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Etix
Your total partner for ticketing, marketing, analytics, and customer support.
About Etix
Etix is a comprehensive event ticketing and marketing platform designed to help event organizers sell tickets, manage box office operations, and engage audiences. The platform offers a suite of tools including ticketing, CRM, marketing automation, analytics, and donation management. It serves a wide range of industries such as arenas, casinos, fairs, festivals, museums, music venues, and sports. Etix emphasizes data ownership, allowing clients to fully control their customer data. The platform includes real-time fraud detection, mobile ticket scanning, and a robust reporting suite with over 150 reports. Etix also provides an open API for integrations and partnerships with leading technology providers. With a cloud-based, user-friendly interface, Etix aims to increase ticket sales, improve customer experience, and streamline operations. AiDOOS enhances deployment and adoption by providing expert implementation, configuration, and ongoing support, ensuring that the platform is tailored to each venue's needs and integrated seamlessly with existing systems.
Challenges It Solves
- Managing box office operations and ticket sales efficiently
- Increasing ticket revenue and audience engagement
- Fraudulent ticket purchases and chargebacks
- Lack of data ownership and limited customer insights
Use Cases
Arenas
Etix helps arenas enjoy higher ticket sales, happier audiences, and a healthier bottom line with its integrated ticketing and marketing platform.
Casinos
Etix helps casinos fill seats in showrooms, learn about customers, and maintain data integrity.
Fairs & Festivals
Etix provides ticketing and marketing solutions to help build fanbases, handle high-demand on-sales, and provide seamless entry experiences.
Performing Arts Centers
Etix streamlines box office operations, offers worry-free season ticketing, and customized patron management.
Pricing
Custom pricing — built for your team
Etix pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Key Features
Comprehensive ticket sales and box office management.
Built-in marketing tools to grow your audience and drive ticket sales.
Powerful reporting and analytics to understand your business.
Streamlined donation collection to support your cause.
Scan tickets and sell on the go with mobile devices.
Integrate with your website, third-party services, and more.
What Reviewers Say
What works well
- Comprehensive ticketing and marketing platform
- Customer data is 100% owned by the client
- Industry-specific solutions for various venue types
Common concerns
- Pricing is not transparent
- May require training to fully utilize all features
Reviews
Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
Stripe
Integration allows Etix clients to accept modern payment methods like Apple Pay and Google Pay for a faster checkout experience.
Email Marketing Platform
Etix can populate email marketing campaigns with event data, helping to save time and money.
Open API makes it possible to auto-populate event lists directly on Google for better discoverability.
Loyalty Programs
Link Etix sales data to membership and loyalty programs.
Food & Beverage Systems
Review event sales alongside food and beverage earnings.
Fraud Prevention Platforms
Etix strategically partners with leading fraud prevention providers to reduce chargebacks.
Governance & Compliance
EU AI Act
No data available
Data Processing Agreement
No data available
Sub-processors
No data available
Right to Erasure
No data available
Change Notifications
No data available
NIST AI RMF
No data available
AiDOOS Managed Deployment
Deploy Etix in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Active Etix account with API credentials
- Admin access to configure integrations
- SSL certificate for secure data exchange
Configuration Options
- SSO integration (SAML 2.0)
- Custom webhook endpoints
- Data synchronization frequency
- API rate limiting
How Etix Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
E
Etix This product
|
Fair | Good | Good | Fair | Good | Good | Good | Excellent | — | $Custom/user |
|
TM
Ticketmaster
|
Good | Fair | Excellent | Poor | Good | Excellent | Fair | Fair | — | $Custom/user |
|
EB
Eventbrite
|
Good | Excellent | Good | Excellent | Excellent | Excellent | Excellent | Good | — | $0/user |
|
SG
SeatGeek
|
Good | Good | Good | Good | Good | Excellent | Good | Good | — | $Custom/user |
A Virtual Delivery Center for Etix
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers Etix
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists