· 0 reviews
LiveSession
Making right product decisions faster and easier.
About LiveSession
LiveSession is a comprehensive product analytics platform that combines quantitative and qualitative data to provide a complete view of user behavior. It enables teams to measure feature adoption, DAU, product stickiness, and define custom conversion funnels, metrics, dashboards, and events. The platform includes session replay functionality, allowing users to watch high-quality recordings of user sessions with filters for behavior tracking and user journey analysis. LiveSession also offers developer tools such as console logs, network logs, and error tracking to help debug and improve product performance. User engagement features like heatmaps, clickmaps, rage clicks, and error clicks help understand user interactions and optimize UX. The platform caters to various roles including product managers, designers, developers, marketers, and UX researchers. LiveSession provides AI-powered insights using natural language queries for faster data-driven decisions. It integrates with tools like Intercom, Zendesk, Slack, Shopify, Google Tag Manager, and Zapier. Privacy features include automatic anonymization, GDPR and CCPA compliance. LiveSession offers a free 14-day trial with no credit card required.
Challenges It Solves
- Understand why users drop off during onboarding or conversion flows
- Identify usability issues and friction points in user interface
- Debug errors and performance issues using session replays and console logs
- Improve feature adoption and product stickiness with data-driven insights
Screenshots
Use Cases
Optimize Onboarding
Use funnels and session replays to identify where new users drop off and improve the onboarding experience.
Debug Errors
Track JavaScript errors and console logs in session replays to quickly identify and fix bugs affecting users.
Improve Conversion Rates
Analyze funnel drop-offs and use session replays to understand why users abandon key actions, then optimize flows.
Feature Adoption Tracking
Monitor custom events and metrics to measure how users engage with new features and identify adoption trends.
Pricing
Custom pricing — built for your team
LiveSession pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Key Features
Customizable dashboards to visualize KPIs with multiple card types including Single Metric, Trend, Dimensional, and Text.
Watch high-quality recordings of user sessions to understand behavior, with segmentation and sharing capabilities.
Define conversion funnels to track user journeys and calculate conversion rates, combined with session replays for drop-off analysis.
Visual representations of user clicks and engagement to identify popular areas, rage clicks, and error clicks.
Track console logs, JavaScript errors, and network requests to debug faster and improve product reliability.
Use natural language to ask questions and get instant answers about user behavior, enabling faster data-driven decisions.
What Reviewers Say
What works well
- Combines qualitative (session replays) and quantitative analytics for comprehensive user insights.
- Offers a free tier with 1,000 sessions per month and a 14-day free trial without credit card.
- Provides developer tools like console logs and network logs for efficient debugging.
Common concerns
- Data retention on free and basic plans is only 1 month.
- Limited features on lower tiers (e.g., only 1 funnel, 1 dashboard on free plan).
Reviews
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Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
Intercom
Send LiveSession recordings directly to Intercom to enrich user support with session context.
Zendesk
Attach LiveSession recordings to Zendesk tickets for enhanced support insights.
Shopify
Track user interactions on Shopify store with LiveSession session replays.
Slack
Receive alerts and notifications from LiveSession via Slack.
Google Analytics
Trigger LiveSession recordings based on Google Analytics events for seamless data flow.
Sentry
Link LiveSession replays to Sentry issues for deeper understanding of errors.
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
None DPA available
Sub-processors
Not disclosed
Right to Erasure
✗ Not supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy LiveSession in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Active LiveSession account
- JavaScript tracking snippet installed
Configuration Options
- Set data retention period
- Define session recording rules
- Configure user identification
How LiveSession Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
L
LiveSession This product
|
Good | Excellent | Fair | Excellent | Good | Fair | Excellent | Good | — | $Custom/user |
|
HJ
Hotjar
|
Good | Excellent | Fair | Good | Good | Fair | Excellent | Good | ★ None | $None/user |
|
FS
FullStory
|
Excellent | Good | Excellent | Fair | Excellent | Good | Moderate | Excellent | ★ None | $None/user |
|
SL
Smartlook
|
Good | Good | Good | Excellent | Good | Excellent | Excellent | Good | ★ None | $None/user |
A Virtual Delivery Center for LiveSession
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers LiveSession
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists