Flowcart is an AI-powered conversational commerce CRM platform built for WhatsApp that empowers businesses to increase sales and streamline the entire customer journey from acquisition to checkout and retention. It enables ecommerce brands to recover lost revenue by engaging customers on WhatsApp, where open rates exceed 90%. Key capabilities include AI-driven WhatsApp flows for automated conversations, abandoned cart recovery, loyalty programs, smart broadcasts, and AI segmentation. Flowcart integrates with Shopify, WooCommerce, ERPs, and CRMs, and offers in-chat checkout, AI-generated carts, and click-to-WhatsApp ad flows. The platform is SOC 2 Type II certified and trusted by over 300 companies globally. AiDOOS enhances Flowcart's deployment by providing managed integration services, custom workflow automation, and proactive monitoring to ensure seamless adoption and maximum ROI.
Challenges It Solves
Ecommerce brands leak revenue at acquisition and retention due to ad clicks bouncing and low email/SMS open rates.
Email and SMS campaigns sit unread with under 20% open rates, reducing effectiveness of marketing outreach.
Businesses struggle to recover abandoned carts and turn one-time buyers into loyal customers without automated, personalized engagement.
Customer support and sales are often disjointed, leading to missed opportunities and lower conversion rates.
Screenshots
Use Cases
Abandoned Cart Recovery
Automatically recover lost sales by sending personalized WhatsApp messages to customers who abandoned their carts.
WhatsApp Marketing Campaigns
Run targeted broadcast campaigns on WhatsApp to promote products, offers, and drive repeat purchases.
Customer Support Automation
Automate customer queries with AI chatbots and seamlessly hand off to human agents when needed.
Pricing
Growth
For stores serious about converting chats into checkouts.
$69.99/user
billed monthly ·
One Click Chat Checkout
AI Powered Flows
Cart recovery flows
Order update notifications
Post-purchase upsell flows
Unlimited broadcast campaigns
WhatsApp website widget
Website discount popovers
Gamification: Spin wheel, quizzes & surveys
AI chat-to-search
Category browsing
WhatsApp Transaction Fees: 1.5% for first $3k/mo revenue
Multi-agent team inbox
FAQ bot
Most Popular
Pro
For brands building a WhatsApp experience that matches their identity.
$139.99/user
billed monthly ·
All Growth features
Custom pre-/post-purchase flows
Custom CTWA ad flows
Fully trained custom AI sales agents
AI flows connected to external data in real time
WhatsApp Transaction Fees: 1% up to $5k/mo revenue
Dedicated POC
Advanced
For high-volume stores that want WhatsApp to run itself.
$199.99/user
billed monthly ·
All Pro features
WhatsApp Transaction Fees: 0.5% up to $10k/mo revenue
Buy Customer - Build & send carts via WhatsApp
None-day free trial available — No credit card required. Full access to all features.
💡 Pricing insight from reviewers: Default pricing displayed in USD, with separate pricing in INR, KES, NGN, and ZAR, starting at $69.99/month.
Key Features
AI-Generated Carts
Turn every conversation into a ready-to-checkout cart with AI recommendations and upsells.
WhatsApp Flows
Automate 100% of WhatsApp conversations with AI-driven flows for guided shopping, support, and checkout.
AI Segmentation
Segment customers based on purchase history, engagement, and behavior for hyper-targeted campaigns.
Loyalty Program Automation
Automate reward points, cashback, and personalized offers directly within WhatsApp.
In-Chat Checkout
Enable customers to browse, add to cart, and pay without leaving the WhatsApp conversation.
Smart Broadcasts & Campaigns
Send unlimited WhatsApp broadcast campaigns with personalized content and track performance.
What Reviewers Say
What works well
High open and engagement rates on WhatsApp (95% of messages read within 3 minutes).
Comprehensive commerce features including AI-generated carts and in-chat checkout.
SOC 2 Type II certified, ensuring data security and compliance.
Common concerns
Limited to WhatsApp as the primary channel, may not suit multichannel strategies.
Pricing can be high for small businesses, starting at $69.99/month.
Reviews
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Enterprise Readiness
SOC 2 Type II
Identity & Access
SSO✗ Not supported
RBAC✗
Audit Logs✗
Data Security
At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed
SLA & Availability
Uptime SLA99.9%
RPO—
RTO—
Pen test—
Compliance & Portability
Data residency—
Data export
Right to erasure✗
Integrations
SH
Shopify
Integrates with Shopify for product sync, order management, and WhatsApp commerce.
Native< 1 hour⇄ Bi-directional
WC
WooCommerce
Connects with WooCommerce for product and order integration.
Native< 1 hour⇄ Bi-directional
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
None DPA available
Sub-processors
Not disclosed
Right to Erasure
✗ Not supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy Flowcart in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
2-4 weeks
Time to value
Prerequisites
Active WhatsApp Business API account
Ecommerce platform (Shopify/WooCommerce)
Customer relationship data for segmentation
Configuration Options
WhatsApp flow template selection
Integration with Shopify or WooCommerce
AI segmentation rules setup
How Flowcart Compares
Product
AI & Analytics
Ease of Use
Enterprise Features
Pricing
Integrations
Mobile Experience
Quick Setup
Customer Support
Rating
Price/mo
F
Flowcart This product
Excellent
Good
Good
Good
Fair
Excellent
Good
Good
—
$69.99/user
IN
Intercom
Good
Excellent
Excellent
Fair
Excellent
Good
Good
Excellent
★ None
$None/user
ZD
Zendesk
Good
Good
Excellent
Poor
Excellent
Good
Good
Good
★ None
$None/user
MC
ManyChat
Good
Excellent
Fair
Excellent
Good
Good
Excellent
Good
★ None
$None/user
Virtual Delivery Center · A new delivery category
A Virtual Delivery Center for
Flowcart
Pre-vetted experts and AI agents in the loop, assembled as a delivery
pod. Pay in Delivery Units — universal pricing across roles,
seniority, and tech stacks. No hiring, no contracting, no procurement
cycle.
Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
Refundable on unused Delivery Units, anytime — no questions asked
Re-delivery guarantee on acceptance miss
Pre-flight delivery sizing — you see the plan before you commit
Does Flowcart require WhatsApp Business API or can I use WhatsApp Business app?
Flowcart requires WhatsApp Business API for full functionality including automated flows and broadcasting. It does not work with the basic WhatsApp Business app alone.
Can Flowcart recover abandoned carts on WhatsApp?
Yes, Flowcart automates abandoned cart recovery via WhatsApp, sending personalized messages with one-click checkout links, and reports recovery rates of 20%+.
How does Flowcart handle customer segmentation?
Flowcart uses AI-powered segmentation based on purchase history, cart value, engagement activity, product interest, geography, and last interaction date.
Is Flowcart SOC 2 certified?
Yes, Flowcart is SOC 2 Type II certified, audited for security, availability, and confidentiality of customer data.
What ecommerce platforms does Flowcart integrate with?
Flowcart natively integrates with Shopify and WooCommerce for product sync, order management, and checkout within WhatsApp.
How quickly can I deploy Flowcart through AiDOOS?
With AiDOOS, Flowcart can be deployed in approximately 72 hours, including integration setup and configuration of WhatsApp flows and AI agents.