GL Conversational AI platform · 0 reviews

GL Conversational AI platform

Unified RPA and Conversational AI platform for enterprise process automation and intelligent customer engagement

AI Chatbots Software

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About GL Conversational AI platform

The Graphlogic Conversational AI Platform is an enterprise-grade solution that seamlessly integrates Robotic Process Automation (RPA) with advanced Conversational AI capabilities powered by Natural Language Understanding (NLU) technology. The platform enables organizations to automate repetitive manual tasks, reduce operational costs, and enhance customer engagement through intelligent chatbots and virtual assistants. By combining RPA's task automation with conversational interfaces, businesses can create end-to-end intelligent workflows that handle complex, multi-step processes without human intervention. The platform supports intelligent document processing, customer query resolution, and backend process automation. AiDOOS enhances deployment through managed infrastructure, governance frameworks, and pre-built integrations that accelerate time-to-value while ensuring scalability across enterprise environments.

Challenges It Solves

Manual and repetitive business processes consuming significant operational resources
Limited ability to scale customer support without proportional cost increases
Difficulty integrating conversational interfaces with backend automation systems
High training costs and time-to-productivity for implementing automation solutions
Inability to handle complex, multi-step processes with traditional chatbots

Reduction in process execution time and operational overhead

Improvement in customer satisfaction through faster query resolution

Decrease in manual intervention and associated labor costs

Use Cases

Customer Service Automation

Deploy intelligent chatbots to handle customer inquiries 24/7, resolve common issues, and escalate complex cases to human agents. Reduce support ticket volume and improve response times significantly.

72% 70% reduction in support ticket resolution time

Claims Processing

Automate insurance and claims processing workflows by extracting information from documents, validating data, and routing claims through approval workflows without manual intervention.

58% Process claims 80% faster with higher accuracy rates

Loan and Credit Application Processing

Streamline financial services operations by automating document verification, credit checks, and application approvals through conversational interfaces and backend RPA processes.

65% Reduce application processing time from weeks to days

Employee Onboarding

Automate employee onboarding processes through conversational guidance, automated document collection, system provisioning, and policy acknowledgment workflows.

52% Complete onboarding 50% faster with improved employee experience

Order Management and Fulfillment

Integrate conversational interfaces with order processing systems to enable customers to place orders, track shipments, and manage returns through intelligent automation.

68% Achieve 95%+ order accuracy with faster fulfillment cycles

Pricing

Pricing available on request

GL Conversational AI platform pricing is customized based on your team size, integrations, and requirements. AiDOOS will get you a scoped proposal — for free.

Schedule a Meeting

Key Features

Advanced Natural Language Understanding

Understand and process customer intent with contextual accuracy

Handles complex queries with 90%+ accuracy in intent recognition

Seamless RPA Integration

Connect conversational AI with backend process automation

Execute multi-step workflows without human handoffs or delays

Intelligent Document Processing

Extract and process data from unstructured documents automatically

Process 10x more documents daily with minimal errors

Multi-Channel Deployment

Deploy conversational agents across web, mobile, and messaging platforms

Reach customers on their preferred communication channels

Workflow Orchestration

Design and manage complex automated business processes visually

Reduce development time by 60% with low-code/no-code design

Analytics and Monitoring

Track performance metrics and optimize automation outcomes

Real-time visibility into process efficiency and bot performance

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Enterprise Readiness

Role-Based Access Control (RBAC)

Data Encryption

Audit Logging

Multi-Factor Authentication

Compliance Framework

Integrations

8 total apps

Integrate with Salesforce CRM to automate lead scoring, customer updates, and sales process workflows based on conversational interactions

Connect to SAP ERP systems for automated order processing, inventory management, and financial transaction handling

Deploy conversational agents directly in Microsoft Teams for enterprise communication and workflow automation

Integrate with Slack to enable process automation and bot-driven workflows within team collaboration channels

Connect to ServiceNow ITSM platform for automated incident management, ticket routing, and knowledge base integration

Integrate with Workday HCM systems for automated HR processes, employee queries, and workforce management

Access and manipulate Oracle databases for backend process automation and data-driven decision making

Deploy on cloud infrastructure with native integrations for scalable, reliable automation platform operations

AiDOOS Managed Deployment

Deploy GL Conversational AI platform in

AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.

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Deployments

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Adoption rate

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Post-deploy sat.

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Time to value

Prerequisites

Configuration Options

Virtual Delivery Center · A new delivery category

A Virtual Delivery Center for GL Conversational AI platform

Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.

Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
Refundable on unused Delivery Units, anytime — no questions asked
Re-delivery guarantee on acceptance miss
Pre-flight delivery sizing — you see the plan before you commit

Get a delivery plan for GL Conversational AI platform What’s a Virtual Delivery Center?

How a Virtual Delivery Center delivers GL Conversational AI platform

Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

Discover

Requirements & assessment

Integrate

Setup & data migration

Validate

Testing & security audit

Rollout

Deployment & training

Optimize

Performance tuning

Schedule a Meeting

Frequently Asked Questions

How does Graphlogic differ from standard chatbot platforms?

Graphlogic uniquely combines conversational AI with RPA capabilities, enabling bots to not only understand customer intent but also execute complex backend processes. This integration eliminates handoffs between systems and creates truly end-to-end automated workflows, unlike standalone chatbot solutions.

What is the typical implementation timeline for enterprise deployments?

Implementation timelines vary based on process complexity and integration requirements, typically ranging from 2-6 months. AiDOOS accelerates deployment through pre-built templates, managed infrastructure, and dedicated implementation support, often reducing time-to-value by 40%.

Can the platform handle multiple languages in conversational interactions?

Yes, the Graphlogic platform supports multilingual NLU capabilities, enabling organizations to deploy conversational agents across global markets while maintaining contextual understanding and processing accuracy.

How does AiDOOS enhance scalability for growing automation initiatives?

AiDOOS provides cloud-based infrastructure with auto-scaling capabilities, enabling organizations to grow from automating single processes to enterprise-wide automation programs without infrastructure investment or operational constraints.

What training is required for business teams to use the platform?

The platform features low-code/no-code workflow design interfaces requiring minimal technical training. AiDOOS includes comprehensive training programs and ongoing support to ensure rapid user adoption and process optimization.

How are conversation histories and data handled for compliance?

Graphlogic implements role-based access controls, encryption, and audit logging to ensure conversation data complies with regulatory requirements. AiDOOS provides governance frameworks and compliance dashboards for monitoring data handling practices.