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BlackBerry AtHoc
Real-time crisis communication platform for instant emergency response across all channels
About BlackBerry AtHoc
BlackBerry AtHoc is an enterprise-grade crisis communication platform designed to manage emergency response and critical notifications across organizations. The platform enables rapid dissemination of real-time alerts through multiple channels—SMS, email, voice calls, push notifications, desktop alerts, and social media—ensuring message delivery to all stakeholders within seconds. AtHoc's intelligent routing capabilities automatically escalate notifications based on response patterns, while its centralized dashboard provides real-time visibility into message delivery, recipient acknowledgment, and incident status. Used extensively by government agencies, healthcare systems, corporations, and critical infrastructure operators, AtHoc streamlines emergency response coordination, reduces decision-making time, and ensures business continuity during crises. AiDOOS enhances AtHoc deployments through managed professional services, ensuring seamless integration with existing security infrastructure, optimized configuration for organizational workflows, and ongoing governance support for compliance requirements and scalability needs.
Challenges It Solves
- Delayed emergency notifications causing slow incident response and increased organizational risk
- Siloed communication channels preventing unified message delivery to dispersed teams
- Lack of delivery confirmation and recipient acknowledgment during critical situations
- Difficulty coordinating response efforts across multiple departments and locations during crises
- Compliance gaps in emergency communication documentation and audit trails
Use Cases
Hospital Emergency Response
Healthcare institutions use AtHoc to instantly notify staff during medical emergencies, natural disasters, or security threats. Doctors, nurses, and administrative staff receive coordinated instructions via preferred channels, improving patient safety and operational response.
Government Crisis Management
Federal and local agencies deploy AtHoc to manage public emergencies, severe weather events, and security incidents. Officials coordinate inter-agency response, track resource deployment, and communicate with emergency personnel across distributed command centers.
Corporate Business Continuity
Large enterprises use AtHoc to manage facility disruptions, cybersecurity incidents, and operational crises. Executives, managers, and employees receive coordinated communications to maintain continuity and minimize business impact during emergencies.
Critical Infrastructure Protection
Utilities, transportation, and telecommunications operators rely on AtHoc for coordinating rapid response to infrastructure failures, security threats, and natural disasters. Multi-site teams receive synchronized alerts ensuring coordinated protective actions.
Pricing
Pricing available on request
BlackBerry AtHoc pricing is customized based on your team size, integrations, and requirements. AiDOOS will get you a scoped proposal — for free.
Key Features
Simultaneous message delivery across SMS, email, voice, and social media
Reach 100% of stakeholders in under 60 secondsRecipient responses and acknowledgment collection in real-time
Confirm message receipt from 95%+ of recipients instantlyAutomatic priority routing based on response patterns and criticality
Reduce incident response time by up to 75%Centralized command center for monitoring and coordinating crisis response
Unified visibility into all active incidents and communicationsPrecision notification delivery based on roles, locations, departments, and custom criteria
Ensure right message reaches right people immediatelyComplete audit logs and regulatory compliance documentation automatically generated
Meet HIPAA, SOC 2, and FedRAMP requirements effortlesslyReviews
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Enterprise Readiness
Integrations
7 total appsUnified notifications integrated into Teams channels for centralized team communication during incidents
Real-time alert routing to Slack channels enabling team coordination within existing workflow
Automated incident creation and notification triggered from ServiceNow tickets
Seamless integration enabling automatic conference bridge creation for crisis coordination meetings
Event data ingestion from Splunk to trigger automated alert workflows based on security events
On-call escalation integration ensuring correct incident commanders receive notifications
Customer notification capabilities integrated with Salesforce for coordinated customer communications
AiDOOS Managed Deployment
Deploy BlackBerry AtHoc in
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
Configuration Options
A Virtual Delivery Center for BlackBerry AtHoc
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers BlackBerry AtHoc
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists