Transform Your Help Desk with Yuma AI on Zendesk

Yuma AI

Transform Your Help Desk with Yuma AI on Zendesk

Enhance Customer Experience with Yuma AI

Yuma AI offers a seamless integration with Zendesk, Gorgias, or Kustomer, providing your help desk with powerful AI features. By leveraging Yuma's AI capabilities, you can improve customer interactions, automate responses, and streamline support processes.

Impressive Results from Yuma Users

Numerous customers have seen significant improvements in their support operations after implementing Yuma AI. Testimonials showcase results such as an 87.5% reduction in First Response Time, a 49% automation rate achieved in under 2 months, a 52% decrease in first reply time and resolution time, and more.

Boost Agent Productivity with Yuma AI

Yuma AI empowers support agents by providing them with accurate information and automating repetitive tasks. This leads to a more efficient workflow, allowing agents to handle inquiries swiftly while delivering high-quality responses. By reducing manual work, agents can focus on more complex customer issues.

Flexible Scalability with Yuma AI

During peak periods or sudden increases in ticket volumes, Yuma AI offers the flexibility to scale resources without notice. This ensures that customer service levels remain consistent even during the busiest times. With a 35% reduction in agent head count during peak periods, organizations can manage fluctuations in workload effectively.

User-Friendly Automation and Customization

Yuma AI's user-friendly interface allows businesses to create new automation scenarios independently. With a 32% automation rate achieved in just 2 months by some users, Yuma enables organizations to automate repetitive tasks and improve customer service productivity. The platform also enables a 40% automation rate in 3 days for some businesses, renewing focus on Customer Lifetime Value (CLTV).

Maintain Brand Reputation and Enhance Customer Service

Yuma AI understands the importance of brand reputation and customer feedback. By automating responses to reviews and feedback, businesses can maintain high levels of customer satisfaction. With a Trustpilot score of 4.7 and a 100% ROI guarantee for your brand, Yuma AI ensures that your customer service remains top-notch.

Seamless Integration and Personalized Support

Yuma AI offers seamless integration with Zendesk, making it easy to implement AI features into your existing workflow. Additionally, Yuma provides personalized support to help businesses get the most out of their AI capabilities. From quick responses to detailed assistance, Yuma's support team ensures a smooth transition and optimal usage of the platform.

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Revolutionizing Customer Support: How EvryJewels Achieved 70% Automation and 63% Cost Reduction with Yuma AI

Introduction to EvryJewels

EvryJewels, a Canadian family-run jewelry business, encompassing trendy and classic jewelry, was founded by siblings Britt and Jake, known for their collaborations and strong community presence. Starting from humble beginnings, the brand has grown into a global name in jewelry.

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Revolutionizing Customer Service with Yuma AI

Empowering Shopify Merchants

Yuma AI is dedicated to introducing the power of AI to Shopify merchants, enabling them to provide exceptional customer service. By embracing AI disruption, Yuma AI foresees a significant transformation in customer service within the next 1-2 years. Their mission is centered on empowering merchants with cutting-edge AI capabilities and supporting customer support agents in delivering outstanding customer experiences.

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Optimizing Customer Service with Yuma AI - Terms of Service Details

Introduction to Yuma AI Terms of Service

Yuma AI offers a range of services to enhance customer service through AI automation. By accessing the website or utilizing the services, users agree to the terms outlined in the Terms of Service.

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Automate Your Customer Support with Yuma AI - Enhance Productivity and Efficiency

Efficiency Boost in First Response Time

Yuma AI's innovative solution has led to an impressive 87.5% reduction in First Response Time (FRT) for businesses. By accurately handling customer inquiries, Yuma enables organizations to streamline their customer support processes and enhance overall efficiency.

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Yuma AI: Revolutionizing Customer Support for MyVariations in the Dental Hygiene Industry

Introduction

MyVariations, a leading brand in the French DTC market for electric toothbrushes, faced a surge in customer inquiries as they expanded into retail and saw their subscriber base grow. This influx of queries posed a challenge to their customer service team, necessitating a more efficient solution to maintain service quality.

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