MeetingMatrix, a product of Amadeus, is an event planning software that enables users to create accurate and detailed venue diagrams. It is widely used by event planners, caterers, and hospitality professionals to design room layouts, set up tables, and manage seating arrangements. The software offers an intuitive interface and powerful design tools, allowing users to visualize events in 2D or 3D. MeetingMatrix helps streamline the planning process, reduce errors, and enhance communication with clients and stakeholders. As part of Amadeus' broader travel technology ecosystem, MeetingMatrix benefits from the company's global reach and commitment to innovation. Amadeus' platform connects various travel and event-related services, and MeetingMatrix integrates seamlessly with other Amadeus solutions. For deployment, AiDOOS enhances the adoption of MeetingMatrix by providing comprehensive implementation support, training, and integration services, ensuring that organizations can maximize the value of the software.
Challenges It Solves
Ensuring accurate event layouts and diagrams
Streamlining event planning and design processes
Improving communication with clients and stakeholders through visual representations
Reducing errors and rework in event setup
Use Cases
Corporate Event Planning
Plan corporate meetings, conferences, and banquets with accurate floor plans and seating arrangements.
Wedding and Social Events
Design elegant layouts for weddings, galas, and social gatherings, ensuring optimal use of venue space.
Hotel and Venue Sales
Use diagrams to showcase event spaces to potential clients, improving sales presentations and closing deals.
Pricing
Custom pricing — built for your team
MeetingMatrix pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Create detailed venue layouts in 2D or 3D for realistic event visualization.
Table and Seating Management
Design table arrangements and manage seating assignments efficiently.
Collaboration Tools
Share diagrams with team members and clients for real-time collaboration.
Floor Plan Templates
Use pre-designed templates to speed up the diagramming process.
Integration with Amadeus
Seamlessly works with other Amadeus products for event management.
What Reviewers Say AI-synthesized from 15 reviews
What works well
User-friendly interface with powerful design capabilities
Accurate and professional diagrams for event planning
Common concerns
Limited information on pricing and plans publicly available
May require training to master advanced features
Reviews
15 verified reviews
3.5
★★★☆☆
out of 5 · 15 reviews
By segment
Enterprise43%
Mid-Market57%
E
Enterprise (> 1000 emp.)
"Very efficient and perfect for event planners."
The company provides precise 2D versions of your spaces and furniture. It's quite user-friendly. You can keep your room designs as simple or as detailed as you like. The toolbars are straightforward. You can save your own templates for common setups. The 'grow' feature for tables (duplicating items) doesn't always work right – it either adds too many tables or chairs, or they end up overlapping. There's no stamp tool for numbering tables. I'd definitely recommend getting the latest version of MeetingMatrix – they're making event planning easier. I couldn't do my job without it. Without it, I'd be sketching tiny tables and chairs by hand all day. I love the printouts for customers, and being able to save as a .jpeg makes sending them electronically simple.
E
Enterprise (> 1000 emp.)
"Good for simple needs"
It's very straightforward and easy for first-time users. I'd like more features without a price hike. We create diagrams for hotels for meetings and conferences to attach to event orders, so they can set up rooms without us being present.
M
Mid-Market (51-1000 emp.)
"Does what it needs to"
I really like the pre-built venue floor plans – they make setting up rooms across different sites effortless. However, it freezes a lot and occasionally throws error messages. It helps ensure our audience and equipment fit well in the meeting spaces.
M
Mid-Market (51-1000 emp.)
"Outdated and cumbersome"
The designs are straightforward, without many additional features. Sometimes it crashes for no apparent reason. Saving room layouts and setups in two different places is confusing, and moving items around once placed isn't easy. It's used for sending setup requests to hotels. At least we don't have to rely on Microsoft Word or Adobe anymore.
E
Enterprise (> 1000 emp.)
"Minimalist Tool"
It's simple enough that everyone in our office can use it without any training. There aren't any built-in extras like attendee check-in or table assignments because we have other software for those. It's pricey and reaching support is difficult. Also, every computer needs a separate license – it would be great if it were web-based with just a login instead of being desktop-bound. It's useful for generating room setup instructions for hotels.
E
Enterprise (> 1000 emp.)
"Perfect for Event Planning!"
I really like that you can store all your ballrooms and create accurate layouts. The downside is that making each diagram takes a lot of time. It helps eliminate guesswork when designing an event.
