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Beyond Chats
AI Conversational Commerce Platform for Smarter Customer Engagement
About Beyond Chats
Beyond Chat is an AI-powered conversational commerce platform designed to help ecommerce and retail businesses convert customer conversations into revenue. By combining intelligent chat automation with real-time product recommendations and customer journey insights, Beyond Chat enables brands to deliver personalized shopping experiences at scale. The platform engages customers across websites and messaging channels, answering product questions, recommending items, guiding users through purchases, and recovering abandoned carts. Its AI-driven engine understands user intent, analyzes browsing behavior, and dynamically adjusts responses to maximize engagement and conversions. Beyond Chat helps brands reduce cart abandonment, improve average order value, and provide 24/7 assistance without increasing support headcount. It acts not only as a chatbot but as a digital sales assistant embedded directly into the customer journey. With AiDOOS, Beyond Chat becomes a governed conversational revenue execution layer. AiDOOS manages integrations with ecommerce platforms, optimizes conversational flows, aligns AI models with brand tone, and ensures KPI-driven performance improvements such as conversion uplift and engagement growth. Together, Beyond Chat + AiDOOS transform customer conversations into scalable revenue engines.
Challenges It Solves
- Cart abandonment reduces revenue
- Customer queries delay purchase decisions
- Limited personalization lowers engagement
- Manual chat handling increases costs
- Scaling support requires additional staff
Use Cases
Ecommerce Sales Acceleration
Guide customers to purchase decisions.
Cart Abandonment Recovery
Re-engage customers before drop-off.
24/7 Digital Sales Assistance
Provide instant customer support.
Pricing
Pricing available on request
Beyond Chats pricing is customized based on your team size, integrations, and requirements. AiDOOS will get you a scoped proposal — for free.
Key Features
Convert chats into sales
Higher revenueRecommend based on intent
Increased AOVRe-engage hesitant buyers
Higher recovery ratesEngage across platforms
Broader reachTrack revenue impact
Data-driven optimizationReviews
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Enterprise Readiness
Integrations
5 total appsProduct and cart data
Customer insights
Campaign triggers
Multi-channel engagement
Automated workflows
AiDOOS Managed Deployment
Deploy Beyond Chats in
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
Configuration Options
A Virtual Delivery Center for Beyond Chats
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers Beyond Chats
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists