Civis · 0 reviews

Civis

Transform customer data into actionable intelligence with unified CDPs and advanced data science.

Data Science and Machine Learning Platforms

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About Civis

Civis Customer Science is a unified platform that integrates Customer Data Platform (CDP), Data Management Platform (DMP), and identity graph capabilities to deliver enterprise-grade customer intelligence. The platform enables organizations to consolidate fragmented customer data sources, resolve customer identities across touchpoints, and apply advanced data science techniques to uncover actionable insights at scale. Civis empowers marketing, analytics, and data teams to create sophisticated customer segments, predict behaviors, and deliver personalized experiences. Through AiDOOS marketplace integration, enterprises gain streamlined deployment governance, accelerated implementation timelines, specialized data science consulting, and optimized scalability across multi-cloud environments. The platform supports complex data pipelines, real-time activation, and compliance-ready operations for regulated industries.

Challenges It Solves

Fragmented customer data scattered across multiple systems and channels creates incomplete customer views
Difficulty identifying and resolving customer identities across offline and online touchpoints
Lack of actionable insights from raw data without advanced analytics capabilities
Slow time-to-insight preventing rapid campaign activation and personalization
Data governance and compliance challenges in regulated industries

Improved customer segmentation accuracy and targeting precision

Faster time-to-insight from data collection to actionable recommendations

Enhanced customer lifetime value through predictive analytics

Use Cases

Personalized Marketing Campaigns

Create dynamically segmented audiences based on predictive customer behavior models and activate them across email, web, and mobile channels for increased relevance and conversion.

68% Lift in campaign conversion rates through micro-segmentation

Customer Churn Prevention

Identify at-risk customers using predictive analytics and behavioral signals, then deploy targeted retention campaigns before attrition occurs.

52% Reduction in customer churn through early intervention

Cross-channel Attribution & Analytics

Understand customer journeys across all touchpoints with unified identity resolution, enabling accurate multi-touch attribution and channel optimization.

45% Clearer attribution insights improving marketing ROI

Financial Services Risk Management

Leverage customer data and predictive modeling to assess fraud risk, ensure compliance, and enhance customer due diligence processes.

38% Enhanced fraud detection and compliance operations

Retail Customer Lifetime Value Optimization

Segment customers by predicted lifetime value and purchase propensity, enabling tailored product recommendations and loyalty program strategies.

61% Increased customer lifetime value and repeat purchases

Pricing

Pricing available on request

Civis pricing is customized based on your team size, integrations, and requirements. AiDOOS will get you a scoped proposal — for free.

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Key Features

Unified Customer Data Platform

Consolidate data from all sources into single customer view

360-degree customer profiles enabling targeted marketing

Advanced Identity Resolution

Resolve customer identities across online and offline channels

Accurate cross-channel customer journey mapping and attribution

Integrated Data Management

Combine CDP and DMP capabilities with identity intelligence

Unified segmentation and audience activation at enterprise scale

Data Science & Predictive Analytics

Apply machine learning models to customer data

Predictive scoring and behavioral modeling for proactive engagement

Real-time Activation

Deliver insights and segments to marketing channels instantly

Reduced campaign latency and improved conversion rates

Governance & Compliance Framework

Ensure data handling meets regulatory requirements

SOC2 and ISO 27001 compliance with audit trails

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Enterprise Readiness

SOC2 Type II Certification

ISO 27001 Compliance

Role-Based Access Control

Data Encryption

Audit Trail & Logging

Integrations

7 total apps

Sync unified customer profiles and segments to Salesforce CRM for sales team activation and customer account management

Integrate with Adobe Analytics and Campaign for coordinated customer journey mapping and marketing automation

Connect customer segments and predictive scores to Marketo for lead scoring and nurture campaign orchestration

Combine Civis customer data with web behavior from Google Analytics for unified digital journey analysis

Leverage Segment for data collection and routing to Civis for centralized customer data management

Store and process large-scale customer datasets in Snowflake with Civis providing analytics and activation layer

Deploy Civis on cloud infrastructure with native integrations for scalable data processing and model training

AiDOOS Managed Deployment

Deploy Civis in

AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.

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Deployments

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Adoption rate

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Post-deploy sat.

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Time to value

Prerequisites

Configuration Options

Virtual Delivery Center · A new delivery category

A Virtual Delivery Center for Civis

Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.

Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
Refundable on unused Delivery Units, anytime — no questions asked
Re-delivery guarantee on acceptance miss
Pre-flight delivery sizing — you see the plan before you commit

Get a delivery plan for Civis What’s a Virtual Delivery Center?

How a Virtual Delivery Center delivers Civis

Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

Discover

Requirements & assessment

Integrate

Setup & data migration

Validate

Testing & security audit

Rollout

Deployment & training

Optimize

Performance tuning

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Frequently Asked Questions

How does Civis differ from standalone CDPs or DMPs?

Civis uniquely integrates CDP, DMP, and identity graph capabilities into a single unified platform, complemented by advanced data science and predictive analytics. This integrated approach eliminates data silos and reduces implementation complexity compared to managing separate tools.

What data sources can Civis integrate with?

Civis integrates with CRMs (Salesforce), marketing automation platforms (Marketo), analytics tools (Google Analytics), data warehouses (Snowflake), and custom APIs. AiDOOS marketplace specialists can design custom integration solutions for unique data architectures.

How long does implementation typically take?

Implementation timelines vary based on data complexity and organizational readiness, typically ranging from 3-6 months for enterprise deployments. AiDOOS provides accelerated implementation services with dedicated data engineers and architects.

Is Civis compliant with data privacy regulations?

Yes, Civis maintains SOC2 Type II and ISO 27001 certifications and is designed to support GDPR, CCPA, and other privacy regulations. The platform includes data governance frameworks and audit trails for regulatory compliance.

Can Civis handle real-time customer activation?

Yes, Civis supports real-time segment creation and audience activation to marketing channels, enabling immediate campaign response to customer behaviors and events.

How does AiDOOS support Civis deployment?

AiDOOS marketplace offers managed services including deployment governance, data strategy consulting, advanced analytics implementation, and ongoing optimization to maximize ROI from your Civis investment.