CrowdComms

I really like how user-friendly CrowdComms is. It makes changes quick and easy, which is very helpful. The printers are fast too—no queues, ensuring a smooth delegate experience. I also appreciate how helpful the entire team is—they're just a call away whenever we have issues. Setting up CrowdComms was simple, and the team was extremely supportive and always available for questions. I think it would be great if they developed a personalized reporting feature, allowing customization of check-in data with special fields and setting reporting time windows. Also, the lack of an activity locking feature means I sometimes have to manually update over 200 sign-ups, which is a bit tedious. CrowdComms offers an all-in-one user-friendly platform with eco-friendly badge options for events, making changes quick and accessible, ensuring a great delegate experience with fast printing and helpful support.

I can't really comment until we use it live. Right now, making any changes seems to take a long time. Every request we make feels like we have to chase them for updates or modifications. It's hard to get time to ensure everything is in order and running smoothly. I think there's a lot of responsibility on the client to provide information, which is fine, but when things aren't updated promptly or you can't easily reach people, it's challenging and could definitely improve. We're still working on getting this right. There's a lot of feedback; some is acted upon immediately, but some isn't. There aren't clear SLAs for when tasks should be completed. CrowdComms helps us communicate with the public and key stakeholders.

I value that CrowdComms is user-friendly, making it easier to navigate and utilize. The support team is excellent and very responsive, which is invaluable when I run into problems I can't solve myself. It's reassuring to know I can get timely solutions from the team. Additionally, initial setup is easy because we provide the event brief, and they build it quickly for us to get started. Sometimes, though, I feel some formatting options seem a bit 'basic.' It might be user error, but there are times I can't format pages/text the way I'd like. On company pages, I attempted to place two images side by side or add tables/text boxes, and it didn't work. Also, when building a homepage module, centering text didn't work. I use CrowdComms for events since it manages delegate registration, hosts live websites, and provides interactive apps.

Since 2022, we've used CrowdComms for multiple leadership events, and throughout that time we've seen the platform evolve with a steady stream of new features that improve both attendee and delivery team experiences. The app is intuitive for users while offering the flexibility needed to customize branding, content, and engagement tools for different audiences and formats. Features like live polling, Q&A, push notifications, and agenda management drive meaningful participation. A standout is the support team—extremely knowledgeable and solution-oriented. CrowdComms is a dependable, well-designed event app platform. While the user experience is clear and thoughtfully designed, some advanced customizations still require support team assistance rather than being fully self-service. Additionally, support is only available during UK business hours. While the quality is excellent, this can be tricky for global events across different time zones. It's perfect for supporting a leadership event with a mix of information and entertainment on a mobile app—everything you need in your pocket.

I really appreciate how accommodating the CrowdComms team is—nothing is too much to ask. The platform comes with all the necessary guidance, and I always know I can contact someone, especially Chris, who has been pivotal in supporting our projects over the years! Initial setup is straightforward, and the live chat feature is fantastic because it ensures someone from CrowdComms is always available to address issues, whether it's a design tweak or a functionality problem. There are a few limitations within the app, often tied to our event or design requirements. For example, adding images to polls or surveys is problematic, and certain branding opportunities are limited. But the team always helps with custom design and coding, so these issues are always resolved. n/a

This is a highly customizable product, especially the app. I love using rich HTML and CSS to tweak and enhance what we offer to clients on a proven platform. Streaming and integrations are also superb, leveraging the latest tech to ensure solid performance during broadcasts. Sometimes, though, for smaller meetings, we just need a stripped-down version, like only an event website, and paying a license fee for registration and website when we only require the website feels like a stretch. It's a highly customizable event platform that works for single or multiple uses. The customization options and the depth of branding and content delivery for conferences and events are impressive. I find it very user-friendly, and exploiting its customization capabilities is a huge plus!

We utilize CrowdComms for webinars, and it delivers a truly seamless and professional experience for both hosts and attendees. The platform is dependable, user-friendly, and perfect for executing polished virtual events without any hassle. Technical support is another strong point. The team is responsive, knowledgeable, and reassuring, which matters when you're running live sessions that need everything to work flawlessly. I also value the flexibility, from registration and branding to audience engagement tools. It creates a more integrated experience for attendees while giving organizers confidence behind the scenes. In summary, CrowdComms is an excellent partner. It simplifies webinar management and ensures a high-quality experience from start to finish. I have no complaints about CrowdComms. It makes delivering professional webinars much easier without relying on multiple platforms or stressing about technical details on the day. It provides a reliable solution for registration, branding, live streaming, audience interaction, and post-event follow-up. This makes our process more streamlined and offers attendees a smoother experience. The principal benefit is peace of mind. We can trust that the webinar will go off without a hitch, with expert technical support available when needed. This lets us focus on content, speakers, and engagement rather than logistics. It also helps us deliver a polished, branded experience, which is crucial when engaging with clients, prospects, and industry audiences.

