Goal-based Conversations
Yellow.ai's generative AI enables goal-oriented customer interactions, going beyond simple query handling to scenario management. This results in a 50% improvement in customer journey completion rates and 90% self-serve automation, enhancing overall customer experience.
Human-like Empathy
With Yellow.ai CDP, AI agents can provide personalized recommendations and solutions based on customer preferences, showcasing human-like empathy. This approach leads to a 40% increase in customer satisfaction and a 50% increase in conversions, fostering stronger customer relationships.
Gen AI-powered Inbox
Empower customer service agents with Yellow.ai's generative AI for chat summaries, response suggestions, and tonality adjustments. This leads to a 50% increase in CSAT scores and a 30% reduction in Average Handling Time, streamlining query resolutions and improving customer service efficiency.
Dynamic Workflows
Yellow.ai's generative AI-infused Dynamic Workflow Generator adapts to evolving customer scenarios, providing customizable and agile responses. This results in a 20% increase in lead generation and a 50% boost in user engagement, enhancing overall customer interactions.
Faster Time to Value
Launch campaigns instantly with AI-generated contextual templates from Yellow.ai's generative AI-powered content engine. This enables a 3X faster time to market and a 50% reduction in development time, accelerating business growth and agility.
Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive
seamless operations, and scale effortlessly for long-term success.
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