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Problem

When viewing the Performance under the Pure Storage tab in the vSphere Web Client, you get an error "Content was blocked because it was not signed by a valid security certificate. For more information, see Certificate Errors in Internet Explorer Help".

This issue can occur in any web browser, not just Internet Explorer.

Impact

On the vSphere Web Client, the user is unable to view the Performance graph in the Pure Storage tab.

Solution

Open a new browser window or tab to log in to the Pure FlashArray GUI.  Once you are able to see the login screen of the Pure FlashArray, then the browser has accepted the SSL certificate from the Pure FlashArray.

Then go back to the vSphere Web Client, the Performance graph should now be displayed under the Pure Storage tab.

Problem

When attempting to install the Pure Storage vSphere plugin in a vSphere 5.1 environment, the following errors are reported in the vSphere virgo client logs:

[2016-06-30 09:44:02.629] ERROR [ERROR] P Connection(2)-170.92.17.57 org.eclipse.virgo.kernel.deployer.management.StandardDeployer Exception filtered from JMX invocation org.eclipse.virgo.kernel.deployer.core.DeploymentException: Error creating bean with name 'FlashArrayDataAdapter': Invocation of init method failed; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'FlashArrayDataAdapterImpl' defined in URL [bundleentry://243.fwk971840267/META-INF/spring/bundle-context.xml]: Instantiation of bean failed; nested exception is java.lang.UnsupportedClassVersionError: com/purestorage/rest/exceptions/PureException : Unsupported major.minor version 51.0
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'FlashArrayDataAdapterImpl' defined in URL [bundleentry://243.fwk971840267/META-INF/spring/bundle-context.xml]: Instantiation of bean failed; nested exception is java.lang.UnsupportedClassVersionError: com/purestorage/rest/exceptions/PureException : Unsupported major.minor version 51.0
Caused by: java.lang.UnsupportedClassVersionError: com/purestorage/rest/exceptions/PureException : Unsupported major.minor version 51.0
at com.purestorage.FlashArrayDataAdapter.<clinit>(Unknown Source)

Impact

vSphere Plugin Pure Storage icon does not show up on vSphere Web Client.

Solution

The error message "Unsupported major.minor version 51.0" is coming from Java and does not mean that vCenter 5.1 is not supported. This message indicates that the vCenter 5.1 is not using JDK 7.

See https://en.wikipedia.org/wiki/Java_class_file for a list of mapping from JDK version to the major version of the class file:

major version number of the class file format being used.

Java SE 7 = 51 (0x33 hex)

vCenter 5.1 comes with JDK 6 by default, which would cause this exception. The solution is to update to JDK 7u17 as per the vSphere Plugin FAQ for the vSphere plugin to work.

Link to the JDK 7u17:

http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase7-521261.html#jdk-7u17-oth-JPR

Problem

The customer is unable to provision new VMs on a new pure volume, even though the volume is not full and after increasing the volume size.

In this example, the Pure datastore shows only 52% full on the ESXi host. See attached "Puredatastore" screenshot.

~ # df -h

Filesystem   Size   Used Available Use% Mounted on

VMFS-5      41.0T  21.2T     19.8T  52% /vmfs/volumes/puredatastore

The Pure FlashArray shows the volume is provisioned 41TB but only a total of 1.2TB is used with a high data reduction ratio.

purevol list --space
Name                                        Size     Thin Provisioning  Data Reduction  Total Reduction  Volume   Snapshots  Shared Space  System  Total  
VM_Storage                                  41T      73%                7.9 to 1        30.2 to 1        939.07G  287.75G    -             -       1.20T  

The error in the VMkernel log shows:

FS3DM: 2004: status No space left on device copying 1 extents between two files, bytesTransferred = 0 extentsTransferred: 0".

Impact

The customer is unable to provision larger size VMs on a Pure datastore mounted to the ESXi host. Creating a VM which is 10G of size works, but creating a 30GB VM fails.

Solution

Follow the solution provided in VMware KB
https://kb.vmware.com/selfservice/mi...rnalId=1007638 to gather the output and troubleshoot this issue:

vmkfstools -P -v 10 /vmfs/volumes/datastore_name

The following output shows that the datastore is running low on the pointer (Ptr) blocks or inodes, which is why it is full.

~ # vmkfstools -P -v 10 /vmfs/volumes/puredatastore/
VMFS-5.60 file system spanning 1 partitions.
File system label (if any): puredatastore
Mode: public ATS-only
Capacity 45079708303360 (42991360 file blocks * 1048576), 21463906123776 (20469576 blocks) avail, max file size 69201586814976
Volume Creation Time: Wed Aug 13 06:40:01 2014
Files (max/free): 130000/116451
Ptr Blocks (max/free): 64512/245
Sub Blocks (max/free): 32000/29350
Secondary Ptr Blocks (max/free): 256/256
File Blocks (overcommit/used/overcommit %): 0/22521784/0
Ptr Blocks  (overcommit/used/overcommit %): 0/64267/0
Sub Blocks  (overcommit/used/overcommit %): 0/2650/0
Volume Metadata size: 1023770624
UUID: 53eb0841-1faf6578-b865-ecf4bbc519f8
Logical device: 53eb083d-9bd41bc0-17ca-ecf4bbc519f8
Partitions spanned (on "lvm"):
        naa.624a9370a2aedf261ad6c61800011010:1
Is Native Snapshot Capable: YES
OBJLIB-LIB: ObjLib cleanup done.

