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Mention Me
The profitable growth engine powered by Tru-Promoters™
About Mention Me
Mention Me is a customer advocacy intelligence platform that turns brand fans into a sustainable growth driver. Its AI-powered platform captures word-of-mouth referrals, both incentivised and unincentivised, including those happening in dark social channels like WhatsApp and DMs. Features include NameShare® to capture offline referrals, A/B testing with over 45,000 experiments, propensity prediction, sentiment analysis, and martech integrations. Mention Me helps brands lower blended CAC, increase customer LTV, and achieve full-funnel visibility. It is trusted by over 500 leading brands including PUMA, Charlotte Tilbury, and Huel. AiDOOS enhances deployment and adoption by providing managed services for integration, campaign optimization, and ongoing analytics support, ensuring brands maximize the value of their advocacy programmes.
Challenges It Solves
- Rising customer acquisition costs in paid channels
- Inability to track and measure word-of-mouth referrals happening offline or in dark social
- Low conversion rates and customer lifetime value from traditional marketing
- Difficulty identifying and activating loyal brand advocates
Screenshots
Use Cases
Acquire Higher-Value Customers
Use referral campaigns to attract customers who spend more, stay longer, and bring friends, reducing reliance on paid channels.
Lower Blended CAC
Track unincentivised referrals that convert 3x better than ads to lower overall customer acquisition costs.
Reduce Reliance on Paid Media
Build a scalable, cost-effective acquisition engine through customer advocacy, decreasing spend on paid social and search.
Increase Customer LTV
Acquire customers via referral who drive 2x higher LTV compared to non-referred shoppers.
Pricing
Custom pricing — built for your team
Mention Me pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Key Features
Captures offline word-of-mouth referrals when a customer says 'just mention my name at checkout'.
Continually improve referral programme performance with data from over 45,000 tests.
Surfaces organic word-of-mouth happening outside your incentivised programme.
Uses AI to show the right referral offer to the right customer based on their likelihood to refer.
Gathers authentic customer sentiment from referrals to optimize programmes and improve products.
Reveals the true value of customers by calculating their own spend plus the revenue they drive through referrals.
What Reviewers Say
What works well
- Captures both incentivised and unincentivised referrals, including offline and dark social sharing.
- AI-powered optimization with extensive A/B testing to improve referral performance.
- Integrates with major martech platforms like Klaviyo, Emarsys, and Ometria.
Common concerns
- Pricing is not publicly listed and requires a sales call, which may be a barrier for small businesses.
- Limited to ecommerce and retail verticals; not suitable for all industries.
Reviews
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Reviewer Demographics
Top Industries
Company Size
Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
80 total appsKlaviyo
First-party referral data feeding into Klaviyo for tailored email campaigns, resulting in 5x increase in email engagement.
Emarsys
Integration with Emarsys to leverage advocacy data for customer segmentation and improved CRM strategies.
Ometria
Email integration that doubled customer shares and delivered 25% new customers in two weeks.
Meta (Facebook)
Create lookalike audiences based on referral data to improve paid social performance.
SAP
Integration with SAP CX for enterprise-level customer advocacy data activation.
Trustpilot
Leverage review data to identify promoters and turn them into brand advocates.
Google Analytics
Uncover dark social and unincentivised referral traffic within analytics.
Shopify
Native integration for e-commerce stores to run referral programs directly within Shopify.
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
None DPA available
Sub-processors
Not disclosed
Right to Erasure
✗ Not supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy Mention Me in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Active Mention Me account
- Admin access to marketing stack (Klaviyo, Emarsys, etc.)
- Basic understanding of referral program operations
Configuration Options
- Referral campaign setup
- A/B testing configuration
- Integration mapping for martech stack
How Mention Me Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
M
Mention Me This product
|
Excellent | Good | Excellent | Fair | Excellent | Good | Good | Excellent | — | $Custom/user |
|
RC
ReferralCandy
|
Fair | Excellent | Fair | Excellent | Good | Good | Excellent | Good | ★ None | $49/user |
|
VP
VYPER
|
Fair | Excellent | Poor | Excellent | Fair | Fair | Excellent | Good | ★ None | $29/user |
|
TA
Talkable
|
Good | Good | Excellent | Fair | Good | Good | Good | Excellent | ★ None | $None/user |
A Virtual Delivery Center for Mention Me
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers Mention Me
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists