Augmend · 0 reviews

Augmend

Transform team knowledge into a living digital brain with instant screen capture and sharing

Other Synthetic Media Software

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About Augmend

Augmend is a collaborative knowledge management platform that empowers teams to capture, organize, and share institutional knowledge effortlessly. By enabling seamless screen recording and digital knowledge base creation, Augmend eliminates information silos and accelerates team onboarding and productivity. The platform transforms scattered documentation into a centralized, searchable digital brain that teams can reference instantly. Augmend streamlines the process of converting process demonstrations, walkthroughs, and best practices into reusable knowledge assets. Through AiDOOS integration, organizations can enhance deployment governance, optimize knowledge base scaling across distributed teams, and improve cross-functional collaboration. The platform reduces time spent searching for information, minimizes knowledge loss from departing employees, and ensures consistent process execution across the organization.

Challenges It Solves

Teams struggle with scattered knowledge spread across emails, documents, and individual expertise
Onboarding new employees takes excessive time due to unavailable process documentation
Knowledge loss occurs when experienced team members leave the organization
Inconsistent process execution across departments leads to quality issues
Employees waste productivity time searching for information instead of completing work

Faster onboarding time for new team members

Reduction in time spent searching for information

Improved process consistency across teams

Use Cases

Employee Onboarding

New hires access recorded process walkthroughs and training materials immediately, reducing onboarding time from weeks to days. Teams ensure consistent knowledge transfer regardless of trainer availability.

64% Accelerate new employee productivity by 64%

Process Documentation

Teams capture complex workflows and standard operating procedures through screen recordings, creating living documentation that stays current. Replace static manuals with interactive, searchable video content.

52% Reduce documentation maintenance overhead significantly

Customer Support Training

Support teams build repositories of solutions, troubleshooting steps, and customer interaction examples. New support staff quickly learn from recorded demonstrations of common issues and resolutions.

71% Improve support team resolution time and quality

Cross-Department Knowledge Sharing

Marketing, sales, and product teams share best practices, campaign strategies, and product demonstrations. Break down silos and ensure consistent messaging across the organization.

48% Enhance cross-team collaboration and alignment

Compliance and Quality Assurance

Regulatory teams document required processes and quality standards through visual demonstrations. Ensure consistent compliance across locations and shifts with recorded evidence of proper procedures.

58% Strengthen compliance and audit trail documentation

Pricing

Pricing available on request

Augmend pricing is customized based on your team size, integrations, and requirements. AiDOOS will get you a scoped proposal — for free.

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Key Features

Effortless Screen Recording

Capture demonstrations and processes instantly

Convert walkthroughs into searchable knowledge assets

Centralized Knowledge Base

Build a living digital brain for your team

Eliminate information silos and ensure knowledge accessibility

Smart Search Functionality

Find information instantly across all captured content

Reduce time employees spend locating critical information

Team Collaboration Tools

Enable seamless knowledge sharing across departments

Improve cross-functional collaboration and process alignment

Onboarding Acceleration

Speed up new employee ramp-up with existing documentation

Reduce onboarding time and improve new hire productivity

Knowledge Organization

Categorize and tag content for easy retrieval

Create structured knowledge base for scalable information management

Reviews

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Enterprise Readiness

Data Encryption

Access Controls

Audit Logging

Secure Cloud Hosting

Privacy Protection

Integrations

6 total apps

Share recorded knowledge directly to Slack channels for team visibility and quick access

Integrate with Teams for seamless knowledge base access and team collaboration

Connect with Google Drive and Docs for unified document management

Embed recorded content within Notion wikis for integrated knowledge management

Link knowledge base articles to Jira issues for better documentation context

Embed Augmend recordings within Confluence pages for enhanced documentation

AiDOOS Managed Deployment

Deploy Augmend in

AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.

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Deployments

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Adoption rate

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Post-deploy sat.

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Time to value

Prerequisites

Configuration Options

Virtual Delivery Center · A new delivery category

A Virtual Delivery Center for Augmend

Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.

Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
Refundable on unused Delivery Units, anytime — no questions asked
Re-delivery guarantee on acceptance miss
Pre-flight delivery sizing — you see the plan before you commit

Get a delivery plan for Augmend What’s a Virtual Delivery Center?

How a Virtual Delivery Center delivers Augmend

Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

Discover

Requirements & assessment

Integrate

Setup & data migration

Validate

Testing & security audit

Rollout

Deployment & training

Optimize

Performance tuning

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Frequently Asked Questions

How does Augmend help with knowledge loss when employees leave?

Augmend captures institutional knowledge in recorded form that persists within your organization. When employees depart, their process expertise remains accessible, ensuring critical workflows continue uninterrupted.

Can I search within recorded content?

Yes, Augmend provides intelligent search functionality across all captured recordings. Users can quickly find specific process steps, solutions, and information through keyword searches and tags.

Is recorded content secure and private?

Absolutely. All recordings are encrypted and stored securely in the cloud with access controls. You can also redact sensitive information before sharing, ensuring compliance with data protection requirements.

How quickly can we implement Augmend across our organization?

Augmend is designed for quick deployment. Teams can begin recording and building knowledge bases within hours of setup. AiDOOS facilitates seamless integration with existing workflows and tools for accelerated adoption.

Can different teams use Augmend for different purposes?

Yes, Augmend is highly flexible. Support teams can use it for troubleshooting guides, HR for onboarding, training departments for course materials, and operations for compliance documentation—all within one platform.

How does Augmend integrate with our existing tools?

Augmend integrates with popular platforms like Slack, Teams, Notion, and Jira. AiDOOS enhances these integrations by optimizing deployment and ensuring seamless workflow connectivity across your tech stack.