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Bikky
Bikky is a customer data platform built for restaurants. Helping teams make better decisions.
About Bikky
Bikky is the first Customer Data Platform (CDP) built exclusively for large, multi-unit restaurant brands. It integrates with point-of-sale systems, online ordering providers, payment processors, and other in-store and off-premise channels to create a single source of truth for guest data. Bikky provides powerful analytics and marketing automation tools, including guest profiles, lifecycle tracking, menu analysis, and personalized messaging across 80 restaurant-specific criteria. The platform helps marketing, culinary, and finance teams answer key questions about guest behavior, such as frequency, loyalty, and menu item performance. Bikky also offers features like AI Data Assistant, demographics, and integrations with major platforms for payments, loyalty, and marketing. With a focus on security and compliance, Bikky is SOC 2 certified and encrypts customer data. AiDOOS enhances deployment and adoption by providing expert guidance, seamless integration support, and ongoing optimization to ensure restaurants maximize the value of their customer data.
Challenges It Solves
- Restaurants lack unified guest data across multiple ordering channels and touchpoints.
- Marketing teams cannot prove ROI of campaigns without tying them to guest behavior.
- Operational decisions are made without data-driven insights on menu performance and guest frequency.
- Franchisees need clear benchmarks and actionable data to improve performance.
Screenshots
Use Cases
Menu Innovation
Analyze LTO performance, cannibalization, and guest adoption to inform menu changes.
Marketing ROI
Measure the direct impact of email campaigns on guest visits and revenue.
Franchisee Performance
Provide store-level benchmarks and actionable insights to improve operations.
Guest Retention
Identify and re-engage lapsed guests with targeted campaigns.
Pricing
Custom pricing — built for your team
Bikky pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Key Features
Unified, deduplicated guest data in one place.
Track acquisition, frequency, and churn.
Easily answer questions about LTOs, attachment, and cannibalization.
Personalize messaging across channels with 80 restaurant-specific criteria.
Ask questions in natural language to get instant insights.
Connect with POS, ordering, payments, loyalty, and marketing tools.
What Reviewers Say
What works well
- Built specifically for multi-unit restaurant brands, offering industry-specific analytics.
- Fast integration and onboarding, typically 2-4 weeks.
- Includes marketing automation with restaurant-specific criteria.
Common concerns
- Limited to restaurant industry, not suitable for other verticals.
- Cannot track 100% of guests, especially cash transactions.
Reviews
No reviews yet for Bikky
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Reviewer Demographics
Top Industries
Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
Clover
Integrates with Clover POS systems to collect and unify customer check-level data.
Olo
Integrates with Olo for digital ordering data to capture guest transactions.
FreedomPay
Direct integration with FreedomPay payment processor to track guest behavior via tokenized card data.
Punchh
Integrates with Punchh loyalty platform to pull and push loyalty data, measure ROI, and run campaigns.
Braze
Integration with Braze for targeted multi-channel marketing campaigns based on guest data.
OpenTable
Syncs reservation data from OpenTable to track guest visit history and frequency.
Snowflake
Data share integration with Snowflake for direct data access.
Klaviyo
Integration with Klaviyo for email marketing automation.
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
None DPA available
Sub-processors
Not disclosed
Right to Erasure
✗ Not supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy Bikky in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Active POS system
- Marketing automation tool
- Customer data source (e.g., loyalty program)
- SSO provider (optional)
Configuration Options
- Data integration settings
- Segmentation filters
- Campaign automation triggers
How Bikky Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
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Bikky This product
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Excellent | Good | Good | Fair | Good | Fair | Good | Excellent | — | $Custom/user |
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MP
mParticle
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Good | Good | Excellent | Poor | Excellent | Good | Fair | Good | ★ None | $None/user |
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SE
Segment
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Good | Excellent | Good | Fair | Excellent | Good | Excellent | Good | ★ None | $None/user |
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SD
Simon Data
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Excellent | Fair | Good | Poor | Good | Fair | Fair | Good | ★ None | $None/user |
A Virtual Delivery Center for Bikky
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers Bikky
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists