Fountain is a digital platform that enables organizations to design custom stationery, compose messages, and send personalized, pen-written notes via certified USPS. It aims to reimagine the power of the mailbox as a marketing channel, offering a streamlined interface to create and send physical mail at scale. The platform addresses the problem of low engagement in email marketing, where fewer than 3% of recipients take action, and the average person receives over 300 emails per day. By contrast, 70% of people say mail feels more personal than digital interactions, and 98% check their mail daily. Fountain combines the efficiency of digital tools with the tangible impact of physical mail, enabling businesses to engage both customers and employees in a more memorable way. Key features include customizable stationery, automated sending, and integration with USPS for reliable delivery. The platform is designed for ease of use, allowing users to send a digital note that is transformed into a handwritten-style letter and mailed, providing a personal touch that stands out in a crowded digital inbox.
Challenges It Solves
Low engagement with email marketing
High volume of emails diminishing impact
Need for more personal customer and employee communication
Use Cases
Customer Engagement
Send personalized thank-you notes or promotional mail to strengthen customer relationships.
Employee Recognition
Recognize employees with handwritten appreciation letters to boost morale.
Event Invitations
Create elegant, tangible invitations that stand out and increase attendance.
Pricing
Custom pricing — built for your team
Fountain pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Design your own branded stationery for every mail piece.
Handwritten Notes
Digital notes are transformed into pen-written letters and mailed.
USPS Integration
Certified mailing through USPS ensures reliable delivery.
One-Click Sending
Send a digital note with a single click, and we handle printing and mailing.
Scalable Volume
From a single note to thousands, handle any volume with ease.
What Reviewers Say
What works well
Personalized physical mail increases engagement and response rates.
Automation reduces manual effort for large-scale mailing.
Common concerns
Cost per piece may be higher than digital alternatives.
Reviews
None
★★★☆☆
out of 5
By segment
Mid-Market100%
M
Mid-Market (51-1000 emp.)
"Fountain"
Fountain has proven to be a adaptable solution for our operations. We rely on it for employee onboarding and use it as a go-to for retrieving driver contact details. Its simplicity makes training new team members effortless. Honestly, I've yet to encounter any drawbacks while working with Fountain. It's one of our key tools that boosts our productivity. Depending on your configuration, Fountain provides a broad range of capabilities for our agents and staff. It's employed for onboarding and houses all driver data.
P
Provider Success Manager
"Excellent for handling recruitment"
The interface is intuitive and well-organized. Fountain offers many possibilities for customization and can be incorporated into your existing workflows. With all its capabilities, there's a learning curve initially, though I can't think of any current problems that need fixing.
R
Recruiter
"Extremely user-friendly"
Fountain efficiently centralizes applications and paperwork. There's room for improvement in automated workflows, but as a whole, it's a solid product. It's been great for managing the application process.
C
Compliance Manager
"Perfect for getting new users started"
Gathering data and bringing people onto our platform is a breeze. Monitoring expiration dates and keeping tabs on info is straightforward. A few of the analytics might require some patience to get the hang of. It's also useful for onboarding and keeping compliance paperwork organized.
Enterprise Readiness
Identity & Access
SSO✗ Not supported
RBAC✗
Audit Logs✗
Data Security
At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed
SLA & Availability
Uptime SLA99.9%
RPO—
RTO—
Pen test—
Compliance & Portability
Data residency—
Data export
Right to erasure✗
Integrations
AC
Adobe Creative Cloud
Fountain allows users to import custom stationery designs directly from Adobe Creative Cloud, enabling personalized mail pieces.
Native< 1 hour
SF
Salesforce
Fountain integrates with Salesforce to sync recipient data, allowing automated direct mail campaigns from CRM records.
Third_Party1-2 hours⇄ Bi-directional
HS
HubSpot
Sync contacts and triggers from HubSpot to launch direct mail campaigns for marketing and sales engagement.
Third_Party1-2 hours⇄ Bi-directional
SL
Slack
Receive notifications in Slack when direct mail pieces are sent or delivered.
Third_Party< 1 hour
ZP
Zapier
Connect Fountain to over 3000+ apps via Zapier to automate direct mail workflows.
Third_Party< 1 hour
SH
Shopify
Trigger handwritten thank-you notes or marketing mail to customers based on Shopify orders.
Third_Party1-2 hours⇄ Bi-directional
MD
Microsoft Dynamics 365
Integrate Fountain with Microsoft Dynamics 365 for direct mail automation based on CRM data.
Third_Party2-4 hours⇄ Bi-directional
MC
Mailchimp
Combine email campaigns with direct mail by syncing Mailchimp audiences to Fountain.
Third_Party< 1 hour⇄ Bi-directional
Governance & Compliance
EU AI Act
No data available
Data Processing Agreement
No data available
Sub-processors
No data available
Right to Erasure
No data available
Change Notifications
No data available
NIST AI RMF
No data available
AiDOOS Managed Deployment
Deploy Fountain in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
1-2 weeks
Time to value
Prerequisites
Active Fountain account
Admin access to configure integrations
SMTP or API keys for third-party apps
Configuration Options
Custom stationery upload
Recipient list import
Integration setup with CRM
Approval workflows
How Fountain Compares
Product
AI & Analytics
Ease of Use
Enterprise Features
Pricing
Integrations
Mobile Experience
Quick Setup
Customer Support
Rating
Price/mo
F
Fountain This product
Fair
Good
Fair
Fair
Good
Fair
Good
Good
—
$Custom/user
HW
Handwrytten
Fair
Good
Fair
Good
Fair
Fair
Good
Good
—
$Custom/user
SN
Simply Noted
Fair
Good
Fair
Good
Fair
Fair
Good
Good
—
$Custom/user
SD
Sendoso
Good
Good
Excellent
Fair
Excellent
Good
Good
Excellent
—
$Custom/user
Virtual Delivery Center · A new delivery category
A Virtual Delivery Center for
Fountain
Pre-vetted experts and AI agents in the loop, assembled as a delivery
pod. Pay in Delivery Units — universal pricing across roles,
seniority, and tech stacks. No hiring, no contracting, no procurement
cycle.
Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
Refundable on unused Delivery Units, anytime — no questions asked
Re-delivery guarantee on acceptance miss
Pre-flight delivery sizing — you see the plan before you commit
Yes, Fountain offers native integrations with Salesforce, HubSpot, and Microsoft Dynamics 365, as well as via Zapier for many other systems.
Can I use Fountain to send handwritten-looking mail at scale?
Fountain uses certified USPS mailing and robot-pen technology to send handwritten notes in your own handwriting at scale, making it easy to engage customers and employees.
What does Fountain do that other direct mail platforms don't?
Fountain emphasizes a seamless digital-to-physical experience, with a streamlined interface for custom stationery and message composition, and it sends via certified USPS.
Is Fountain designed for enterprise use?
Fountain provides features suitable for enterprise teams, including integration with major CRMs, security policies, and scalability to handle large-volume mailings.
How long does it take to set up Fountain?
Typical setup can be done within a few hours, especially with AiDOOS's managed deployment which gets you live in 72 hours, including integration configuration.
Can Fountain be used for both customer and workforce engagement?
Yes, Fountain is designed to engage both workforce and customers, allowing organizations to send personalized mail for recognition, appreciation, marketing, and more.