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Doxee S.p.A.
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About Doxee S.p.A.
Doxee Platform® is a cloud-native solution for Customer Communications Management (CCM) and Digital Customer Experience (CXM). It unifies every touchpoint—email, SMS, web, video, mobile, and e-invoicing—into a seamless, personalized customer journey from first contact to renewal. The platform leverages AI to continuously improve the relevance and timing of communications, boosting customer satisfaction and engagement. With an intuitive, flexible interface, Doxee enables organizations to consolidate communication processes, reduce operational costs through automation, and ensure compliance with industry standards. Its architecture adapts to cloud, on-premises, or hybrid deployments, giving enterprises the freedom to scale. By integrating once and scaling everywhere, Doxee helps businesses turn customer communication into strategic value, driving revenue growth and measurable ROI. Through AiDOOS, deployments and adoption are enhanced by providing managed services, AI augmentation, and optimized workflows for faster time-to-value.
Challenges It Solves
- Fragmented customer communications across siloed channels
- High operational costs from manual communication processes
- Risk of non-compliance with industry regulations and standards
- Inability to deliver personalized, engaging customer experiences at scale
Screenshots
Use Cases
Customer Onboarding and Engagement
Use Doxee to deliver personalized, interactive communications across channels to welcome and engage new customers.
Electronic Invoicing and Compliance
Generate and manage compliant e-invoices with built-in trust services and regulatory adherence.
Payment Reminders and Collections
Automate personalized payment reminders that build trust and improve collection rates.
Pricing
Custom pricing — built for your team
Doxee S.p.A. pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Key Features
Unify email, SMS, web, video, mobile, and e-invoicing in one platform.
Easily create and manage communication templates with drag-and-drop.
Engage customers with dynamic, interactive content formats.
Built-in GDPR compliance and CO₂ tracking for trustworthy innovation.
Track campaign performance and customer engagement across channels.
What Reviewers Say
What works well
- Unifies multiple communication channels into a single platform, reducing silos.
- AI-driven personalization improves customer engagement and satisfaction.
- Flexible deployment options (cloud, on-prem, hybrid) fit enterprise needs.
Common concerns
- Pricing not publicly disclosed; requires contacting sales.
- May have a learning curve for non-technical users due to advanced features.
Reviews
No reviews yet for Doxee S.p.A.
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Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
SAP
Integration with SAP for automated document and communication processing.
Salesforce
Sync customer data and communication triggers with Salesforce.
Microsoft Dynamics 365
Integration with Microsoft Dynamics 365 for customer communication management.
Oracle
Integration with Oracle E-Business Suite for enterprise document output.
TIBCO
Integration via TIBCO for enterprise service bus and messaging.
IBM
Integration with IBM middleware for large-scale document processing.
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
None DPA available
Sub-processors
Not disclosed
Right to Erasure
✗ Not supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy Doxee S.p.A. in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Active Doxee Platform subscription
- API access credentials
- SSO provider configuration (if desired)
Configuration Options
- Integration with SAP
- Integration with Salesforce
- Custom output templates
How Doxee S.p.A. Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
D
Doxee S.p.A. This product
|
Good | Good | Excellent | Fair | Good | Fair | Good | Good | — | $Custom/user |
|
QU
Quadient
|
Good | Good | Excellent | Fair | Good | Fair | Good | Good | ★ None | $None/user |
|
OT
OpenText
|
Excellent | Fair | Excellent | Poor | Good | Fair | Fair | Good | ★ None | $None/user |
|
AE
Adobe Experience Cloud
|
Excellent | Good | Excellent | Fair | Excellent | Good | Good | Good | ★ None | $None/user |
A Virtual Delivery Center for Doxee S.p.A.
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers Doxee S.p.A.
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists