"The Best Attribution and Deeplinking Service"
Easy deferred deeplinking, excellent customer support, SKAN attribution with Meta Ad Campaigns, clear documentation, and an unbeatable price. Airbridge is essential to our onboarding process, serving as the core functionality we rely on. We haven't faced any major issues with Airbridge. The few minor bugs we encountered were resolved quickly. Airbridge allows us to implement deferred deeplinking and use SKAN to optimize our Meta ad campaigns on iOS.
M
Mid-Market (51-1000 emp.)
"Perfect for Tracking Web-to-App Performance"
Airbridge gives an intuitive and complete view of user journeys from web to app. The funnel and cohort analysis tools are especially useful for spotting drop-off points and optimizing conversion paths. It also provides many features like deep linking and share links. Managing real-time raw data with share links makes performance tracking across channels more efficient and actionable for our marketing team. There's nothing particularly inconvenient or troublesome. Most features are stable and well-documented, and customer support is quick when needed. Our service has high cross-device activity between web and app, making it hard to attribute ad performance accurately. Airbridge solves this by consolidating data from both platforms, allowing us to measure ad effectiveness based on a common standard. This helps us evaluate campaigns targeting users who switch between web and app and make better optimization decisions.
S
Small-Business (50 or fewer emp.)
"A Great Tool That Simply Works"
Airbridge makes mobile attribution and campaign tracking effortless. The dashboard is clear, data is dependable, and integrating with other platforms went smoothly. It genuinely helps our team see where users come from and how they interact. We're very satisfied with it! There's nothing significant to complain about so far—it's been working well for our needs. Maybe a more modern UI would be nice, but that's not a problem. Airbridge solves the issue of accurately attributing installs and conversions across multiple channels, giving us a transparent view of which campaigns are effective and where to allocate budget. This has enhanced our decision-making and made our marketing far more efficient.
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Mid-Market (51-1000 emp.)
"Great Platform for Monitoring Multiple Channels"
The UI/UX is excellent—navigating Airbridge is smooth thanks to its thoughtful design. Whether we're looking at SKAN data or tracking user activity on mobile and web, everything is in one place without needing to switch between platforms. The clean layout and intuitive navigation cut down the learning curve significantly, even for those new to MMPs. Customer support is also top-notch. The platform is so well-designed that we rarely have issues, but when we do, the Customer Success team responds quickly and is extremely helpful. Compared to other MMPs, Airbridge's proactive and sincere support stands out, and having a dedicated CSM without extra charges is a great perk that shows their commitment to clients. Report generation and data retrieval can be a bit slow with large volumes, but it's a minor issue given the platform's strengths. Airbridge has improved both our user journey and performance analysis. We used to have constant problems with broken deep links and unreliable web-to-app transitions, but with Airbridge, those are gone. Their deep linking works reliably and consistently, with our brand reflected in the links, making a big difference in user experience and campaign efficiency. On the analytics side, Airbridge goes well beyond basic attribution. The funnel report has been especially valuable for identifying drop-off points and understanding user behavior after the install. From the first click to in-app actions, we can visualize the entire journey and optimize accordingly. If you need dependable deep linking and richer post-install behavioral insights, Airbridge is hard to beat.
"We Can Precisely Measure Our Ad Impact"
Deep linking provides a smooth user experience, which is crucial for services that operate on both app and web. Tracking links allow accurate measurement of traffic sources and conversions. By applying uniform attribution standards across all ad channels, we get objective performance analysis. It's essential to configure everything correctly from the start to ensure stable operations later. Careful onboarding with clear guidelines is key to long-term success. For services covering both app and web, deep linking is vital for a seamless and consistent user experience, letting users switch between environments with minimal friction and increased engagement. Moreover, tracking links enable precise measurement of user acquisition and conversions, helping you know which channels are truly effective. With consistent attribution standards, you can conduct fair performance analysis, leading to better decisions and budget allocation. However, to fully utilize these features, accurate initial setup is critical. A stable and scalable operation depends on correct setup. Therefore, careful onboarding with clear standards is essential to ensure long-term reliability and maximize your marketing impact.
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Mid-Market (51-1000 emp.)
"A Fantastic Experience"
Implementation is straightforward, and customer support is excellent. The pricing is fair, though the sheer number of metrics available can sometimes be overwhelming. Before Airbridge became our standard, running campaigns on Facebook, Google, and TikTok meant each platform had its own counting method for installs, in-app events, and ROAS. These numbers rarely aligned, making it nearly impossible to determine which channel brought in the most valuable users. Since adopting Airbridge, everything aligns, and we no longer feel confused when reviewing our weekly or monthly reports.
