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Yuma AI

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Revolutionizing Customer Service with Yuma AI

Empowering Shopify Merchants

Yuma AI is dedicated to introducing the power of AI to Shopify merchants, enabling them to provide exceptional customer service. By embracing AI disruption, Yuma AI foresees a significant transformation in customer service within the next 1-2 years. Their mission is centered on empowering merchants with cutting-edge AI capabilities and supporting customer support agents in delivering outstanding customer experiences.

Innovative Approach to Product Development

Backed by Y Combinator, Yuma AI may be a small team, but their dedication to product and engineering excellence allows them to roll out new features regularly. Recognizing the rapidly evolving AI landscape, the team at Yuma AI strives to innovate continuously to stay ahead of industry trends and provide merchants with state-of-the-art solutions.

Dedicated Team of Experts

The team at Yuma AI comprises individuals with diverse expertise and a shared passion for technology. From the Founder & CEO, Guillaume Luccisano, to software engineers and account managers, each member is committed to driving the vision of enhancing customer service through AI. With a blend of technical prowess, creativity, and strategic thinking, the team at Yuma AI is well-equipped to deliver comprehensive support to their clientele.

Affordable AI Solutions for Immediate ROI

Yuma AI stands out for offering affordable AI solutions that deliver immediate return on investment. With a focus on true automation, the platform enables merchants to streamline their operations and enhance customer interactions effectively. By leveraging AI technology, Yuma AI empowers businesses of all sizes to elevate their customer service standards and drive business growth.

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Optimizing Customer Service with Yuma AI - Terms of Service Details

Introduction to Yuma AI Terms of Service

Yuma AI offers a range of services to enhance customer service through AI automation. By accessing the website or utilizing the services, users agree to the terms outlined in the Terms of Service.

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Automate Your Customer Support with Yuma AI - Enhance Productivity and Efficiency

Efficiency Boost in First Response Time

Yuma AI's innovative solution has led to an impressive 87.5% reduction in First Response Time (FRT) for businesses. By accurately handling customer inquiries, Yuma enables organizations to streamline their customer support processes and enhance overall efficiency.

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Yuma AI: Revolutionizing Customer Support for MyVariations in the Dental Hygiene Industry

Introduction

MyVariations, a leading brand in the French DTC market for electric toothbrushes, faced a surge in customer inquiries as they expanded into retail and saw their subscriber base grow. This influx of queries posed a challenge to their customer service team, necessitating a more efficient solution to maintain service quality.

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Revolutionizing Customer Support with Yuma AI: The Koin Club Success Story

Enhancing Customer Service Efficiency

The Koin Club implemented Yuma AI to automate 40% of their customer support tickets, leading to a remarkable enhancement in their SLA response times, which increased from 6% to 56.9% in just six months. This automation allowed them to optimize their customer support staff by 83%, showcasing a significant improvement in operational efficiency.

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Reshaping E-Commerce Customer Service with Omnie and Yuma AI

Introduction to Omnie and Yuma AI Partnership

Omnie, a prominent customer-service solutions provider, partnered with Yuma AI in April 2023 to revolutionize e-commerce customer service. Through this collaboration, 12 e-commerce businesses are benefiting from personalized, autonomous AI support available round-the-clock in multiple languages and brand personas.

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