Heyo · 0 reviews

Heyo

Unified business communication platform for Indian SMBs on a single digital phone line

Bot Platforms Software

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About Heyo

Heyo Phone is a cloud-based unified communication platform designed specifically for small businesses across India. It consolidates customer interactions across multiple channels—calls, WhatsApp, SMS, and team messaging—into a single virtual business number accessible from any mobile device. With over 1.5 million downloads, Heyo Phone enables business owners to eliminate communication silos, improve customer response times, and enhance team collaboration without infrastructure investment. The platform provides instant virtual business number provisioning, call routing, team inbox management, and conversation history tracking. AiDOOS marketplace deployment enhances scalability by enabling rapid provisioning for distributed teams, streamlines governance through centralized communication logs and access controls, and optimizes cost efficiency through unified billing. Integrations with popular business tools ensure seamless workflow automation, while the mobile-first architecture allows teams to stay connected anywhere, anytime.

Challenges It Solves

Small business owners struggle managing customer calls, WhatsApp, and SMS across multiple apps and devices
Communication fragmentation leads to missed customer inquiries and slower response times
Lack of centralized conversation history and team collaboration creates operational inefficiency
High costs of traditional business phone systems with complex setup and maintenance
Team members working remotely cannot access unified customer communication channels

Reduced customer response time by centralizing all conversations

Improved team productivity with unified inbox and collaboration

Cost savings through elimination of multiple communication tools

Use Cases

Retail Store Management

Retail store owners use Heyo Phone to handle customer inquiries, order updates, and complaint resolution through a single business number, enabling consistent customer service across physical and digital touchpoints.

72% Increased customer satisfaction and repeat orders

Service-Based Business

Plumbers, electricians, and other service providers use the platform to manage appointment bookings, service updates, and customer follow-ups efficiently from their mobile devices.

58% Reduced appointment no-shows and improved scheduling

E-commerce Support Team

Online sellers leverage Heyo Phone to provide unified customer support across WhatsApp, calls, and SMS, enabling better order tracking and dispute resolution.

65% Faster order resolution and improved customer retention

Multi-Location Business

Businesses with multiple locations use Heyo Phone to centralize customer communication while routing calls to appropriate branch locations automatically.

78% Unified brand presence across all locations

Pricing

Pricing available on request

Heyo pricing is customized based on your team size, integrations, and requirements. AiDOOS will get you a scoped proposal — for free.

Schedule a Meeting

Key Features

Single Virtual Business Number

Instantly get a dedicated business phone line

Professional business identity without infrastructure investment

Multi-Channel Communication

Manage calls, WhatsApp, and SMS in one place

Unified inbox reduces response time by 40%

Team Collaboration

Built-in team messaging and call assignment

Improved team coordination and customer handoff efficiency

Call Routing & IVR

Smart call distribution and automated greetings

Better call handling and reduced missed inquiries

Conversation History

Complete audit trail of all customer interactions

Enhanced customer context and improved service quality

Mobile-First Interface

Manage business communication from any smartphone

Enable remote work and on-the-go business operations

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Enterprise Readiness

Data Encryption

Role-Based Access Control

Call Recording Compliance

Secure Authentication

Data Backup & Recovery

Integrations

6 total apps

Seamless WhatsApp integration for business messaging, allowing customers to reach you on their preferred channel

Sync customer calls and meetings with calendar for better scheduling and follow-up management

Connect with popular CRM platforms to maintain unified customer database and interaction history

Automate workflows by connecting Heyo Phone with thousands of applications for enhanced productivity

Send SMS notifications and updates directly through the Heyo Phone platform

Forward important call summaries and customer interactions to email for record-keeping

AiDOOS Managed Deployment

Deploy Heyo in

AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.

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Deployments

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Adoption rate

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Time to value

Prerequisites

Configuration Options

Virtual Delivery Center · A new delivery category

A Virtual Delivery Center for Heyo

Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.

Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
Refundable on unused Delivery Units, anytime — no questions asked
Re-delivery guarantee on acceptance miss
Pre-flight delivery sizing — you see the plan before you commit

Get a delivery plan for Heyo What’s a Virtual Delivery Center?

How a Virtual Delivery Center delivers Heyo

Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

Discover

Requirements & assessment

Integrate

Setup & data migration

Validate

Testing & security audit

Rollout

Deployment & training

Optimize

Performance tuning

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Frequently Asked Questions

What is a virtual business number and how does Heyo Phone provide it?

A virtual business number is a dedicated phone line that routes to your mobile device without requiring physical infrastructure. Heyo Phone instantly provisions this number, allowing you to present a professional business identity while managing calls from any smartphone.

Can I manage WhatsApp and calls from the same interface?

Yes. Heyo Phone consolidates WhatsApp conversations, calls, and SMS into a single unified inbox, enabling you to respond to all customer inquiries from one application without switching between different tools.

Is there a free trial or freemium option available?

Heyo Phone offers a freemium model with basic features available at no cost. Paid plans unlock premium features like advanced call routing, team collaboration tools, and extended conversation history.

How does Heyo Phone help with team collaboration?

The platform includes built-in team messaging, call assignment, and shared inbox capabilities. Team members can collaborate on customer inquiries, assign calls to appropriate team members, and maintain consistent customer service.

How can AiDOOS marketplace help me deploy Heyo Phone?

AiDOOS marketplace provides managed deployment services, ensuring rapid provisioning for your team, centralized governance through unified billing and access controls, and optimization of communication workflows across your organization.

Is my customer data secure with Heyo Phone?

Yes. Heyo Phone implements data encryption, role-based access controls, secure authentication, and complies with Indian data protection regulations. All conversation history and customer information is securely stored with automated backups.