Blog
Token
About Us
AiDOOS Wiki
Project Cost Estimation

Welcome to Knowledge Base!

KB at your finger tips

Book a Meeting to Avail the Services of Yuma AI overtime

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Categories
All
CRM
Salesforce
ERP
SAP
Storage and Backups
Purestorage Netapp Nutanix
Cloud
AWS
Computing
IBM
Database
MongoDB MySQL PostgreSQL
DevOps
Docker Kubernetes Jenkins GitLab
Mobile
React Native Android
Web
React Angular PHP
Programming
Python
Products
CNC Software (Mastercam) 3D perception 7shifts ABB EV Charging Infrastructure Accelo Aconex (by Oracle) Act-On Actenum Scheduler Actico Compliance Suite ActiveCampaign Adapt Addepar Adobe Captivate Adyen AG Leader Agrivi AgriWebb Agworld Ahrefs Aidoc AIMS360 Akamai Kona Site Defender Algolia Alis by TalentGuard ALLDATA Repair Allscripts Alpaca Trading Altair HyperWorks Altium Designer AMOS Amplitude Anaplan Anessa Biofuel Optimization AppDynamics Applied Epic Applied Materials E3 Aptean ERP Aptean Food & Beverage ERP Aptima Aquatic Informatics’ WaterTrax Arable Arena Solutions PLM Articulate 360 Asana ASML Twinscan Aspen Plus Biochemical Process Modeling Aurora Solar AspenTech APC Athenahealth Atomwise Audiam Audiomovers AspenTech for Refining Autodesk AutoCAD Autosoft AspenTech Pharma Suite Asset Panda Aveva Marine AssetMark Aveva Pipeline Management AVEVA Process Engineering Suite AVEVA Refining Solutions AVEVA Unified Operations Center Avid Media Composer AVL eSuite AWS Ground Station AWS IoT Greengrass Azure IoT Central Azure Space Backbase BatchMaster ERP Benchling Bentley OpenFlows Bentley OpenRoads Bentley OpenUtilities Bentley Systems AssetWise Bentley Systems – OpenRail beonic BevSpot Bigbelly Smart Waste & Recycling System BigCommerce Automotive Bitly Bitmovin Blackbaud BlackBerry AtHoc Blackboard Learn BlackLynx Blend Blue Yonder WMS Bluebeam Revu Bohemia Interactive Simulations (BISim) Bosch Esitronic Diagnostic Bosch IoT Suite Braintree Bright Biomethane Brightpearl Bringg Browzwear Builder Prime Buildertrend BuildTools BWX Technologies' Nuclear Security Cabinet Vision Cadence OrCAD Cadence Virtuoso CAE Canvas LMS Cargowise One Carrier i-Vu CaterZen CattleMax CDK Global Celtx Cerner Pharmacy ChargePoint Cloud Services Charles River Development Check Point CloudGuard Checkout.com Cin7 Circularise Cisco Umbrella Classcraft ClearDATA ClearMetal ClickFunnels ClickUp Climate FieldView Clir Renewables Cloud Lending (Q2 Software) Cobb Accessport ComplianceQuest ComplyAdvantage Conducttr Conservis Continental Connected Vehicle Copper Coupa by LLamasoft CQG Integrated Client Creatio Creatio marketing CropNutrition CrowdStrike Falcon CyberSource Damarel Darktrace Dassault Systèmes CATIA Dassault Systèmes ENOVIA Dataminr DaVinci Resolve DealerSocket DealHub Decisive Farming Deliverect Deltek Costpoint Demandbase Denso EV Thermal Systems DeSL (Digital Enterprise Software) DigitalOcean DJI Ground Station Pro Docebo DrillPlan by Schlumberger DroneDeploy e-Builder Ecochain EcoVadis Edmentum Edsby EFI Live Tuning EFI Optitex EFI PrintSmith Vision Ellie Mae Encompass Ellucian Banner Elucidat Emerson Ovation Emerson Plantweb eMoney Advisor Enact Systems Enfusion Envestnet | Tamarac Epicor ERP Epicor Parts Network Esko ArtiosCAD Esko WebCenter ETQ Reliance QMS Everbridge eVinci™ Micro Reactor by Westinghouse Exostar SCM Fanuc Automation Fanuc Robotics FarmERP FarmLogs FieldAware Finacle Finastra Fusion FinQuery Flatiron Health FoodLogiQ Fortinet FortiGate FourKites Freshworks GDC Technology GE Digital APM GE Digital Plant Applications GE Digital Predix GE Healthcare FlexFactory GE Vernova Genscape Pipeline Solutions Geofeedia GeoSoftware Geotab GEP SMART Gerber Technology GetAccept Gorgias Greenbyte Energy Cloud Greenlight Guru GreenPrinter GreenSlate Guidewire Software Handshake HawkEye 360 Health Catalyst Herdwatch Hexagon Intergraph CAD Hexagon Manufacturing Intelligence Hexagon MSC Software Hexagon PPM Hexagon Safety & Infrastructure Hexcel HexPly Honeywell Enraf Tank Gauging Honeywell Forge Honeywell Forge for Chemicals Honeywell UOP Ecofining Houzz Pro HP Indigo Digital Press HP Tuners VCM Suite HubSpot CRM IBM i2 IBM Watson Health IFS Applications Illuminate Education Imprivata Indra Air Automation InEight Infor CloudSuite Food & Beverage Infor EAM Infor LN Infor WMS Inmarsat Fleet Data Instapage Insurity Intellect QMS Intergraph SmartMarine 3D Intex ERP Intuitive Surgical da Vinci IONOS Ironclad iSpring Suite John Deere Operations Center Johnson Controls Metasys Juro JustFood ERP Kahoot Kahua Kareo KBC Petro-SIM by Yokogawa Keap Kiinaxis RapidResponse Kinaxis RapidResponse Kisters WISKI KLA YieldStar Klaviyo Knewton Alta Kratos OpenSpace KUKA Robotics KUKA Smart Production Kustomer Landr LeadAngel LeanData Lectra Fashion PLM Leidos Integrated ISR Solutions Linode Lithium Balance BMS Lockheed Martin DiamondShield LogicGate Logility LogiNext Mile LuciadLightspeed (Hexagon) Luma Health Mahle Thermal Management Majesco Mallcomm MAM Software Autopart Manhattan TMS Manhattan WMS Mark43 MASS (Cohort plc) MasterControl Manufacturing Excellence MasterControl Quality Excellence Material Exchange McKesson Pharmacy Management MedeAnalytics Medidata Solutions Medtronic CareLink Medtronic Hugo RAS Mentor Graphics (Siemens) MetricStream Microsoft D365 SCM Microsoft Project MilliporeSigma BioContinuum MindTickle Mirakl Mitchell1 ProDemand MODS (Military Operational Decision Support) Moodle Moody’s Analytics Morningstar Direct MRI Facilities Management MuleSoft MyPath Nautilus Labs Navitaire nCino Nearpod Netafim NetApp Netwrix Auditor NextGen Healthcare NICE Actimize NICE Public Safety Nimble Nutshell Nuvation Energy BMS Nuvolo Office Furniture by Haworth Omnisend OneTrust OneWeb Satellite Services Onfleet Optibus Optimizely ONYX InSight Oracle E-Business Suite Oracle FLEXCUBE Oracle TMS Orion Advisor Tech OSISoft PI System Outgrow OVHcloud PagerDuty Palo Alto Networks Cortex XSOAR Palo Alto Networks Prisma Cloud PandaDoc Panorama Education Parrot Analytics Petrel by Schlumberger Philips HealthSuite PipelineManager by Atmos International Pipeliner CRM PitchBook Pix4Dfields Planet Labs Plex Systems PowerSchool PredictHQ Printavo Procore Project44 Proposify Prospera PTC Windchill Quantifi QuarkXPress Quipli Quorum Distribution Software R1 RCM Rackspace Rapyd ReCharge Reynolds and Reynolds Rightsline Riskalyze Roostify Runway ML S&P Capital IQ Sabre AirCentre Safefood 360 Saipher ATC SAP Defense & Security Sapiens CoreSuite Oracle Cloud SCM Oracle NetSuite Plex Manufacturing Cloud QbDVision Ramco Aviation MRO Suite RedTeam SAP EWM SAP Supply Chain Management SAS Analytics Schoology ScreenCloud Sensia Oilfield Monitoring and Control SentinelOne Serpstat Shift Technology Shift72 ShipBob ShipServ Shopify Plus Shopify Plus for Automotive Shotgun (by Autodesk) Siemens Simcenter Signal Sciences SimCentric Technologies SimCorp Dimension SimScale Simutech Multimedia Skedulo SkillMill by Interplay Learning Skyfii SkyWatch EarthCache Slingshot Orbital Smartsheet for Compliance Snapsheet Solutionreach Soyang Europe Green Materials Sparta Systems TrackWise Sphera Sustainability Management Spire Space Services Splunk Enterprise Security Splunk Industrial IoT Square for Retail StormGeo Stratasys 3D Printers Stripe STRIVR StudioBinder SUSE Swissport Symantec Endpoint Security (Broadcom) Synopsys TCAD Syntasa TalentLMS TankVision by Endress+Hauser Teladoc Health Tenable.io Terminus TexGen Thales CipherTrust Thales Manpack EW Suite Thales TopSky-ATC Thinkorswim Thryv Toast POS TotalEnergies Bio Lubricants TraceGains TraceLink Trimble Construction Trove TurnKey Lender Udemy for Business Unbounce Updox Validic Valmet DNA Automation System Varsity Tutors Veeva CRM Veeva MedTech Veeva Quality Veeva Vault Vendasta Veson Nautical IMOS Platform Viewpoint (by Trimble) Vimeo OTT Virbela Vizient VTS VWO Waste Management Open API by AMCS Waystar Wealthfront Wherefour WindRiver Helix Virtualization Platform WoodCAD|CAM Workday Student Worldpay Wrike Xactly Xerox Paper Recycling XOLV Xtime YCharts Yopto Zendesk Marketplace Zoho Zoho Inventory Zonos Zscaler Web-to-Print by Printful Zuppler ABB Robotics Solutions Alibaba Cloud ANSYS Composite PrepPost Apollo Autodesk BIM 360 Aventri BigCommerce Bizzabo Bloomberg Terminal BookBrush Brella Canva Pro Chartmetric Contentful edX EnergyHub EventPro Granular Helix Core iVvy Venue Management Joomag ManageArtworks MathWorks MATLAB Mobalytics Moocall On24 Pluralsight PressPad Prismm (All Seated) Reedsy RegFox SAP S/4HANA Amwell ANSYS Engineering Simulation Software Autodesk CFD AutoGrid Flex BetterUp Dassault Systèmes SIMULIA Evisort FlippingBook LabWare LIMS SAP TMS Amazon Augmented AI Aquarium V7 Dataloop Encord Encord Galileo Labelbox Voxel51 iMerit Ango Hub Multimodal AI Platform Canva Scalenut Hypotenuse AI Writer Copy.ai RELAYTO Amplience M1-project Imagine.io Aida Social Craftly.AI Typetone Describely Adobe GenStudio for Performance Marketing Astral Contents DashoContent Eden AI hair-style.ai PlanPost AI ZiNK AI Kore.AI Microsoft Copilot Genesys Cloud CX Synthflow Botpress Twixor Guru Qualified LivePerson Leena AI Autonomous Agent Voiceflow Replicant Conversica Rezolve.ai Dixa Assembled Zowie Level AI Moveworks Espressive, Inc. Haptik Rulai Cognigy.AI MeBeBot Intelligent Assistant Supervity Vozy HCL BigFix AEX ViaSay Kenyt Puzzel yellow.ai EVA.ai Verint Messaging Cresta Netomi Omind AiSDR Engagely.ai Floatbot Tiledesk FPT.AI Relevance AI Kindly Yuma AI CoSupport AI Joule AtomChat.io Enjo IntelePeer PolyAI Salesforge Vodex.ai Born Digital Hoory AI Nurix Overchat AI Spotlight.ai UneeQ Accenture Conversational AI Benedic chatbot IA Comm100 Chatbot eGain Virtual Assistant for Agents Fulkrum GPTBots.ai KNO Plus Moveo.AI Neople Qlary AI TailorTask Verint Intelligent Virtual Assistant Agent4 AIgent Atomicwork Clay Research Copilot.Live Cust Debales AI Conversion Agent FlashAI Remplo SeamlessGPT SearchUnify Virtual Assistant (SUVA) SideKick AI Taalk AI Talkdesk Turbo AI Agent Village AI Vinsi AI Wethos AI Wizr AI Studio You.com Deepgram Whisper Hour One Gladia

