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Omnichannel Marketing

Altcraft

Enterprise omnichannel marketing orchestration with complete data control

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Category
Software
Ideal For
Enterprises
Deployment
Private Cloud / On-Premise / Hybrid
Integrations
None+ Apps
Security
Data sovereignty, role-based access control, on-premise deployment options
API Access
Yes - enterprise API for custom integrations

About Altcraft

Altcraft Platform is an enterprise-grade omnichannel marketing automation solution designed for organizations requiring sophisticated campaign orchestration across multiple customer touchpoints. The platform enables marketers to execute seamless, data-driven campaigns via email, SMS, push notifications, and other channels from a unified control center. Built for enterprises with complex compliance and data governance requirements, Altcraft offers flexible deployment options including private cloud and on-premise solutions, ensuring complete data sovereignty and control. The platform provides advanced segmentation, personalization, and campaign management capabilities while maintaining enterprise-grade security and compliance standards. Through AiDOOS marketplace integration, organizations can enhance deployment flexibility, access specialized governance expertise, optimize campaign performance through integrated analytics, and scale omnichannel operations efficiently across their entire customer base.

Challenges It Solves

  • Fragmented customer data across disconnected marketing channels reduces campaign effectiveness
  • Organizations struggle to comply with strict data residency and privacy regulations
  • Limited visibility into cross-channel customer journey hampers personalization
  • Complex enterprise requirements demand flexible, customizable deployment architectures
  • Difficulty managing sophisticated multi-touchpoint campaigns at scale

Proven Results

64
Improved campaign performance through unified customer data
48
Reduced time-to-market for coordinated omnichannel campaigns
35
Enhanced customer engagement across all touchpoints

Key Features

Core capabilities at a glance

Omnichannel Campaign Orchestration

Seamlessly coordinate campaigns across email, SMS, push, and more

Execute unified campaigns across 6+ customer touchpoints simultaneously

Advanced Customer Segmentation

Create precise audience segments based on behavioral and demographic data

Deliver personalized experiences to highly targeted customer segments

Private Cloud & On-Premise Deployment

Maintain complete data control with flexible infrastructure options

Achieve 100% data sovereignty and compliance with regional regulations

Real-Time Campaign Analytics

Monitor performance metrics across all channels in real-time

Optimize campaigns with immediate visibility into engagement metrics

Enterprise-Grade Data Security

Protect sensitive customer data with advanced security controls

Ensure compliance with enterprise security and data protection standards

API-First Architecture

Build custom integrations and extend functionality seamlessly

Connect with existing enterprise systems and third-party platforms

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Real-World Use Cases

See how organizations drive results

Multi-Channel Customer Retention Campaigns
Financial services and insurance companies orchestrate coordinated retention campaigns across email, SMS, and push notifications to reduce churn. Altcraft enables segmentation based on customer behavior and lifecycle stage for highly personalized outreach.
72
Increased customer retention rates by 72 percent
GDPR-Compliant Marketing Operations
European enterprises use Altcraft's on-premise deployment to maintain full data residency compliance while executing sophisticated marketing campaigns. The platform ensures consent management and data governance across all customer interactions.
95
Achieved 95 percent regulatory compliance in operations
Enterprise E-Commerce Campaign Management
Large retailers coordinate seasonal campaigns and promotional offers across web, mobile, email, and SMS channels. Altcraft's omnichannel orchestration ensures consistent messaging and optimal timing across all customer touchpoints.
58
Lifted conversion rates by 58 percent across channels
B2B Account-Based Marketing Programs
B2B enterprises implement coordinated account-based marketing strategies targeting multiple decision-makers across organizations. Altcraft enables complex multi-touch campaigns with precise timing and personalization for enterprise sales cycles.
63
Improved deal velocity by 63 percent through ABM

Integrations

Seamlessly connect with your tech ecosystem

S

Salesforce

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Sync customer data and campaign results bidirectionally with Salesforce CRM for unified customer views

M

Microsoft Dynamics 365

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Integrate marketing campaigns with Dynamics for aligned sales and marketing operations

S

SAP

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Connect enterprise resource planning data with marketing campaigns for sophisticated segmentation

A

Adobe Experience Cloud

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Enhance campaign analytics and personalization capabilities through Adobe ecosystem integration

S

Segment

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Unify customer data collection and activate segments across Altcraft campaigns

G

Google Analytics

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Track cross-channel campaign performance and customer journey insights in Google Analytics

A

AWS

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Deploy Altcraft on AWS for scalable, secure private cloud marketing infrastructure

C

Custom API Endpoints

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Build custom integrations with enterprise systems through comprehensive REST API

Implementation with AiDOOS

Outcome-based delivery with expert support

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

1
Discover
Requirements & assessment
2
Integrate
Setup & data migration
3
Validate
Testing & security audit
4
Rollout
Deployment & training
5
Optimize
Performance tuning

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Alternatives & Comparisons

Find the right fit for your needs

Capability Altcraft Limber DISE Digital Signag… Saleshandy
Customization Excellent Good Excellent Good
Ease of Use Good Excellent Excellent Excellent
Enterprise Features Excellent Excellent Excellent Good
Pricing Fair Fair Good Good
Integration Ecosystem Good Good Excellent Good
Mobile Experience Good Good Good Fair
AI & Analytics Good Good Good Good
Quick Setup Fair Excellent Excellent Excellent

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Frequently Asked Questions

Can Altcraft be deployed on-premise for compliance requirements?
Yes, Altcraft offers flexible deployment options including on-premise and private cloud solutions, enabling organizations to maintain complete data control and meet strict regulatory requirements like GDPR.
Which customer touchpoints does Altcraft support?
Altcraft enables omnichannel engagement across email, SMS, push notifications, web, and other digital touchpoints, allowing seamless coordination of campaigns across multiple channels.
How does AiDOOS enhance Altcraft deployments?
AiDOOS marketplace integration provides access to specialized deployment expertise, governance support, performance optimization, and managed scaling services to maximize your Altcraft implementation value.
What customer data can be segmented in Altcraft?
Altcraft supports advanced segmentation based on behavioral data, demographic information, transaction history, engagement patterns, and custom attributes, enabling highly personalized campaign targeting.
Does Altcraft provide API access for custom integrations?
Yes, Altcraft features a comprehensive REST API enabling custom integrations with enterprise systems and third-party platforms to extend functionality beyond standard connectors.
What level of campaign analytics and reporting is available?
Altcraft provides real-time analytics across all channels including open rates, click-through rates, conversion metrics, and customer journey insights with customizable reporting dashboards.

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