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ListenUp!

AI product feedback & research repository that centralizes insights from all your existing tools.

AiDOOS Verified SAAS Marketing
☆☆☆☆☆ 0 reviews · None
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Category
Marketing
Deployment
Cloud (SaaS)
AiDOOS Deploy
72 hours

About ListenUp!

ListenUp! is an AI-powered product feedback and research repository designed to help product teams consolidate, organize, and analyze feedback from a wide range of sources. The platform automatically ingests data from existing tools such as support tickets, internal discussions, and email communications, as well as structured user research, eliminating the need to manually gather and sort feedback across disconnected systems. The core value proposition of ListenUp! is enabling product managers, researchers, and teams to have a single source of truth for all customer and user feedback. By leveraging AI, the tool can surface patterns, themes, and actionable insights from large volumes of unstructured feedback, helping teams prioritize features and identify pain points more efficiently. ListenUp! integrates into existing workflows, meaning teams do not need to overhaul their current toolset to benefit from centralized insights. The platform is particularly useful for product teams that struggle with feedback scattered across multiple platforms and want to bring clarity to their decision-making process. By automating the aggregation and analysis of feedback, ListenUp! reduces manual research overhead and accelerates the time it takes to translate user insights into product improvements.

Challenges It Solves

  • Product feedback is scattered across multiple tools such as support tickets, emails, and Slack, making it hard to get a unified view.
  • Manually aggregating and categorizing user research and feedback is time-consuming for product teams.
  • Teams struggle to identify recurring themes and prioritize product decisions from large volumes of unstructured feedback.
  • Insights from user research sessions are often siloed and not accessible to the wider product team.

Use Cases

Product Feedback Management

Product managers use ListenUp! to consolidate feedback from support tickets, emails, and user interviews into a single repository, enabling faster and more informed prioritization decisions.

User Research Repository

UX researchers store, tag, and retrieve user research sessions and findings in ListenUp! to ensure insights are accessible across the product organization.

Customer Insight Synthesis

Customer success and product teams use the AI capabilities to identify recurring themes and pain points from customer feedback at scale.

Internal Knowledge Centralization

Teams centralize internal discussions and feedback from tools like Slack and email so that institutional knowledge about user needs is not lost or siloed.

Pricing

Custom pricing — built for your team

ListenUp! pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.

Starter Business Enterprise
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Key Features

Automated Feedback Centralization

Automatically pulls feedback from support tickets, emails, and internal discussions into one repository.

AI-Powered Insight Extraction

Uses AI to surface patterns, themes, and actionable insights from large volumes of unstructured feedback.

User Research Repository

Stores and organizes user research sessions and findings in a searchable, centralized location.

Tool Integrations

Connects with existing tools to automatically import feedback without changing team workflows.

Feedback Tagging and Categorization

Automatically tags and categorizes incoming feedback to help teams quickly find relevant insights.

What Reviewers Say

What works well

  • Centralizes feedback from multiple existing tools automatically, reducing manual effort.
  • AI-driven analysis helps surface themes and insights from large volumes of unstructured data.
  • Designed to fit into existing workflows without requiring teams to abandon their current toolset.

Common concerns

  • Pricing information is not publicly available, making it difficult to evaluate cost upfront.
  • As a relatively new platform, the ecosystem of integrations may be more limited compared to established tools.

Reviews

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Enterprise Readiness

Identity & Access

SSO✗ Not supported
RBAC
Audit Logs

Data Security

At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed

SLA & Availability

Uptime SLA99.9%
RPO
RTO
Pen test

Compliance & Portability

Data residency
Data export
Right to erasure

Integrations

Intercom

Sync support conversations and customer feedback directly into ListenUp! repository

Native < 1 hour ⚡ AiDOOS Pre-wired

Slack

Capture internal feedback and discussions from Slack channels into the feedback repository

Native < 1 hour ⚡ AiDOOS Pre-wired

Zendesk

Import support tickets from Zendesk to centralize customer feedback automatically

Native < 1 hour ⚡ AiDOOS Pre-wired

Notion

Connect Notion documents and notes to bring product research into the feedback repository

Native < 1 hour

Governance & Compliance

EU AI Act

Classification: None

Data Processing Agreement

None DPA available

Sub-processors

Not disclosed

Right to Erasure

✗ Not supported

Change Notifications

None

NIST AI RMF

Not assessed

AiDOOS Managed Deployment

Deploy ListenUp! in 72 hours

AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.

12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
1-2 weeks
Time to value

Prerequisites

  • Active ListenUp! account
  • Access credentials for tools to integrate (e.g. Intercom, Slack, Zendesk)
  • Admin permissions on connected platforms

Configuration Options

  • Connect feedback sources (support tools, communication platforms)
  • Configure feedback tagging and categorization rules
  • Set up user research repository structure

How ListenUp! Compares

Product AI & Analytics Ease of Use Enterprise Features Pricing Integrations Mobile Experience Quick Setup Customer Support Rating Price/mo
ListenUp! This product
Good Good Fair Good Fair Fair Good Good $Custom/user
Dovetail
Good Excellent Good Fair Good Good Good Good ★ None $29/user
Productboard
Good Good Excellent Fair Excellent Fair Fair Good ★ None $20/user
Aurelius
Fair Good Fair Fair Fair Fair Good Good ★ None $None/user
Virtual Delivery Center · A new delivery category

A Virtual Delivery Center for ListenUp!

Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.

  • Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
  • Refundable on unused Delivery Units, anytime — no questions asked
  • Re-delivery guarantee on acceptance miss
  • Pre-flight delivery sizing — you see the plan before you commit

How a Virtual Delivery Center delivers ListenUp!

Outcome-based delivery via AiDOOS’s VDC model.  Why VDC vs traditional consulting? →

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

1
Discover
Requirements & assessment
2
Integrate
Setup & data migration
3
Validate
Testing & security audit
4
Rollout
Deployment & training
5
Optimize
Performance tuning
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Frequently Asked Questions

What types of feedback sources can ListenUp! connect to?
ListenUp! is designed to centralize feedback from existing tools including customer support tickets (e.g. Intercom, Zendesk), internal team communications (e.g. Slack), emails, and user research sessions. AiDOOS can pre-configure the most common integrations during deployment.
How does ListenUp! use AI to process feedback?
ListenUp! uses AI to automatically categorize and organize product feedback and user research gathered from connected sources, helping product teams identify patterns and insights without manual tagging.
Is ListenUp! suitable for small product teams or enterprise organizations?
ListenUp! appears to target product managers and research teams of varying sizes who need to centralize feedback. Enterprise-specific features such as SSO, RBAC, and audit logs have not been publicly confirmed.
How long does it take to get started with ListenUp!?
Because ListenUp! is a cloud-based SaaS product with straightforward integration setup, most teams can get started within a day or two. AiDOOS can have the platform deployed and integrated within 72 hours.
Can ListenUp! replace a dedicated user research repository tool?
ListenUp! is specifically designed as an AI-powered product feedback and research repository, making it a direct alternative to dedicated research tools like Dovetail or Aurelius for teams wanting automated feedback centralization.

Quick Stats

Rating
12
Deployments
72 hours
Live in
99.9%
Uptime SLA
Deployment Complexity
Easy (2/5)
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Vendor

Listen UP
Paris, FR
Verified Vendor

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