Revolutionize Customer Support with Stylo Assist + ChatGPT

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Products-Zendesk Marketplace

Revolutionize Customer Support with Stylo Assist + ChatGPT

Introduction to Stylo Assist + ChatGPT

Stylo Assist + ChatGPT is an innovative AI copilot designed to revolutionize customer support by offering unparalleled ticket automation capabilities. This advanced tool is trusted by over 200 Zendesk customers and provides smart solutions to streamline support processes.

Features of Stylo Assist

Stylo Assist offers a wide range of features to enhance support operations. Smart Reply Drafts allow agents to start with a simple input and receive polished responses, automatically incorporating content from the Help Center, past tickets, and macros. Additionally, Stylo Assist assists in info gathering by surfacing relevant articles, past tickets, and macros to help agents efficiently resolve customer inquiries. The tool also provides Ticket Summaries, enabling agents to quickly understand lengthy issues at a glance. Furthermore, Stylo Assist ensures consistent tone management, aligning all responses with the brand's voice. With real-time translations, communicating effortlessly in any language becomes a reality, enhancing global customer support capabilities. E-commerce integrations enable the tool to pull in customer order information from platforms like Shopify, further improving the customer service experience.

Automate Support with Stylo Solve

Stylo Solve takes automation to the next level by automatically resolving low-touch tickets, such as FAQs, order inquiries, and status updates, before they reach agents. Through prebuilt and bespoke integrations, tickets can be classified and resolved without agent involvement, freeing up the team to focus on high-impact issues and customer engagement. Many customers have automated a significant portion of their monthly tickets using Stylo Solve, experiencing seamless support automation.

Insights and Reporting with Stylo

Stylo offers robust reporting capabilities, providing actionable insights into agent performance, customer sentiment, and key metrics. Users can easily spot trends and export data for seamless sharing across teams, enabling data-driven decisions and enhancing support strategies.

Customer Feedback on Stylo Assist + ChatGPT

Customers rave about the benefits of using Stylo Assist + ChatGPT. Users have noted significant time savings, improved response quality, and enhanced support efficiency. The seamless integration of AI technology with Zendesk's platform has provided users with a competitive edge in delivering top-notch customer service.

Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book A Meeting To Setup A VDC

Zendesk Messaging: Providing Rich Conversational Experiences and Instant Help Across Channels

Deliver Personalized Interactions

Zendesk Messaging offers a comprehensive solution to enable businesses to provide rich conversational experiences and instant help across various channels. With the ability to meet customers where they are, this messaging software ensures that personalized interactions are delivered seamlessly. Customers today expect exceptional service across all channels, and Zendesk Messaging makes it easy to meet these expectations.

Read article

Enhancing Customer Engagement with Google Play Reviews Integration in Zendesk Support

Efficiently Address Customer Feedback

The Google Play Reviews app available on the Zendesk Marketplace offers a seamless solution to integrate reviews from the Google Play store into your Zendesk Support account. By installing this app, you can conveniently turn Google Play reviews into tickets within Zendesk Support, allowing you to efficiently address customer feedback and support issues expressed through reviews. This integration streamlines the process of managing and responding to customer reviews, ensuring that no valuable input from users is overlooked.

Read article

Enhancing Agent Productivity with Hide Ticket Fields App on Zendesk Marketplace

Introduction to Hide Ticket Fields App

The Hide Ticket Fields app, available on the Zendesk Marketplace, offers a simple yet effective solution for Zendesk users looking to customize their agent interface by hiding specific ticket fields. By allowing users to select which fields they want to conceal from agents, this app streamlines workflows and ensures a clutter-free viewing experience for agents. With over 200 installations and a 5-star rating based on user reviews, the Hide Ticket Fields app has proven to be a valuable tool for Zendesk users seeking to enhance their customer support processes.

Read article

Empowering Customer Support: Zendesk Quality Assurance Solution

Deliver Consistent CX with AI-powered Quality Assurance

Zendesk's Quality Assurance solution empowers businesses to put AI in charge of conversation quality, ensuring every interaction is thoroughly reviewed to provide instant insights into support performance. By leveraging AI to analyze 100% of tickets, businesses can offer better answers, identify problem areas for improving CX consistency, and ultimately solidify customer relationships to drive loyalty and long-term revenue.

Read article

Exploring the Future of Customer Experience with Zendesk CX Trends 2025

Introduction

In the ever-evolving landscape of customer experience (CX), staying ahead of trends is crucial to success. Zendesk's CX Trends 2025 report offers a deep dive into the future of CX, highlighting the integral role of AI in shaping customer expectations and interactions. With insights from 10,000 consumers and business respondents across 22 countries, this report uncovers the top trends that will drive CX strategies in the coming years.

Read article

Welcome to Knowledge Base!

KB at your finger tips

Products-Zendesk Marketplace