M
Mid-Market (51-1000 emp.)
"Event Setup Tool"
Since I already knew how to use it, I found it straightforward. I could pull up old floor plans from years ago. But it was glitchy and not very intuitive. There wasn't much flexibility for creative or different arrangements. It was mainly useful for giving setup staff room diagrams when they couldn't easily interpret event orders.
E
Enterprise (> 1000 emp.)
"Decent but needs work"
I appreciate being able to show clients an actual visual and explanation of their meeting arrangement. However, this program is not the most intuitive. You really need to spend time navigating it to produce diagrams efficiently. Adding more user-friendly buttons would help newcomers. I've been able to figure out how many attendees can fit in a conference room. Being able to experiment with various setups has helped impress clients.
T
Taskforce Manager
"Great for Floor Plans"
I enjoy making layouts for clients so they can execute a perfect event. This software isn't the easiest to navigate. Getting new staff trained requires a lot of time. The icons could be more intuitive and label more clearly. I'd suggest this tool for anyone who needs to create diagrams. Just make sure you invest in thorough training for your team. We've addressed the challenge of showing clients exactly what their event will look like. The advantage is that it fosters clear communication between us and our customers.
A
Assistant Director of Event Services
"Useful Back Then"
There's a wide variety of elements you can drop onto a layout. I really appreciated how accurate and scaled everything was for each venue. Being able to upload and sketch my own room dimensions instead of hiring the company to do it gave me a sense of independence. I found that I had more say over my workspace compared to other platforms. However, it seemed like MeetingMatrix wasn't keeping pace with newer features that rivals had. I was hoping for a solution that operated smoothly in a browser rather than needing software installed locally. It's certainly worth checking out to see if it fits your needs. I've since moved on and don't use it anymore.
Enterprise Readiness
GDPR
Identity & Access
SSO✓
RBAC✓ None
Audit Logs✗
Data Security
At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed
SLA & Availability
Uptime SLA99.9%
RPO—
RTO—
Pen test—
Compliance & Portability
Data residency—
Data export
Right to erasure✗
Integrations
CV
Cvent
Integrates with Cvent for event data synchronization and venue management.
Third_Party2-4 hours⇄ Bi-directional
US
Upswing
Provides testing and certification for MeetingMatrix functionality.
Third_Party< 1 hour
ET
Event Temple
Integrates with Event Temple for venue diagrams and event planning.
Third_Party2-4 hours⇄ Bi-directional
TS
Tripleseat
Integration with Tripleseat for event sales and floor plans.
Third_Party2-4 hours⇄ Bi-directional
Governance & Compliance
EU AI Act
No data available
Data Processing Agreement
No data available
Sub-processors
No data available
Right to Erasure
No data available
Change Notifications
No data available
NIST AI RMF
No data available
AiDOOS Managed Deployment
Deploy MeetingMatrix in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
1-2 weeks
Time to value
Prerequisites
Active MeetingMatrix license
Administrator access to configure users
Configuration Options
Set up floor plan templates
Configure diagramming preferences
How MeetingMatrix Compares
Product
AI & Analytics
Ease of Use
Enterprise Features
Pricing
Integrations
Mobile Experience
Quick Setup
Customer Support
Rating
Price/mo
M
MeetingMatrix This product
Poor
Good
Good
Fair
Fair
Fair
Good
Good
★ 3.5
$Custom/user
CV
Cvent
Excellent
Good
Excellent
Fair
Excellent
Good
Good
Good
—
$Custom/user
US
Upswing
Poor
Good
Fair
Good
Fair
Fair
Good
Good
—
$Custom/user
ET
Event Temple
Good
Excellent
Good
Good
Good
Good
Excellent
Excellent
—
$Custom/user
Virtual Delivery Center · A new delivery category
A Virtual Delivery Center for
MeetingMatrix
Pre-vetted experts and AI agents in the loop, assembled as a delivery
pod. Pay in Delivery Units — universal pricing across roles,
seniority, and tech stacks. No hiring, no contracting, no procurement
cycle.
Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
Refundable on unused Delivery Units, anytime — no questions asked
Re-delivery guarantee on acceptance miss
Pre-flight delivery sizing — you see the plan before you commit
★ 3.5 · 15 reviews