"Advanced Reporting Features Stand Out"
The reports we can generate from registrations and surveys are excellent. The only downside is that tech support is only available via email—there's no phone number for emergencies. We don't currently have an issue. Allison from tech support mentioned adding LinkedIn as a sharing option when logging into an event. That's not something we urgently need, just a nice-to-have.
S
Secondary Curriculum Coordinator
"Customizable and User-Friendly, but Reporting Could Improve"
I love that we can set up events with customizable registration profiles for different groups—that's a big advantage. There are many features that help us create events to fit our needs. Initial setup was simple, and we got plenty of support from Eventsquid. However, some reporting features need work. The data is there but not presented logically; some column and row headers are missing. We use Eventsquid for event management and registration. It meets our need for flexibility and customizable registration. The ability to have different profiles is outstanding, and the numerous features help us customize events to our requirements.
M
Mid-Market (51-1000 emp.)
"Easy, Flexible, and Dependable Event Platform"
With over five years of use, I can confidently say Eventsquid shines with its user-friendly interface and attractive design, making navigation simple. The custom prompt library is very useful, letting us create client-specific questions and dropdown choices to meet unique needs and generate tailored reports. The multiple dashboard feature is also handy, allowing us to manage all client events from one place, which streamlines oversight. Customer service is efficient and trustworthy, always open to making custom changes as needed. Overall, Eventsquid continues to be a reliable and adaptable solution for event management. The only downside is that generating reports across events requires using an API. Unknown at this time.
"Eventsquid Review"
The platform's user-friendly interface is a major highlight. It's so intuitive that our team members can use it without much training. Whether we're organizing a small workshop or a big multi-day conference, the learning curve is minimal, which has saved us time and resources. My only complaint is that it doesn't accept payments from our university's required payment system easily. It's not a major issue but has come up occasionally. Eventsquid has greatly improved our event management at USF Health. Its ease of use and powerful customization make it perfect for academic medical centers with diverse event needs. We'd recommend it to other institutions seeking reliable and adaptable event software.
E
Event Planner & Day-of Coordinator
"User-Friendly and Budget-Friendly, but Customization Needed"
Eventsquid is intuitive enough that our whole event management team can independently set up registrations. I appreciate that it includes necessary features like payment processing, email communications, report generation, and custom prompts at a cost that fits our budgets. It was much simpler for our team and cheaper than our old software. Initial setup was relatively easy, especially after confirming security compliance. I'm still hoping for continuing education features; I can't customize certificates to meet our needs, so I can't use that part. I'd also like more options for sponsors and vendors, like letting them include booth staff as one registration. Eventsquid allows my team to each create their own event registrations without help.
S
Small-Business (50 or fewer emp.)
"Eventsquid revolutionizes registration systems!"
Eventsquid truly stands out by offering a registration system that lets us customize our registrations based on the specific needs of each course. The platform is extremely flexible and packed with features, enabling us to tailor our events perfectly. What impresses us most at WRESA is the incredible support we receive. I honestly can't imagine it being better. With so many features, whenever we need help learning how to use them, Eventsquid sets up a training session customized for us. The trainers are either from the development team who built the features or have thorough knowledge from extensive training. Speaking of support, whenever we run into any issues, the help is always quick and detailed. The support staff are not like typical reps with limited knowledge; they really understand the system, and if they can't fix it, they involve the developers who know it inside out. Their customer service has been consistently amazing, especially in urgent situations. Eventsquid offers a broad range of features that can sometimes seem overwhelming, but if you reach out and tell them what you need, they likely already have the tools. They're always eager to help you achieve your goals and can arrange training for any features you want to use. Eventsquid allows us to offer registration for various trainings, workshops, and meetings for our educators across 16 counties in Western North Carolina.
"Vital, Easy-to-Use Tool for Event Management"
I've relied on Eventsquid for years to run my annual conference with 600 attendees, and it has consistently surpassed expectations. The interface is extremely user-friendly, making setup and everyday tasks effortless. The customization options are impressive—no matter what unique needs arise, Eventsquid always has a solution. Duplicating events annually is a breeze, which has greatly streamlined my planning and saved me hours. Overall, it's become a crucial part of my event workflow, and I'd strongly recommend it for anyone seeking a dependable, adaptable, and straightforward platform. The staff and support are also top-notch. When we hit issues live at our recent conference, they jumped on the phone quickly, guided me through a fix, and checked in throughout the day to ensure smooth operations. For our conference, attendees must upload a photo for their badge, and while Eventsquid supports it, downloading the images via the custom URL is still a bit time-consuming—it works but isn't the most refined process yet. Previously, we managed through custom surveys and reports, which was messy and prone to errors. Eventsquid has drastically improved our processes and cut down my workload significantly. It also gives us a professional website where attendees can access all conference materials, so I don't have to send as many emails. It's a huge timesaver!
"Good Landing Page and Profiles, but Pricing Not Flexible for Small Groups"
The ease of setting up profiles and landing pages is excellent. But there's no pricing tier for small organizations that only host one event annually. Also, there's no option to collect a deposit and then schedule the final payment—a big drawback since most other registration software has it. Additionally, you can't add attendee photos to badges. Event registration is straightforward, and communicating with attendees is simple.
Y
Youth SAVE Project Director
"Flexible Features but Hard to Get Started"
The customer service and tech support from Eventsquid have been great, and I've been able to schedule meetings with their team to address my questions. Those sessions helped me learn how to tailor the platform for my events, which was crucial when I first started. They've remained accessible for any follow-up questions. However, the reporting feature feels very restricted and annoying. I need several different reports for our funders, but after consulting with their staff, I discovered that the available options don't fit my needs. Setting up an event is also quite time-consuming and tedious; I had to make a four-page guide just to keep track of all the steps and details that need personalization for each event. The initial setup was particularly tough and slow, and I've leaned heavily on their team for help. That continues to be an ongoing challenge. I am able to create and customize multiple events depending on the audience and type, plus schedule reminder emails, which is a big time-saver.
V
Vice President, Education and Business Development
"Simple to Use with Fantastic Help"
The platform is incredibly straightforward, making it easy to navigate and use. The support team is exceptional—I've had seamless experiences since starting. I can manage registrations for multiple events at once, track who's attending, record payments, reach out to course participants, generate reports, and handle post-course surveys. It truly provides everything I need to work efficiently with limited staff. There's nothing lacking—it fully covers all my requirements. Whenever I have questions, my emails get quick, thorough responses, letting me get back on track fast. With over 20 years in this role and having tried various registration tools, Eventsquid is hands-down the most user-friendly and straightforward. I can't recommend it enough.