Creabl is a comprehensive user behavior analytics and conversion rate optimization platform. It enables businesses to see exactly what visitors do on their website through session recordings, understand which elements users interact with via heatmaps, and build funnels to identify drop-off points. Creabl also offers user segmentation to create targeted cohorts, retention analysis to understand user return patterns, and email triggers to engage visitors based on their actions. The platform includes a help center solution and pop-up builder, all within a single subscription. Creabl aims to replace multiple tools with one integrated solution, simplifying product analytics, sales, and customer success.
Challenges It Solves
Fragmented tools for analytics, sales, and customer success
High costs from multiple subscriptions
Steep learning curves for different tools
Difficulty understanding user behavior and optimizing conversions
Use Cases
Conversion Rate Optimization
Use session recordings and heatmaps to identify UX issues and optimize funnels to increase conversions.
User Behavior Analysis
Track every user interaction through session replay and understand which elements drive engagement.
Customer Retention Improvement
Analyze retention data and segment users to identify at-risk groups and improve retention strategies.
Pricing
Pro
For small growing websites with limited number of users.
$36/user
billed monthly ·
2000 users
10,000 sessions/month
3 retention reports
3 funnels
10 heatmaps
Session sharing
3 months data storage
Smart email campaigns
Pop-up builder
Help center library
Most Popular
Business
For stable businesses with plenty of users and good retention.
$60/user
billed monthly ·
5000 users
25,000 sessions/month
10 retention reports
10 funnels
100 heatmaps
Session sharing
3 months data storage
Smart email campaigns
Pop-up builder
Help center library
Premium
For stable businesses with plenty of users and good retention.
$92/user
billed monthly ·
10000 users
50,000 sessions/month
Unlimited retention reports
Unlimited funnels
1000 heatmaps
Session sharing
3 months data storage
Smart email campaigns
Pop-up builder
Help center library
30-day free trial available — No credit card required. Full access to all features.
Key Features
Session Recording
Replay full visitor experiences to see exactly what users do on your website.
Heatmaps
Identify which elements users pay attention to and which ones don’t work.
Funnels
Visualize visitor steps and optimize funnels to improve conversion.
User Segmentation
Segment visitors to discover new customer profiles and build better strategies.
Retention Analysis
Understand how often users return and slice retention data by user groups.
Email Triggers
Create targeted trigger email campaigns based on user actions.
What Reviewers Say
What works well
All-in-one platform combining session recordings, heatmaps, funnels, and email triggers.
Single subscription reduces costs compared to using multiple tools.
Common concerns
Limited user and session capacity on lower tiers may require upgrades.
Data storage only for 3 months, which may be insufficient for long-term analysis.
Reviews
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No reviews yet for Creabl
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Enterprise Readiness
Identity & Access
SSO✗ Not supported
RBAC✗
Audit Logs✗
Data Security
At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed
SLA & Availability
Uptime SLA99.9%
RPO—
RTO—
Pen test—
Compliance & Portability
Data residency—
Data export
Right to erasure✗
Integrations
WP
WordPress
Integrate Creabl with WordPress to track user behavior via session recordings, heatmaps, and funnels.
Native< 1 hour
SH
Shopify
Install Creabl on Shopify to analyze user interactions and optimize sales funnels.
Native< 1 hour
WI
Wix
Add Creabl to Wix sites for session recording and heatmap analysis.
Native< 1 hour
PS
PrestaShop
Integrate Creabl with PrestaShop for ecommerce user analytics.
Native< 1 hour
JM
Joomla
Creabl integration for Joomla websites to track visitor behavior.
Native< 1 hour
WB
Weebly
Use Creabl on Weebly to monitor user sessions and improve conversions.
Native< 1 hour
DR
Drupal
Creabl plugin for Drupal to enable session recording and analytics.
Native< 1 hour
SQ
Squarespace
Install Creabl on Squarespace to capture user interactions and heatmaps.
Native< 1 hour
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
None DPA available
Sub-processors
Not disclosed
Right to Erasure
✗ Not supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy Creabl in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
1-2 weeks
Time to value
Prerequisites
Active Creabl account
Access to website's code or CMS admin panel
Admin permissions to install tracking code
Configuration Options
Select integration type (WordPress, Shopify, etc.)
Configure session recording settings
Set up event tracking and funnels
How Creabl Compares
Product
AI & Analytics
Ease of Use
Enterprise Features
Pricing
Integrations
Mobile Experience
Quick Setup
Customer Support
Rating
Price/mo
C
Creabl This product
Good
Good
Fair
Good
Fair
Fair
Good
Fair
—
$36/user
HJ
Hotjar
Excellent
Excellent
Good
Good
Good
Good
Excellent
Good
★ None
$None/user
FS
FullStory
Excellent
Good
Excellent
Fair
Good
Good
Good
Good
★ None
$None/user
MF
Mouseflow
Good
Good
Fair
Good
Fair
Fair
Good
Fair
★ None
$None/user
Virtual Delivery Center · A new delivery category
A Virtual Delivery Center for
Creabl
Pre-vetted experts and AI agents in the loop, assembled as a delivery
pod. Pay in Delivery Units — universal pricing across roles,
seniority, and tech stacks. No hiring, no contracting, no procurement
cycle.
Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
Refundable on unused Delivery Units, anytime — no questions asked
Re-delivery guarantee on acceptance miss
Pre-flight delivery sizing — you see the plan before you commit
Creabl is a marketing analytics platform that offers session recordings, heatmaps, funnels, retention analysis, user segmentation, and outbound marketing tools like email triggers and pop-ups. It aims to replace multiple tools with one subscription.
How do I install Creabl on my website?
Creabl provides installation guides for several CMS including WordPress, Shopify, Wix, PrestaShop, Joomla, Weebly, Drupal, and Squarespace. You can add Creabl tracking code via a plugin or directly into the site's code. Detailed steps are available in the Creabl Academy.
Does Creabl offer a free trial?
Yes, Creabl offers a 30-day free trial on all plans.
What integrations does Creabl support?
Creabl has native integrations with WordPress, Shopify, Wix, PrestaShop, Joomla, Weebly, Drupal, and Squarespace. It also provides a REST API and webhooks for custom integrations.
Can Creabl be used for enterprise?
Creabl offers three plans: Pro, Business, and Premium. The Premium plan includes up to 10,000 users and 50,000 sessions per month, with unlimited retention reports and funnels. Enterprise features like SSO and RBAC are not explicitly mentioned.
How does Creabl compare to Hotjar?
Both offer session recordings, heatmaps, and analytics. Creabl also includes email triggers and pop-ups, while Hotjar has more advanced AI analytics and a larger integration ecosystem. Pricing and features vary by plan.