001, and support for SSO and data residency, Mural is trusted by over 50% of the Fortune 100. AiDOOS enhances Mural's deployment and adoption by providing expert consulting, custom template creation, and integration support, ensuring teams maximize the platform's value for customer journey mapping and strategic planning.
Challenges It Solves
- Teams struggle with alignment across departments on customer strategy and go-to-market execution.
- Remote and hybrid teams lack effective tools to collaborate visually and brainstorm in real time.
- Organizations face inefficiencies in mapping customer journeys and identifying pain points.
- Decision-making is slow due to scattered information and lack of structured collaboration.
Screenshots
Use Cases
Customer Journey Mapping
Visualize and optimize customer experiences by mapping touchpoints, emotions, and pain points collaboratively.
Product Development
Ideate, plan, and manage product life cycles from concept to launch using roadmaps and agile templates.
Sales Account Planning
Build account plans, map stakeholders, and co-create deals with customers in real time.
Marketing Campaign Strategy
Unify campaign messaging, plan omnichannel strategies, and run retrospectives with visual collaboration.
Pricing
Custom pricing — built for your team
Mural pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Key Features
Work together on an infinite canvas in real time or asynchronously.
AI-powered tools for clustering, mind maps, classify, and summarization to accelerate insights.
Features like timer, voting, private mode, and laser pointer to enhance meeting facilitation.
Expert-designed templates and diagramming tools for customer journey maps, roadmaps, and more.
Seamless integration with Microsoft Teams, Slack, Jira, Salesforce, and 100+ other tools.
SOC 2 Type 2, ISO 27001, GDPR, CCPA certified with SSO, 2FA, and data residency options.
What Reviewers Say
What works well
- Strong visual collaboration features suitable for distributed teams.
- AI capabilities that save time in clustering and summarizing ideas.
- Enterprise-grade security and compliance certifications.
Common concerns
- Free plan limits to only 3 editable murals.
- Some users report a learning curve for advanced facilitation features.
Reviews
No reviews yet for Mural
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Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
Microsoft Teams
Stay up to date with changes happening in your murals directly within Microsoft Teams.
Slack
Stay up to date with important changes by receiving notifications about specific activity in your murals.
Jira
Mural makes Agile teamwork work — anywhere, with integration to Jira.
Salesforce
Map relationships, keep contact details in sync, and embed murals directly in Salesforce.
Google Workspace
Workspace teamwork in shared space with Google Workspace integration.
Zoom
Add a new dimension of engagement and productivity to Zoom meetings with visual collaboration.
Microsoft 365
Experience a connected collaboration experience across Teams, Outlook, and Office.
Zapier
Automate workflows by connecting the most used apps via Zapier.
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
Data Processing Addendum DPA available
Sub-processors
Not disclosed
Right to Erasure
✗ Not supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy Mural in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Active Mural subscription
- Admin access for SSO configuration
- Microsoft Teams or Slack workspace for integration
Configuration Options
- SSO with SAML 2.0
- Role-based permissions
- Integration with Slack, Teams, Jira
How Mural Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
M
Mural This product
|
Good | Excellent | Good | Good | Good | Fair | Excellent | Good | — | $Custom/user |
|
MI
Miro
|
Good | Excellent | Excellent | Good | Good | Good | Excellent | Good | ★ None | $8/user |
|
LS
Lucidspark
|
Good | Excellent | Good | Good | Fair | Fair | Excellent | Good | ★ None | $9/user |
|
CB
Conceptboard
|
Fair | Good | Good | Excellent | Fair | Fair | Excellent | Good | ★ None | $7/user |
A Virtual Delivery Center for Mural
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers Mural
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists