S
Small-Business (50 or fewer emp.)
"Comprehensive Registration and Planning with Detailed Reports"
Cvent makes registration, sourcing, and planning seamless from beginning to end. It holds all necessary information and creates a smooth flow. The reporting features allow you to view your business from a high level down to minute details, enabling better negotiations with hotels, venues, and partners. The partnership with your Cvent representative is extremely valuable; they're always available to help. The reporting tool could use some tweaks to get what you need faster. Keeping end-to-end event details in one place ensures a seamless process for our employees, allowing them to keep information in the same spot and establish a consistent process.
M
Mid-Market (51-1000 emp.)
"Excellent Customer Service and Innovation for New Users"
As a new Cvent user, I'm already very impressed! Their customer service is outstanding—I've never felt like a bother despite asking many questions while learning. Everyone is friendly and eager to help. Cvent as a company is clearly dedicated to innovation and staying current with tech advances. The platform is very robust, which is advantageous, but it can be easy to get lost in the system or distracted by bells and whistles when trying to do something basic. Our previous system lacked an integrated seating/diagramming module, so we're excited to implement that with Cvent. It will save us so much time and headache!
"User-Friendly Platform with Continuous Improvements"
The platform is very user-friendly and easy to navigate. Training is straightforward, and you can quickly get up and running. Cvent constantly updates based on customer feedback, making the product better and better. One thing I'd improve is having to go to the admin page for an event instead of making changes directly on the event page. It would be best if everything were centralized for editing. The platform allows seamless event edits that reflect quickly on the event webpage, so we don't need web developers or HTML. This saves us time and resources, enabling on-the-fly changes and training others on the team.
M
Mid-Market (51-1000 emp.)
"Streamlined Event Management Saves Time Across Teams"
Cvent has streamlined our entire event process, making it efficient and improving our company's ability to create and manage events. Every department that holds conferences reports significant time savings when using Cvent, which frees people up to be more productive in other areas. I don't dislike anything about it, though it does take time to learn the system properly. There are many features and functions to master, so it can take a while to use it confidently. Before Cvent, we had no unified solution—each conference was a fresh start. Now we can leverage each other's data, which has streamlined the process and ensured consistency across events.
M
Mid-Market (51-1000 emp.)
"All-in-One Event Planning That's Intuitive and Efficient"
The best part of Cvent is having the entire event planning process in one spot. From sourcing venues and managing registrations to building websites, sending communications, and tracking attendee data, it streamlines every step and saves a ton of time. The platform is intuitive and scalable, making it easy to stay organized whether for a small meeting or a large event. I also love the AI-powered features that speed up tasks like website creation and content generation, letting me focus more on attendee experience rather than admin work. Honestly, I like everything—I just wish I knew all the things Cvent can do! Cvent helps solve the challenge of managing multiple aspects of event planning across different tools by centralizing everything. It simplifies venue sourcing, registration management, attendee communications, website creation, reporting, and on-site check-in, making the planning process much more efficient. This has saved me time, reduced manual work, kept me organized, and improved experiences for attendees and stakeholders. Having real-time reporting and data in one place also helps track event performance and make informed decisions throughout planning.
S
Strategic Events Coordinator
"Automation and Insights Revolutionized Our Daily Tasks"
Cvent has automated all the multiple manual processes my job involved, bringing them together in one straightforward platform. Instead of jumping between Microsoft Forms, Excel sheets, and emails, I can now access all necessary information—plus extra data and insights I never had before—in a single spot. There's really nothing specific I dislike. I'm not familiar with coding or web design, so creating automated emails that pull in data tags can be confusing, but I know it will get easier with practice. We fully implemented Cvent about two months ago, and we've had an amazing team guiding us whenever we have questions. Cvent solves the problem of five-plus time-consuming manual tasks by automating them in one place. With Microsoft Forms, Excel, Power Automate, and emails, manual work was eating up my day. Now, those same tasks take only a quarter of the time.
S
Small-Business (50 or fewer emp.)
"Hassle-Free Registration and Check-In Experience"
What I appreciate most about Cvent is how it simplifies registration and on-site arrival. It eliminates long queues with efficient badge printing and easy name corrections at events. All data flows directly into our CRM, saving immense time and reducing manual effort. Having everything under one roof is fantastic—I barely have to do anything because Cvent handles the backend. The platform keeps evolving with great new features; the Cvent IQ chatbot is a nice addition for support. Every feature saves us time, allowing my team to concentrate on customers and our mission. Initial setup was a breeze since our account management team took care of everything. I'd rate it 10/10 and recommend it to anyone. The only drawback is nothing—I genuinely have no complaints.
"Robust Website Builder with a Steep Learning Curve"
Cvent's ability to design and build websites is its standout feature. It helps me engage effectively with clients; once they grasp the platform, I can elevate their website and app experiences for attendees. Getting started was straightforward, and after training, I could construct websites efficiently. Overall, I'd highly recommend it as a tool for client engagement. However, navigating between different sections to find what I need can be confusing, and locating components within the app designer is sometimes challenging. With training, I've learned where things reside. I use Cvent to create registration sites and attendee hub apps, which simplifies website design and boosts client engagement.
S
Small-Business (50 or fewer emp.)
"Transformed On-Site Engagement and Extended Attendee Experiences"
Cvent has drastically cut down our printing needs for in-person events and reshaped how we engage attendees on-site. Before, we lacked a proper engagement platform; now, the attendee experience goes beyond the event itself, fostering better connections and repeat attendance. The interface is user-friendly, and while I'm a daily power user, I find the learning curve for implementation quite low. We recently created an API to link it with our CRM and love the automation (aside from our own stubbornness in not using Cvent Registration). What I wish existed is a separate portal for sponsors versus the exhibitor management tool. For us, these are distinct groups with minimal overlap, yet they're grouped together. It's a minor complaint, but it would truly benefit our pipeline and the Attendee Hub during events. Previously, everything was manual and scattered across documents. Now we have a single source of truth for most event data.
C
Conference, App Design & Marketing Specialist
"Centralized Event Management with Seamless Integration"
Cvent's platform truly shines in how it consolidates all event materials and data into one central location, making it easy for both our stakeholders and internal planners to locate information quickly. I appreciate being able to design events ranging from simple to complex from start to finish, with features like email invitations, confirmations, and daily updates all available within the same system. The seamless integration saves time by enabling multiple teams to access shared data effortlessly. One downside is that with any large platform, adapting new features to work everywhere can be challenging. As power users, we do our best to work around limitations as we discover them. For instance, certain widget capabilities can't be toggled, and color changes sometimes don't apply consistently across all event areas. I recommend scheduling a trial demo with their team—they're very responsive and confident in their product.