Automate Your Customer Support with Yuma AI - Enhance Productivity and Efficiency

Yuma AI

Automate Your Customer Support with Yuma AI - Enhance Productivity and Efficiency

Efficiency Boost in First Response Time

Yuma AI's innovative solution has led to an impressive 87.5% reduction in First Response Time (FRT) for businesses. By accurately handling customer inquiries, Yuma enables organizations to streamline their customer support processes and enhance overall efficiency.

Testimonials of Success

Industry leaders like Augustus Wiesel, CEO at MFI Medical, testify to Yuma AI's superiority. With a 45% full automation rate achieved in a short time, businesses can trust Yuma to deliver exceptional results and outperform competitors.

Personalized Support and Fast Response Times

Yuma AI not only automates processes effectively but also offers personalized support and fast response times. Customers, like the CX Manager at Clove, have experienced a drastic decrease in negative-quality flags, ensuring smooth operations and high-quality interactions.

Optimized Agent Productivity

Yuma AI empowers agents to respond swiftly and effectively, leading to a 52% decrease in first reply and resolution times. Ops managers like Rowan at Evolve Skateboards appreciate how Yuma equips their team with timely information, enhancing productivity and elevating customer service levels.

Seamless Peak Period Management

For organizations experiencing unpredictable peak periods, Yuma AI offers a solution to ramp up resources without notice, leading to a 35% reduction in agent headcount. Operations Director Hayley at The Koin Club emphasizes how Yuma enables businesses to maintain high service standards during challenging periods.

Scalable Ticket Automation

With a 32% automation rate achieved in just 2 months, Yuma AI proves its scalability and efficiency in handling increased ticket volumes. Businesses, like MyVariations led by Founder Martin, can rely on Yuma to automate processes independently, resulting in significant improvements in response times and overall service quality.

Enhanced Support and ROI Focus

Yuma AI allows businesses to focus on Customer Lifetime Value (CLTV) by automating 40% of customer service in just 3 days. Founder Medhi from Mool highlights the clear ROI gained from using Yuma, enabling agents to provide faster support round the clock while driving customer loyalty and satisfaction.

Brand Reputation Management

Maintaining high levels of customer satisfaction and brand reputation is crucial, and Yuma AI supports this effort effectively. Customer Experience Specialist Sabrina from ASRV praises Yuma's ability to respond to reviews and feedback promptly, ensuring businesses can uphold a positive image and engage with customers efficiently.

Empower Your Brand with Yuma AI

Yuma AI guarantees a 100% ROI for your brand, showcasing the confidence in its solution and its ability to drive value for businesses. With a focus on enhancing customer service productivity, Yuma offers businesses the opportunity to automate processes seamlessly and elevate their customer support experience.

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Yuma AI: Revolutionizing Customer Support for MyVariations in the Dental Hygiene Industry

Introduction

MyVariations, a leading brand in the French DTC market for electric toothbrushes, faced a surge in customer inquiries as they expanded into retail and saw their subscriber base grow. This influx of queries posed a challenge to their customer service team, necessitating a more efficient solution to maintain service quality.

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Revolutionizing Customer Support with Yuma AI: The Koin Club Success Story

Enhancing Customer Service Efficiency

The Koin Club implemented Yuma AI to automate 40% of their customer support tickets, leading to a remarkable enhancement in their SLA response times, which increased from 6% to 56.9% in just six months. This automation allowed them to optimize their customer support staff by 83%, showcasing a significant improvement in operational efficiency.

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Reshaping E-Commerce Customer Service with Omnie and Yuma AI

Introduction to Omnie and Yuma AI Partnership

Omnie, a prominent customer-service solutions provider, partnered with Yuma AI in April 2023 to revolutionize e-commerce customer service. Through this collaboration, 12 e-commerce businesses are benefiting from personalized, autonomous AI support available round-the-clock in multiple languages and brand personas.

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Streamline Your Subscription Management with Yuma AI's Seal Subscriptions Integration

Effortless Subscription Management with Seal Subscriptions

Seal Subscriptions is a dedicated subscription management tool crafted for Shopify merchants, offering seamless creation and management of multiple subscription options directly within the Shopify ecosystem. With Seal, users can easily set up auto-charging subscriptions and manually create customized subscription plans for their customers. The tool integrates smoothly with major e-commerce platforms like Shopify and popular help desks such as Gorgias and Zendesk, while also supporting integration with other apps like Bundler, Klaviyo, and Google Analytics.

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Revolutionizing Customer Support with Yuma AI

Innovative Features for Enhanced Customer Support

Yuma AI offers a range of innovative features that revolutionize customer support processes. With integrations with platforms like Shopify, Kustomer, and Zendesk, Yuma AI provides seamless solutions for businesses to streamline their customer interactions. Automated responses, advanced analytics, and personalized support tools are just a glimpse of the cutting-edge features that Yuma AI offers.

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