Empowering Autonomous Conversations with VoiceX
Experience the exceptional capabilities of VoiceX, Yellow.ai's human-like voice AI agents that autonomously handle complex conversations. These agents are designed to provide a seamless and personalized customer service experience.
The All-in-One Platform Solution
Yellow.ai's unified customer service automation platform offers a multi-LLM architecture that automates queries across 35+ text and voice channels. By utilizing dynamic AI agents and AI assistants, this platform enhances agent performance and improves overall customer experience.
Enhanced Customer Experience and Agent Performance
With Yellow.ai, businesses can deliver personalized customer experiences that adapt in real-time. By leveraging contextual conversations across various channels like text, voice, and email, organizations can resolve issues faster and boost agent performance, ultimately unifying the entire customer journey.
Key Capabilities of Yellow.ai's Platform
Yellow.ai's platform offers various key capabilities, including text and instant messaging personalization, voice AI for human-like interactions, email automation with generative AI, multiple integrations for faster value realization, AI-powered agent assistance, knowledge search, analytics and reporting, as well as data security and compliance.
Specialty LLMs for Market-Leading Speed and Accuracy
Yellow.ai's specialty smaller task-specific LLMs are built for precision, enabling organizations to increase customer engagement by 60% and achieve high ROI with goal-based conversations. These LLMs move beyond content-based automation and help businesses attain their objectives effectively.
Regional Language Support and Fast Deployment
Yellow.ai's AI models, such as Orchestrator LLM and Komodo 7B, offer regional language support and memory window capabilities for seamless context switching. With training on millions of tokens and prebuilt native integrations, organizations can achieve faster time to value without the need for extensive training.
Success Stories with Yellow.ai
Waste Connections, a satisfied customer of Yellow.ai, has benefited from accelerated AI automation and successful deployments of voice AI agents. By automating routine queries, Waste Connections saved millions of dollars over a year while maintaining high customer satisfaction levels.
Crafting Success with Yellow.ai
Gain insights into choosing the right AI solution for transforming customer service by reading Yellow.ai's e-guide. Discover how businesses can craft success with the best-fit AI for customer service and navigate the build versus buy decision effectively.
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