"Top-Tier Support Among MMP Platforms"
We've been with Airbridge for some time, and it's proven to be a cost-effective choice among mobile measurement partners. The pricing is very competitive without sacrificing quality or reliability, and it performs on par with other well-known tools. The interface is particularly nice—simple, clean, and easy to navigate. The ability to set up unlimited dashboards has been very useful for overseeing complex analytics and working together across teams. In terms of features, Airbridge is rapidly improving. Although the number of ad network integrations started small, it's steadily growing, and it's obvious they're dedicated to matching more established competitors. Their support team deserves special recognition, always going above and beyond even during our trial period. That kind of commitment really makes them stand out. For anyone in need of an affordable, scalable MMP with a responsive team, Airbridge is a solid choice. Documentation: Some sections of the documentation are still lacking, and there have been times we couldn't find what we needed and had to turn to the user WhatsApp group. A more complete and searchable knowledge base would help everyone. Local Language Support: As Airbridge expands into Indonesia, having documentation in Bahasa Indonesia would be a significant advantage, allowing local teams to work more efficiently and independently. Indonesian-Speaking Support: A customer support representative who speaks Bahasa Indonesia would also be a welcome addition, as language familiarity would improve the customer experience. Airbridge addresses two major challenges in our performance marketing. First, it offers clear visibility into the effectiveness of each channel, creative, and placement, providing granular insights that guide our decisions to optimize campaigns and maximize return on ad spend. Second, it serves as a valuable user database for retargeting, helping us create detailed user segments based on behavior and engagement, which we use for targeted campaigns across platforms. This has boosted conversion rates and cut wasted spend by focusing on high-intent users. Overall, Airbridge gives our team the tools and insights to run smarter, more efficient, and more effective marketing campaigns.
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Performance Marketing Manager
"Straightforward Deep Linking with Outstanding Support"
Airbridge makes creating deep links simple and effective, even for non-technical users. The platform is easy to use, allowing us to generate and manage links quickly across different campaigns. A standout aspect is their friendly and responsive support team, who always offer clear guidance and quick replies, making setup and daily use very smooth. The only limitation is the short time range options in the dashboard, as we can only view data over brief periods. Having the ability to select longer date ranges would be very beneficial for analyzing long-term trends and reviewing past campaigns. Airbridge helps us accurately gauge our mobile app's ad performance through detailed attribution analytics, showing which channels drive installs and in-app actions, which leads to better budget distribution. Additionally, we can easily create tracking and deep links for each campaign, improving user journey tracking and overall ad performance.
"Feature-Rich and Budget-Friendly"
The dashboard is snappy and responsive, with everything loading quickly, making everyday use smooth. Their customer support is always there to help and is quick to respond whenever we need them. The features they offer are truly valuable and have simplified our campaign tracking and optimization efforts. Initially, there weren't many integration options, but the Airbridge team was very cooperative in assisting us to add new ones as required. We still have to manually export ad channel data because anything beyond 180 days becomes unattributed, but that seems to be a common limitation elsewhere. As a smaller business, we often find complex ad integration tough, especially without in-house tech experts. When we used Firebase before, handling links and pulling data was not straightforward. Airbridge streamlined the entire process, making it leaner and more effective. Conversion deduplication is clearly more precise, helping us see exactly which campaigns have an impact and enabling us to confidently invest more in the right ones. Reporting is quicker with full access to raw data, fast load times, and a clean, user-friendly interface.
"Smooth Attribution Backed by Excellent Support"
The customer success team makes everything operate effortlessly, handling the bulk of the workload and offering thorough direction. I value the convenience of checking daily performance from one unified dashboard that covers web, app, and other channels, which simplifies campaign management and makes it easy to compare how different channels are doing. The consistent integration with my software ensures smooth data transfer and few errors. With its fair pricing and advanced PLTV feature, forecasting is easier and anti-spoofing protection is included. Cross-platform attribution is especially efficient, streamlining online marketing without needing to combine various datasets manually. I've noticed a small lag when creating reports, though it's not a big concern since it hasn't really affected my work. Airbridge enhances my performance monitoring with a single dashboard across platforms, fixes deep linking inconsistencies, and the support team adds to its reliability. It makes cross-platform attribution straightforward, which greatly simplifies online marketing.