There is not enough Ptr blocks to satisfy a larger VM which require more PTR blocks. The solution would be to do the following:

Overview

How to Restore the Virtual Machine

Please follow the steps outlined below to successfully restore a virtual machine from a Pure Storage FlashArray snapshot:

1. Identify the VMware datastore that contained the problematic VM before the issue was identified.  This can be accomplished in multiple places by using the ESXi host CLI, from the vCenter GUI, the FlashArray CLI, or the FlashArray GUI.
   
2. Here are some Examples:
   Please note that they are different from the Snapshot and VM example below.  This is an example of correlating a Datastore to FlashArray Volume

   vCenter GUI
   Navigate to the Datastore Tab and select the Datastore you want, then click on the Configure Tab and Device Backing Option Here you'll see that the Device Backing is naa.624a937098d1ff126d20469c000199eb On the array, you will be looking for the Volume with the Serial 98d1ff126d20469c000199eb.

   FlashArray GUI

   A little less specific vs using the FlashArray CLI.  You'll need to know the name of the Volume or have need to look at a few volumes. Log into the FlashArray GUI, go to the storage tab and then the volumes tab. From here, click on the Volume you want to confirm correlates to that datastore Here I'm looking at the FlashArray Volume that correlates to the device backing of naa.624a937098d1ff126d20469c000199eb Note the Serial matches: 98d1ff126d20469c000199eb

   The easiest way to do this is from the ESXi CLI and FlashArray CLI.

   ESXi CLI: Locate the Datastore via esxcfg-scsidevs

   [root@ESXi-4:~] esxcfg-scsidevs -m naa.624a937073e940225a2a52bb0003ae71:3 /vmfs/devices/disks/naa.624a937073e940225a2a52bb0003ae71:3 5b6b537a-4d4d8368-9e02-0025b521004f 0 ESXi-4-Boot-Lun naa.624a9370bd452205599f42910001edc7:1 /vmfs/devices/disks/naa.624a9370bd452205599f42910001edc7:1 5b7d8183-f78ed720-ddf0-0025b521004d 0 sn1-405-25-Content-Library-Datastore naa.624a9370bd452205599f42910001edc8:1 /vmfs/devices/disks/naa.624a9370bd452205599f42910001edc8:1 5b7d8325-b1db9568-4d28-0025b521004d 0 sn1-405-25-Datastore-1-LUN-150 naa.624a937098d1ff126d20469c000199ea:1 /vmfs/devices/disks/naa.624a937098d1ff126d20469c000199ea:1 5b7d78d7-2b993f30-6902-0025b521004d 0 sn1-405-21-ISO-Repository naa.624a937098d1ff126d20469c000199eb:1 /vmfs/devices/disks/naa.624a937098d1ff126d20469c000199eb:1 5b7d8309-56bd3d78-a081-0025b521004d 0 sn1-405-21-Datastore-1-LUN-100 naa.624a937098d1ff126d20469c0001aad1:1 /vmfs/devices/disks/naa.624a937098d1ff126d20469c0001aad1:1 5b8f115f-2b499358-c2e1-0025b521004d 0 prod-sn1-405-c12-21-SRM-Placeholder naa.624a937098d1ff126d20469c0001ae66:1 /vmfs/devices/disks/naa.624a937098d1ff126d20469c0001ae66:1 5b901f7e-a6bc0094-c0a3-0025b521003c 0 prod-sn1-405-c12-21-SRM-Datastore-1 naa.624a937098d1ff126d20469c00024c2e:1 /vmfs/devices/disks/naa.624a937098d1ff126d20469c00024c2e:1 5b96f277-04c3317f-85db-0025b521003c 0 Syncrep-sn1-405-prod-srm-datastore-1 naa.624a937098d1ff126d20469c00024c33:1 /vmfs/devices/disks/naa.624a937098d1ff126d20469c00024c33:1 5b96f28b-57eedbc0-ce59-0025b521004d 0 Syncrep-sn1-405-dev-srm-datastore-1 naa.624a9370bd452205599f42910003f8d8:1 /vmfs/devices/disks/naa.624a9370bd452205599f42910003f8d8:1 5ba8fbd3-f5f7b06e-5286-0025b521004f 0 Syncrep-sn1-405-prod-srm-datastore-2 [root@ESXi-4:~] [root@ESXi-4:~] esxcfg-scsidevs -m |grep "sn1-405-21-Datastore-1-LUN-100" naa.624a937098d1ff126d20469c000199eb:1 /vmfs/devices/disks/naa.624a937098d1ff126d20469c000199eb:1 5b7d8309-56bd3d78-a081-0025b521004d 0 sn1-405-21-Datastore-1-LUN-100

   FlashArray CLI

   pureuser@sn1-405-c12-21> purevol list Name Size Source Created Serial dev-sn1-405-21-Datastore-1-LUN-41 5T - 2018-09-04 10:42:27 PDT 98D1FF126D20469C0001A6A1 prod-sn1-405-21-Datastore-1-LUN-100 15T - 2018-08-22 09:07:13 PDT 98D1FF126D20469C000199EB prod-sn1-405-21-Prod-Cluster-RDM-FileShare-1 10T - 2018-08-24 20:24:02 PDT 98D1FF126D20469C00019ABD prod-sn1-405-21-Prod-Cluster-RDM-Quorum-Witness 1G - 2018-08-24 20:23:37 PDT 98D1FF126D20469C00019ABC prod-sn1-405-21-srm-datastore-1 5T sn1-405-c12-25:prod-sn1-405-21-srm-datastore-1-puresra-demoted 2018-09-05 11:24:15 PDT 98D1FF126D20469C0001AE66 prod-sn1-405-21-srm-placeholder 100G - 2018-09-04 16:08:15 PDT 98D1FF126D20469C0001AAD1 pureuser@sn1-405-c12-21> pureuser@sn1-405-c12-21> purevol list prod-sn1-405-21-Datastore-1-LUN-100 Name Size Source Created Serial prod-sn1-405-21-Datastore-1-LUN-100 15T - 2018-08-22 09:07:13 PDT 98D1FF126D20469C000199EB Similar to the GUI, we can match the datastore uuid to the FlashArray volume Serial number to confirm this is the datastore and volume we need to work with.

3. Now that you have the Datastore and Volume mapping, Determine the snapshot on the FlashArray that you would like to perform the restore from:
   Please note that from this point we have a different datastore and array being used as an example.

   pureuser@slc-405> purevol list slc-production --snap Name Size Source Created Serial slc-production.4674 500G slc-production 2017-01-17 11:26:18 MST 309582CAEE2411F900011242

4. After the snapshot has been identified create a new volume from the snapshot:

   pureuser@slc-405> purevol copy slc-production.4674 slc-production-recovery Name Size Source Created Serial slc-production-recovery 500G slc-production 2017-01-17 11:26:56 MST 309582CAEE2411F900011243

5. Confirm the new volume has been created based off of the snapshot listed:

   pureuser@slc-405> purevol list slc-production-recovery Name Size Source Created Serial slc-production-recovery 500G slc-production 2017-01-17 11:26:18 MST 309582CAEE2411F900011243

   The 'Created' date & time should match the timestamp of when the snapshot was created on the newly created volume.

6. Map the newly created volume to the ESXi host you would like to deploy the virtual machine you are restoring:

   pureuser@slc-405> purevol connect --hgroup ESXi-HG slc-production-recovery
   Name                     Host Group  Host       LUN
   slc-production-recovery  ESXi-HG     slc-esx-1  253

7. Perform a rescan on the ESXi host that the newly created volume was presented to complete presentation of the LUN.
8. Add the recovery LUN as a datastore to the ESXi host(s) you plan on performing the recovery on:

   Note in the output above that the recovery LUN is identified as a snapshot to our 'slc-production' datastore we will be recovering.

9. While creating the datastore ensure you choose the: ' Assign a new signature ' option.

   It is not uncommon for the resignature process to take several minutes to complete. If this task does not complete after 10 minutes, engage additional resources for assistance.

10. Once the datastore creation has completed you will note that the datastore name will be in the following format: 'snap-hexNumbers-originalDatastoreName'. The image below is an example of what this specific restore datastore looks like:
11. With the recovery datastore highlighted, locate the 'Actions' wheel and click on 'Register VM...' to locate our VM that needs to be restored.
12. After you have located the VM in need of restoration step through the VMware prompts to add the VM to the ESXi host inventory.

    While registering the recovery virtual machine to the ESXi host, and the original VM is still live on the ESXi host, ensure you rename the recovery VM. If you do not you will have two VMs with the same name and need to look at the underlying datastore properties to determine which VM is the recovery and which is the original.

13. Once the recovery VM is listed in the ESXi host inventory proceed with powering on the VM and ensuring it contains the required data and is accessible as expected. If the original VM is still in the ESXi host inventory ensure it is powered off to ensure no conflicts encountered.

    When powering on the recovery VM you may be asked if the VM has been 'Copied' or 'Moved'. If the original VM is already destroyed and no longer in inventory you can safely choose 'I moved it'. If the original VM is not deleted and going to be around for additional time then you will need to select the: 'I copied it' option so that there is not a conflict in UUIDs between VMs.

14. Once the recovery VM has been powered on and data integrity is confirmed, you can now storage vMotion the VM from the 'snap-hexNumber-OriginalDatastoreName' to the original datastore (if the original datastore will still be used). Otherwise, if the customer is going to destroy the old datastore you can simply rename the recovery datastore and use it as needed.
15. If the customer decides to keep the original datastore, and the storage vMotion of the recovery VM has been completed, you can now safely unmap and clean-up the recovery volume as needed. If they are going to keep the newly created recovery datastore no clean-up is required and you can simply rename the LUN as needed.

References

• VMFS Snapshots and the FlashArray Part VII: Restoring a VM