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Executive Resolutions Advocate
"Great Compliance Training with Simple Setup"
I enjoy using Delve for our company's security and SOC2 compliance training. It centralizes all compliance training and sends regular reminders for completion. The training experience is more enjoyable than others I've used. I like the video trainings because they include current information and best practices, and they're actually engaging to watch. A unique feature is the verification of security settings, which ensures I'm following security policies and protecting data. It helps me avoid guesswork by pointing me to the right settings based on my operating system, making it foolproof. Initial setup was easy, which is a big plus. However, someone could skip the training video entirely by just answering the quizzes. While quizzes show baseline knowledge, they might miss valuable information by bypassing the videos. Delve keeps all compliance training in one place, provides reminders, and makes training more enjoyable. It verifies security settings, ensuring compliance without guesswork.
"SOC 2 Simplified and Stress-Free"
What stood out most about Delve was how hands-on and approachable the team was throughout the whole SOC 2 process. They were incredibly responsive, clear in guidance, and genuinely supportive at every step, making a normally stressful and complex process feel manageable. We never felt left to figure things out alone; the team stayed engaged, answered questions quickly, and kept us moving forward with confidence. There wasn't much to dislike. If I had to pick one area for improvement, it would be setting clearer timelines and milestone expectations upfront. While the team was responsive and supportive, more structure around timing early on would make planning internal resources easier. Overall, it was a very positive experience. Delve takes the complexity and stress out of SOC 2 by providing clear structure and hands-on guidance, allowing us to move through compliance with confidence, stay focused on the business, and build trust with enterprise customers.
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Small-Business (50 or fewer emp.)
"Compliance Made Simple for Small Teams"
Many features are very convenient for a small team like ours. They helped me establish internal processes such as employee onboarding and offboarding, and I've used Delve to structure our workflows extensively. The tooling is user-friendly enough that processes never become overwhelming. Delve provides helpful step-by-step guides and numerous templates for compliance policies, governance processes, and other essentials. Tech integrations like Posthog and GCP worked seamlessly and were easy to understand. I also appreciated that Delve handles direct communication with auditors, reducing complexity for us. Their customer support is excellent, but they're all on West Coast time, which was tricky since we're in London. I use Delve to achieve certifications and set up compliance infrastructure easily with step-by-step guides and templates. It integrates well with our tools, simplifies compliance setup, and is convenient for our small team in establishing internal processes without being burdensome.
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Small-Business (50 or fewer emp.)
"Fantastic Partner for SOC 2 Compliance"
I truly appreciate Delve's team. From beginning to end, they were with us every step, making them an incredible, customer-focused, client-first team. They were highly responsive and friendly, answering questions via Slack or email within minutes. Delve made the intimidating SOC 2 Type 2 process as easy as possible, expediting sales for us since that certification is crucial in our industry. Their professional, step-by-step guidance made the process straightforward without overwhelming our team. We felt supported throughout, making it all very digestible. Initial setup was extremely easy and fast, not confusing at all. They ensured we felt confident, and we're glad we chose them over others. I'd highly recommend Delve for anyone needing SOC 2 Type 2 or any compliance certification. Their product is excellent and clean—some of the best money we've spent. The general market education on which SOC 2 certificate suits your business could be better, but Delve guided us on what made sense for us. They solved our SOC 2 Type II certification, making it easy and ensuring we're up to standard for partners.
"Simple Compliance with Quick Support"
I loved how Delve made obtaining SOC 2 Type 1 compliance incredibly fast and easy, taking only weeks. The step-by-step instructions were very clear, and whenever I needed more info, the team was super responsive, often replying within minutes. This responsiveness hastened the entire process, especially with tasks like AWS screenshots that I wasn't accustomed to. Initial setup was a breeze, with the attentive team setting us up quickly on our first call. Having a few screenshots alongside the instructions would have been beneficial, especially since platforms' UIs change frequently, making it unclear where to look. I sometimes had to paste screenshots into GPT to find the right sections. Delve sped up our SOC 2 compliance with straightforward steps and supportive assistance, even helping with specific tasks like gathering AWS screenshots.
"Top-Notch Support and User-Friendly Platform for Smooth Compliance"
The support team's responsiveness at every stage was outstanding. They answered questions quickly and clearly, being proactive rather than reactive, which made a complex compliance process feel manageable and well-coordinated. The platform is intuitive and keeps all stakeholders aligned during the audit. More flexibility in customizing certain controls or evidence requirements would enhance the platform further. Delve addresses the complexity and time-consuming nature of audit readiness, especially for SOC 2. Instead of dealing with scattered documents, vague requirements, and back-and-forth with auditors, Delve offers a structured framework with clear guidance and real-time support. This has greatly reduced internal time and resources for audit prep, kept our team focused on core business, and increased our confidence in meeting compliance requirements correctly and efficiently.
"Delve Accelerates SOC 2 with Clean Controls and Solid Evidence Workflows"
Delve de-risks SOC 2 quickly. It offers clean control mapping, sensible defaults, and robust evidence management. The auditor-ready structure, task tracking, and real-time gap visibility keep teams moving swiftly, allowing us to complete the process in under a month. We were very satisfied with Delve, including their support, guidance, and the software itself. Some controls seemed too advanced for our small pre-revenue startup, but Delve made it easy to pause them and justify why they weren't applicable yet. Delve solves compliance execution by breaking down vague requirements into concrete, auditable tasks with clear ownership and deadlines. For us, using it for SOC 2, the main benefits were speed and confidence. It enabled us to actually complete compliance work, allowing us to advance in discussions with our largest partners.
"Delve Turns Compliance and Audits into a Breeze for Startups"
Delve excels at making compliance and audits less intimidating. The platform is well-organized, user-friendly, and clearly designed with startups in mind. It simplifies complex requirements into manageable steps, which helped our team stay organized and confident during audits. There's a slight learning curve initially, especially understanding the layout and how different requirements connect, but once familiar, it's very straightforward and efficient. Delve addresses the challenge of navigating compliance without deep prior knowledge by centralizing policies, evidence, and audit tasks in one platform, converting a normally disjointed and stressful process into a clear, trackable workflow. This has saved us time, reduced uncertainty, and boosted our confidence that we're meeting standards properly as we scale.
"Delve Turned Our SOC 2 Compliance into a Smooth, Guided Experience"
Working with Delve for our SOC 2 Type I and Type II was fantastic. Their support team was outstanding—patient, quick to respond, and always ready to assist with any questions. The platform's structured and guided approach was a huge plus, making the entire process less daunting and straightforward to implement. They ensured we followed correct practices and helped resolve minor issues as they arose. Overall, a superb experience that I'd wholeheartedly recommend. There were few problems with Delve. A minor hiccup was occasional uncertainty about which forms were needed for the audit. However, their excellent support team always clarified things promptly, so it never hindered us. Delve simplifies SOC 2 compliance with a clear, structured workflow that saved time, cut down on confusion, and gave us confidence we were meeting Type I and Type II requirements correctly, backed by excellent support.
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Small-Business (50 or fewer emp.)
"Effortless Path to SOC 2 and HIPAA Certification"
Delve streamlined our journey to earn both SOC 2 and HIPAA certifications. The ability to integrate our specific tech stacks and run targeted assessments against them accelerated the onboarding phase, and the platform was intuitive throughout. The AI assistant tools are continually improving. Initially, I had to rely on their support team to troubleshoot some automated tests, but each update seems to bring enhancements. Delve provided clear direction for achieving both certifications, though completing all requirements and ensuring everything was in order still demanded time. Their tools kept the process efficient, but we had to stay diligent in following through.