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Infor Sales & Event Management
Fully integrated event management for hotels, restaurants, and venues
About Infor Sales & Event Management
Infor Sales & Event Management (formerly Infor Sales & Catering) is a fully integrated solution that helps hotels, restaurants, banquet halls, and other venues manage events from initial inquiry to final invoice. The solution streamlines the entire event lifecycle, including lead management, booking, catering, room blocks, and billing. It provides real-time visibility into availability, pricing, and customer preferences, enabling venues to maximize revenue and deliver exceptional guest experiences. With integration to Infor HMS (Hotel Management System) and other back-office applications, it ensures data consistency across operations. AiDOOS enhances deployment and adoption by offering a structured implementation approach, tailored integration support, and ongoing optimization guidance. With AiDOOS, hospitality businesses can accelerate their journey to fully digital event management, minimizing disruption and maximizing ROI from the very start.
Challenges It Solves
- Manual and disjointed event planning processes leading to errors and inefficiencies
- Lack of real-time visibility into event availability and pricing
- Difficulty managing complex event requirements and guest preferences
- Inconsistent data across sales, catering, and billing systems
Use Cases
Hotel Event Management
Manage all aspects of hotel events including lead tracking, room bookings, catering, and billing.
Restaurant Catering & Banquets
Streamline catering orders and banquet event management for restaurants and banquet halls.
Venue & Conference Management
Coordinate conferences, meetings, and events at convention centers and conference venues.
Pricing
Custom pricing — built for your team
Infor Sales & Event Management pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Key Features
Capture and track event inquiries from initial contact to booking.
Manage event calendars, room setups, and availability in real-time.
Generate detailed event orders for food, beverage, and setup requirements.
Create invoices and manage payments directly from event details.
Seamlessly connect with Infor's hotel management system to sync reservations and guest data.
Track key performance metrics such as lead conversion, revenue, and event profitability.
What Reviewers Say
What works well
- Comprehensive event management from lead to invoice
- Deep integration with other Infor products providing a unified platform
- Scalable for multi-property operations
Common concerns
- May require significant investment and implementation effort
- Learning curve for new users due to feature richness
Reviews
Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
Infor HMS
Infor HMS is a property management system that integrates with Sales & Event Management to streamline operations from booking to billing.
Infor CRM
Infor CRM integrates to manage customer relationships and sales processes within event management.
Infor OS
Infor OS provides the underlying platform for integration and data services, connecting Sales & Event Management with other Infor applications.
Stripe
Stripe can be integrated to process payments for event bookings and invoices.
Adobe Experience Manager
Integration with Adobe Experience Manager enables personalized event marketing content and campaigns.
Zoom
Zoom integration allows hosting virtual events and meetings directly from the event management platform.
Salesforce
Salesforce integration synchronizes leads and customer data for comprehensive sales and event management.
Outlook
Outlook integration enables email scheduling and calendar sync for event participants.
Governance & Compliance
EU AI Act
No data available
Data Processing Agreement
No data available
Sub-processors
No data available
Right to Erasure
No data available
Change Notifications
No data available
NIST AI RMF
No data available
AiDOOS Managed Deployment
Deploy Infor Sales & Event Management in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Active Infor Cloud subscription
- Admin access to Infor OS
- User credentials for SSO configuration
Configuration Options
- Customize event workflows
- Configure approval processes
- Set up integration with Infor HMS
How Infor Sales & Event Management Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
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Infor Sales & Event Management This product
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Good | Fair | Excellent | Fair | Good | Poor | Poor | Good | — | $Custom/user |
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Cvent
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Good | Good | Good | Fair | Good | Good | Good | Good | — | $Custom/user |
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Tripleseat
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Fair | Excellent | Fair | Good | Fair | Good | Excellent | Good | — | $Custom/user |
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SHR
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Fair | Fair | Good | Good | Fair | Fair | Fair | Good | — | $Custom/user |
A Virtual Delivery Center for Infor Sales & Event Management
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers Infor Sales & Event Management
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists