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BetterCloud ★ 4.5 · 486 reviews
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Marketplace › Security › BetterCloud  · BetterCloud alternatives

BetterCloud

Cloud Governance and Security Automation

AiDOOS Verified SAAS Security
4.5 ★★★★☆ 486 reviews
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Category
Security
Deployment
Cloud (SaaS)
API Access
Yes
AiDOOS Deploy
72 hours

About BetterCloud

BetterCloud is a cloud management and security platform that simplifies IT operations through automation and centralized control. It enables organizations to automate user lifecycle processes such as onboarding, offboarding, and permission changes, reducing manual effort and risk. The platform integrates with popular SaaS applications like G Suite, Office 365, and Salesforce, providing visibility into user access and data. BetterCloud's core value proposition is to streamline IT workflows, enhance security posture, and improve operational efficiency. With AiDOOS, deployment and adoption are enhanced through its AI-driven, agile delivery model. AiDOOS accelerates the implementation of BetterCloud, enabling organizations to realize faster time-to-value and optimize their use of the platform's capabilities. The combination of BetterCloud's automation and AiDOOS's deployment expertise empowers IT teams to focus on strategic initiatives while ensuring security and compliance.

Challenges It Solves

  • Manual and time-consuming user lifecycle management across multiple SaaS applications.
  • Security risks due to improper access controls and delayed deprovisioning.
  • Lack of visibility into user activity and data across cloud services.
  • Inefficient IT workflows causing productivity loss and increased operational costs.

Use Cases

Automated Onboarding

Quickly create accounts and grant access across SaaS apps for new employees.

Automated Offboarding

Revoke access and remove accounts to ensure security when employees leave.

Security Compliance

Enforce policies and generate audit trails to meet regulatory requirements.

IT Cost Optimization

Identify underutilized licenses and optimize SaaS spend.

Pricing

Custom pricing — built for your team

BetterCloud pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.

Starter Business Enterprise
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14-day free trial available — No credit card required. Full access to all features.

Key Features

Automated User Lifecycle Management

Automate onboarding and offboarding tasks across applications.

Policy-Based Security Controls

Enforce security policies to ensure compliance and data protection.

Centralized Management

Manage all your SaaS applications from a single console.

Workflow Orchestration

Orchestrate IT processes across multiple applications.

Risk and Compliance Reporting

Generate audit reports to demonstrate compliance.

Integration Ecosystem

Connect with popular SaaS tools like G Suite, Office 365, and more.

What Reviewers Say AI-synthesized from 486 reviews

What works well

  • Strong automation capabilities for user lifecycle management.
  • Ease of use and intuitive interface.
  • Centralized management reduces IT complexity.

Common concerns

  • Pricing can be expensive for small organizations.
  • Some advanced features may require technical expertise to configure.

Reviews

486 verified reviews
4.5
★★★★☆
out of 5 · 486 reviews
By segment
Enterprise32%
Mid-Market68%
M
Mid-Market (51-1000 emp.)
"Workflow Management Made Easy with Exceptional Support"
I'm impressed with BetterCloud's support, especially our account manager Faycal, who's fantastic. He does a superb job and brings positive energy to our meetings. File governance and user management are particularly valuable, helping us automate tasks so we spend less time decommissioning users. Some integrations are quite limited in scope, and there's no GCP integration. I utilize BetterCloud to streamline and transition workflows, and it also automates user lifecycle management, saving us time on decommissioning.
I
IT Manager
"Essential Admin Tools for Google Workspace"
BetterCloud provides me with the administrative tools necessary to manage Google Workspace effectively for my company. I have no complaints about BetterCloud—tasks that are challenging to execute natively in Google Workspace become straightforward with BetterCloud.
E
Enterprise (> 1000 emp.)
"Streamlined IT Workflow Automation for Employee Lifecycle"
BetterCloud simplifies automating many of our IT processes. I primarily use it for onboarding and offboarding users, and it's quite helpful. More integrated apps would be welcome, as many available ones aren't relevant to our organization. There have been some UI improvements that have enhanced our experience, and it's helped boost our performance with stakeholders.
S
Small-Business (50 or fewer emp.)
"Straightforward and Cost-Effective File Governance for External Google Shares"
BetterCloud's file governance tool addresses a need that Google hasn't yet met for managing external file sharing. The Google Workspace integration is practically plug-and-play, and the interface is very intuitive—easy to pick up and use daily. The per-user pricing is also very competitive. If you're looking for more advanced capabilities, the entire software suite might seem a bit overwhelming. External shares with partners often sit unused for long stretches, posing a security risk. BetterCloud simplifies identifying and resolving these situations.
M
Mid-Market (51-1000 emp.)
"Enhanced Efficiency with BetterCloud"
The revamped interface is clean and intuitive, cutting down on time spent managing users. There's room for more features, particularly in file search capabilities. I rely on it for altering permissions on Drive files, changing account delegations, and locating Drive files—it's extremely handy for overseeing user content, access, and backups.
A
Application Engineer
"Robust Features Justify the Premium Cost"
The workflows are highly customizable and continually evolving, and the third-party integrations are solid. I value the Google Drive file auditing, custom reporting, and alerts. However, the price is on the higher side, and there's a notable limitation with file auditing in Google Shared Drives. The main benefits are automating user deprovisioning and rehire provisioning, which saves us countless hours and boosts productivity and savings. It also helps in locating elusive Google Drive files and adjusting their ACLs when necessary.
P
Procurement Analyst
"User-Friendly Interface and Impressive Product Module"
The interface is excellent—straightforward yet packed with detail. I'm also a fan of the Products section; it's top-notch. However, BetterCloud's reporting capabilities could be enhanced. The data pulled from the Netsuite integration isn't completely accurate, and tracking software renewals and timely renewals needs improvement.
I
IT Officer
"Enhanced External Sharing Security with Excellent Support"
BetterCloud has been invaluable in limiting how much our users share content externally. While we support external sharing, it's often temporary, and people frequently forget to revoke access. This tool simplifies the process for users to either remove or extend permissions as needed. The admin interface works seamlessly, and customer support is quick to respond and resolve any issues. My only concern is the frequent changes in ownership, which sometimes lead to a decline in product quality. Nevertheless, BetterCloud has greatly improved our users' security regarding external sharing permissions.
I
Information Systems Manager
"Flexible and Robust Automation with Broad Integrations and Thorough Training"
The platform supports a wide range of automations and offers more flexibility than any competitor we evaluated, all while remaining user-friendly. It natively connects with numerous applications, allowing us to build custom workflows for account management and other triggers. For our specific needs, we sometimes rely on Google Apps Script, but the training provided during onboarding is incredibly comprehensive. There are a couple of limitations—some employee changes can't be handled through this system. However, it excels at managing employee onboarding and offboarding, ensuring everyone is correctly added to the right systems. The majority of our use centers on efficient onboarding and offboarding, but it also serves other purposes.
I
IT Manager
"Streamlined Workflow Automation and SaaS Oversight"
Setting up and deactivating employee accounts through BetterCloud is incredibly straightforward. It guarantees that joining team members receive all necessary access, while departing staff are handled promptly and thoroughly. We can revoke permissions and adjust all relevant configurations upon their exit. The automation of these procedures dramatically cuts down on the time and effort spent managing accounts as people come and go. Getting started was a breeze, thanks to the onboarding crew from BetterCloud who got us operational fast and walked us through every feature. That said, certain integrations with third-party SaaS tools are somewhat restricted and lack functions we'd ideally have. It would be beneficial if those platforms had more comprehensive and refined capabilities. Overall, BetterCloud simplifies our SaaS administration by handling repetitive tasks, cutting down on the hours required for onboarding and offboarding, and guaranteeing correct setup and immediate access revocation.

Enterprise Readiness

Identity & Access

SSO✓ SAML, OAuth
RBAC✓ Role-based access controls with fine-grained permissions
Audit Logs✓ 365-day retention

Data Security

At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed

SLA & Availability

Uptime SLA99.9%
RPO—
RTO—
Pen test—

Compliance & Portability

Data residencyUS, EU
Data export✓ CSV, JSON
Right to erasure✓ Supported

Integrations

Okta

BetterCloud integrates with Okta to automate user lifecycle management, synchronizing user attributes and enforcing security policies based on Okta events.

Native 1-2 hours ⇄ Bi-directional ⚡ AiDOOS Pre-wired

Google Workspace

BetterCloud provides administrative controls and automation for Google Workspace, including user provisioning, security alerts, and data protection policies.

Native 1-2 hours ⇄ Bi-directional ⚡ AiDOOS Pre-wired

Microsoft 365

BetterCloud offers Microsoft 365 management capabilities, including user licensing automation, security compliance, and automated policy enforcement.

Native 1-2 hours ⇄ Bi-directional ⚡ AiDOOS Pre-wired

Slack

BetterCloud integrates with Slack to automate user account provisioning, enforce channel security policies, and manage app permissions.

Native < 1 hour ⇄ Bi-directional

ServiceNow

BetterCloud integrates with ServiceNow to enable automated ticket creation for IT requests, streamline onboarding/offboarding workflows, and sync incident data.

Third_Party 1-2 hours ⇄ Bi-directional

Workday

BetterCloud automates employee provisioning and deprovisioning based on Workday HR events, ensuring timely access management.

Third_Party 1-2 hours ⇄ Bi-directional

Box

BetterCloud manages Box accounts, automates folder permissions, and enforces data security policies across the enterprise.

Native < 1 hour ⇄ Bi-directional

Dropbox

BetterCloud integrates with Dropbox to automate user lifecycle management and control access to sensitive company data.

Native < 1 hour ⇄ Bi-directional

Governance & Compliance

EU AI Act

No data available

Data Processing Agreement

Data Processing Addendum DPA available

View DPA →

Sub-processors

Not disclosed

Right to Erasure

✓ Supported

Change Notifications

No data available

NIST AI RMF

No data available

AiDOOS Managed Deployment

Deploy BetterCloud in 72 hours

AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.

12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
2-4 weeks
Time to value

Prerequisites

  • Active subscription to BetterCloud
  • Admin credentials for Google Workspace or Microsoft 365
  • SSO configuration for authentication

Configuration Options

  • Set up custom workflows for onboarding, offboarding, and policy enforcement
  • Define role-based access controls
  • Configure integration with identity providers and HR systems
  • Enable audit logging and alerting

How BetterCloud Compares

Product AI & Analytics Ease of Use Enterprise Features Pricing Integrations Mobile Experience Quick Setup Customer Support Rating Price/mo
BetterCloud This product
Good Excellent Excellent Fair Excellent Good Good Good ★ 4.5 $Custom/user
Okta
Good Excellent Excellent Fair Excellent Excellent Good Good ★ 4.6 $2/user
SailPoint
Excellent Fair Excellent Poor Excellent Fair Poor Fair ★ 4.2 $4/user
Microsoft Azure AD
Good Good Excellent Good Excellent Good Good Good ★ 4.4 $6/user
Virtual Delivery Center · A new delivery category

A Virtual Delivery Center for BetterCloud

Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.

  • Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
  • Refundable on unused Delivery Units, anytime — no questions asked
  • Re-delivery guarantee on acceptance miss
  • Pre-flight delivery sizing — you see the plan before you commit
Get a delivery plan for BetterCloud What’s a Virtual Delivery Center?

How a Virtual Delivery Center delivers BetterCloud

Outcome-based delivery via AiDOOS’s VDC model.  Why VDC vs traditional consulting? →

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

1
Discover
Requirements & assessment
2
Integrate
Setup & data migration
3
Validate
Testing & security audit
4
Rollout
Deployment & training
5
Optimize
Performance tuning
Schedule a Meeting

Frequently Asked Questions

What is BetterCloud used for?
BetterCloud is a SaaS management platform that helps IT administrators automate user lifecycle management, enforce security policies, and manage cloud applications like Google Workspace and Microsoft 365 from a single console.
Does BetterCloud support SSO?
Yes, BetterCloud supports Single Sign-On (SSO) via SAML and OAuth, allowing integration with identity providers like Okta and Azure AD for secure access.
How long does it take to deploy BetterCloud?
With AiDOOS, deployment typically takes around 72 hours, including initial setup and integration with your existing cloud services. Time to full value is usually 2-4 weeks depending on the complexity of your workflows.
Can BetterCloud automate onboarding and offboarding?
Yes, BetterCloud automates onboarding and offboarding by integrating with HR systems like Workday, automatically creating or deactivating user accounts across multiple apps, and applying access policies based on user roles.
Does BetterCloud provide audit logs?
Yes, BetterCloud provides detailed audit logs of all administrative actions, which can be exported for compliance and security analysis. Logs are retained for up to 12 months.

Quick Stats

★ 4.5
Rating
12
Deployments
72 hours
Live in
99.9%
Uptime SLA
Deployment Complexity
Moderate (3/5)
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Resources

Official Website API Documentation System Status

Vendor

CORESTACK
Founded 2015 · 201-500 employees · Bellevue, WA
Verified Vendor

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