D&B Hoovers

I like that D&B Hoovers provides comprehensive company data, which is quite valuable. It also maintains decent contacts, notably for the CC. The initial setup was super easy, and the customer integration team was really kind. The instructions sent to our Salesforce admin were straightforward, making the setup process smooth. The Salesforce integration did not work for us. That was difficult to set up, and that's because we have multiple account and contact record types within our company to separate the different organizations that are part of our Salesforce systems. And that was the part we were displeased with. Also, we found that it had limited contacts for the type of industry and the types of people we could target. Using D&B Hoovers, I could access comprehensive company data quickly online. It simplifies researching accounts and hierarchies, integrating with Salesforce for data viewing.

I find D&B Hoovers to be fairly cost-effective compared to some of its competitors. It's helpful for uncovering contact data for executives at different target companies. Sometimes, it reveals directors and c-suite personnel that aren't mentioned elsewhere and provides accurate email and direct contact numbers. I appreciate that if you search by the website domain rather than the company name, you can access ten times the number of contacts. The search filters are fairly robust and help narrow things down effectively. Additionally, initial setup was quite easy and took just a few minutes. I find it really unfortunate that there is no history or search function for contacts I've paid to reveal their information. It's also frustrating that the credits expire month by month, which ultimately made me cancel my membership. The lack of a catalog for all revealed contact data over the account's history is a major drawback for me. I also think credits should carry over and not expire so quickly. Additionally, contact data that is inaccurate should be credited back to the account. D&B Hoovers helps me uncover contact data for executives that I sometimes can't find elsewhere, including accurate emails and direct numbers. It's fairly cost-effective, with robust search filters that help narrow down contacts.

I believe that the number of features and ease of use are two of the better aspects of D&B Hoovers. Specifically, I like how I can search for companies and compile a ton of useful resources that I use to supplement my work. Being able to obtain a 360-degree understanding of a company's business using information from equity analysts, the SEC, earnings reports, news articles, as well as information regarding the business model, financials, competitors, and key products are incredibly helpful. The platform itself is easy to use, and I have had few issues. When I have had an issue, customer support has been very efficient in helping and communicated what I can do to troubleshoot. The main downsides of D&B Hoovers are the lack of information on private companies and the occasional infrequency of updating equity analyst reports on specific public companies. I work with many private-equity portfolio and privately-held companies, and I have found that D&B Hoovers is not the best in terms of the suite of information on these companies. However, with public companies, D&B Hoovers shines. Although with analyst reports, it sometimes takes months for new ones to be uploaded for user access. I have to provide information about my clients to potential executives who may want to join the firm (or be convinced to join). For this, I use the analyst reports, SWOT analysis, info on competitors, news, and financial statements section to gather information and share a clear and compelling narrative to potential prospects. Without D&B Hoovers, I would have a more limited ability to discuss great opportunities with individuals, and I would know less about my clients, which would hinder my work.

I like that the data in D&B Hoovers is accurate. When we used a list, there were very few email bounce backs, indicating data accuracy. I appreciate that it's robust, providing the data we need on our members. I really appreciate the diverse data points, which are super helpful for grant funding by showing how many of our members are from diverse ownership. The accurate data points are also very helpful for marketing, as they allow us to target based on personas, size, and revenue of an organization, facilitating better targeting of our marketing efforts. For new prospecting, having accurate data ensures we're not wasting time contacting people with wrong contact information. There is additional data that we would love to have, like EIN numbers on businesses. I also find it frustrating that I can't download certain data points like the year an organization was founded for a list. We need more exportable data. I'd also love to have additional diversity information, such as data on black-owned and veteran-owned businesses. There is no integration with our AMS system, so we have to do everything outside. I use D&B Hoovers to find small business leads and get accurate data for existing members, solving profile update issues and aiding in targeted marketing and grant applications with diversity data.

Two things I like about D&B Hoovers compared to other platforms. First, D&B is a comprehensive database of business entities. Second, the support service is great. If I run into any issues, I can submit a ticket for an investigation request, and they will reach out to me the next business day. They also keep me informed about progress. Most of the time, they can identify and resolve the issue quickly. They upgrade the platform several times a year. During these upgrades, the system performance becomes very slow. Sometimes Hoovers is unable to generate any output for several days. My team uses Hoovers to identify a vendor’s business type through its NAICS code. This task was extremely difficult before Hoovers. With Hoovers, completion time has been reduced significantly, and the results are more reliable.

Its reliable company data and easy-to-use interface. The depth and accuracy of firmographic and financial information. How quickly I can find and validate company insights. The strong search filters and detailed company profiles. It helps me save time when researching companies and prospects. Occasional data gaps or outdated information. The interface can feel a bit slow at times. Limited customization in reports and exports. Some advanced features are not very intuitive. Coverage can vary for smaller or international companies. It solves the problem of finding reliable company data, helping me make faster, better decisions. It centralizes company and firmographic data, saving me research time. It helps identify and qualify prospects more efficiently. It reduces manual research by providing verified business insights. It improves accuracy when analyzing companies and markets.

I really like that they have a large dataset. The customer support is terrible. There are bugs that can cause you to lose contacts you already paid for. Their billing date changes almost every month, so you're not really getting the full window to use your credits. With how the credits work, you're really only getting about 75 leads per month, not actually 150. You will spend hours on the line with them. It is giving me some leads, but it is more of a headache than it's worth.

I appreciate that D&B Hoovers provides current data and the system is quick and smooth to use. I can easily view the corporate family, which is clearly and visually presented. This helps me quickly understand company structures. Interaction with the D&B team is also excellent, as updates or new company records are handled rapidly. Currently, I have no complaints about D&B Hoovers. The service meets my needs well and functions as expected. Overall, I am very satisfied with the platform and the support. D&B Hoovers helps verify whether a customer actually exists and if the information they provide during registration is correct. It allows me to confirm that the Tax ID belongs to the right company and to check the legal address. I can also see relationships between companies if they exist. This reduces risk and ensures our data is accurate.

It brings together company hierarchy, location address, and industry in a single view. This helps me a lot at work because other platforms don't consolidate this information, and I can't use them effectively (trust me, I've tried). I love the Expand all button in the corporate hierarchy and the filter options during search. I don't have any major issues with D&B. The only thing I can think of is that sometimes the industry categories don't match our company's system, making it a bit tricky to determine the actual industry. For my job, I often need detailed information about companies I'm not familiar with. Sometimes I can Google them, but not always. D&B helps me a lot by providing all the relevant information I need in one place. Using it saves me a significant amount of time.

I used D&B Hoovers to get a D-U-N-S number for the startup I work for, CargoX, for global registration. The process was surprisingly fast, unlike other registrations that often take a long time. Whenever I had questions, customer support was quick to respond and truly helpful, making the entire experience easier than expected. One downside is the pricing—it's a bit steep, especially for a startup where every expense is carefully considered. Still, the value from the fast registration and solid support outweighs the cost, but it's good to know it's not the cheapest option. D&B Hoovers solved a specific issue for us with Google Play and the App Store, both of which require a verified D-U-N-S number to create a business developer account before publishing an app. Getting that number quickly meant we didn't face delays or blocks in launching our mobile app on either platform. It turned a potentially frustrating bottleneck into a quick, straightforward step.