Yuma AI

(Go to Product)

Revolutionizing Customer Support with Yuma AI: The Koin Club Success Story

Enhancing Customer Service Efficiency

The Koin Club implemented Yuma AI to automate 40% of their customer support tickets, leading to a remarkable enhancement in their SLA response times, which increased from 6% to 56.9% in just six months. This automation allowed them to optimize their customer support staff by 83%, showcasing a significant improvement in operational efficiency.

Addressing Scaling Challenges

Initially, The Koin Club struggled with phone-based customer interactions lasting up to 30 minutes each, limiting scalability. The surge in customer inquiries, especially across different time zones, posed a challenge in maintaining efficient customer support. The high turnover rate in customer service positions added complexity, necessitating a solution to handle diverse inquiries and peak period staffing.

Empowering Global Support with Yuma AI

The adoption of Yuma AI enabled The Koin Club to automate 40% of customer inquiries, ensuring prompt and tailored responses across all time zones. The platform facilitated consistent brand voices for The Koin Club and Tilly Pig, empowering a single agent to manage diverse customer tickets seamlessly. With an 83% reduction in support staff, The Koin Club optimized operational costs while maintaining service quality.

Transformative Results and Strategic Benefits

The implementation of Yuma AI resulted in rapid SLA response times of 56.9%, significantly enhancing customer satisfaction through automated routine inquiries. Operational streamlining led to reduced reliance on human agents, decreasing costs while maintaining a high standard of engagement. Automation also expanded The Koin Club's global reach, ensuring immediate and accurate responses worldwide.

Maximizing ROI and Future Growth

The Koin Club reported achieving at least 9x ROI with Yuma AI, emphasizing the transformative impact of automation on their operations. The ability to handle 30+ tickets in the time it took for a single call underscores the efficiency and global accessibility facilitated by Yuma AI's automation. This strategic adoption sets the stage for continued expansion and operational excellence for The Koin Club.

Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book a Meeting to Avail the Services of Yuma AIovertime

Reshaping E-Commerce Customer Service with Omnie and Yuma AI

Introduction to Omnie and Yuma AI Partnership

Omnie, a prominent customer-service solutions provider, partnered with Yuma AI in April 2023 to revolutionize e-commerce customer service. Through this collaboration, 12 e-commerce businesses are benefiting from personalized, autonomous AI support available round-the-clock in multiple languages and brand personas.

Read article

Streamline Your Subscription Management with Yuma AI's Seal Subscriptions Integration

Effortless Subscription Management with Seal Subscriptions

Seal Subscriptions is a dedicated subscription management tool crafted for Shopify merchants, offering seamless creation and management of multiple subscription options directly within the Shopify ecosystem. With Seal, users can easily set up auto-charging subscriptions and manually create customized subscription plans for their customers. The tool integrates smoothly with major e-commerce platforms like Shopify and popular help desks such as Gorgias and Zendesk, while also supporting integration with other apps like Bundler, Klaviyo, and Google Analytics.

Read article

Revolutionizing Customer Support with Yuma AI

Innovative Features for Enhanced Customer Support

Yuma AI offers a range of innovative features that revolutionize customer support processes. With integrations with platforms like Shopify, Kustomer, and Zendesk, Yuma AI provides seamless solutions for businesses to streamline their customer interactions. Automated responses, advanced analytics, and personalized support tools are just a glimpse of the cutting-edge features that Yuma AI offers.

Read article

Enhancing Customer Service with Yuma AI on Kustomer

Transforming Customer Service Efficiency with Yuma AI

Yuma AI offers a cutting-edge solution to enhance customer service efficiency through AI automation. By integrating Yuma AI with platforms like Gorgias, Zendesk, or Kustomer, businesses can experience a significant reduction in first response time (FRT) and achieve higher levels of automation.

Read article

Revolutionizing Ecommerce Customer Support with Yuma AI

Introduction to Yuma AI

Yuma AI is an innovative company focused on automating ecommerce customer support by leveraging advanced AI technology. The company's primary goal is to automate 100% of customer tickets, with an industry-leading automation rate of up to 60% for top merchants. Merchants choose Yuma AI for its exceptional accuracy and efficiency in AI automation, setting it apart from other tools in the market.

Read article