The standout aspect of CrowdComms is their team. They're always responsive, proactive, and helpful throughout the entire journey—from booking to setup to on-site delivery. Onboarding is smooth, and having reliable support during live events instills real confidence, especially when coordinating complex international gatherings. UI/UX-wise, the platform is intuitive and easy for both organizers and attendees. The backend offers flexibility without overwhelming complexity, making setup efficient even for large or multi-session events. The attendee-facing experience is polished and professional, working well across in-person, hybrid, and virtual settings. Integrations and adaptability are major advantages. The platform adjusts well to various event needs, allowing us to customize the experience based on whether the event is fully in-person, hybrid, or virtual. We can configure features for different registration flows, engagement tools, and branding requirements. Performance-wise, CrowdComms has been consistently reliable on-site, which is crucial for live event delivery. The app and platform work seamlessly under pressure, reducing stress for our team and creating a smooth experience for attendees. From a cost-benefit perspective, the investment is justified because it saves significant operational time, minimizes manual tasks, and produces a refined, professional event experience that clients notice and value. We've been using CrowdComms for three years, and one of their biggest strengths is continuous development. They regularly roll out new features and improvements, showing active innovation and responsiveness to industry trends rather than resting on their laurels. Honestly, there's very little to criticize. Over our three years, it has consistently met our needs and kept improving with new features and updates. There have been a few niche functionalities we wished for, like visa letter generation in the registration flow, but these are specific to our international events and don't affect typical users. In those instances, we handled them externally without significant disruption. Overall, the platform is reliable, flexible, and ever-evolving, and even when we spot very specific gaps, the team is open to feedback and clearly committed to ongoing improvement. We've had a very positive experience and genuinely enjoy working with both the platform and the CrowdComms team. CrowdComms solves a major challenge for us by consolidating multiple event functions into one dependable, flexible platform instead of juggling various disconnected tools and manual tasks. It centralizes attendee communication, agenda management, engagement features, and on-site delivery, making complex international events far more efficient. It also enhances the attendee experience with a professional, easy-to-use interface that allows participants to access schedules, updates, session info, and engagement tools in real time. This leads to smoother event delivery and fewer on-site support issues. A significant benefit is the confidence it gives our team. Knowing the platform performs reliably during live events, combined with responsive support, allows us to focus on delivering a high-quality event rather than troubleshooting tech.

As someone who plans events, I loved adding travel info, FAQs, and venue maps right into the agenda. This cut down on repetitive questions at the event, and it gave attendees peace of mind so they could concentrate on being there. I also valued the team's hands-on support and the flexibility to tailor the platform extensively. Both the backend and user experience were easy to navigate. With Victoria, our account manager, setting up CrowdComms was straightforward. It would be great if registration could sync with hotel systems like CVENT or Passkey, so room updates would reflect automatically in the app. Instead, I had to manually update whenever there were rooming changes, which was time-consuming. Also, we need a more streamlined way for our travel partners to access and manage flight details without being bogged down by other info. One feature from previous event apps that would be fantastic in CrowdComms is a live AI chatbot that can instantly answer questions based on all the event data it's fed. I rely on CrowdComms to simplify registration and management, cutting down on tedious email blasts and enabling real-time badge corrections. It helps attendees navigate easily, see the agenda ahead, and has FAQs and maps consolidated, reducing on-site questions.

The CrowdComms support crew is exceptional. We debuted their app at our annual conference last year, which drew roughly 700 attendees and 55 exhibitors. Configuring the app was a breeze, and despite their offer to assist, we barely needed any help getting it running. Attendees found it equally straightforward, and exhibitors were very complimentary, particularly about the lead-generation tool. We opted for CrowdComms since we already relied on their badge-printing kiosks, and it proved to be a wise choice: the integration was seamless, and we registered all 700 participants in just over an hour. Overall, the pricing is very reasonable for what you get. The only downside is juggling two separate apps—one for the conference and attendees, and another for exhibitors to capture leads. Both come from CrowdComms. It's not perfect, but we give exhibitors detailed instructions and it's functioning well. We're repeating the same arrangement this year. We run five concurrent sessions, and the app lets attendees reserve their preferred sessions, alerting them when rooms are full—this helps us manage capacity effectively. Having one provider for both kiosks and app certainly simplifies things, plus we get on-site support. Any issues that crop up are resolved promptly. The data analytics are excellent, and exhibitors can access their leads directly from the lead app, which is fantastic. It's a truly dependable app for large events.