Revolutionizing Customer Engagement with VoiceX AI Agents

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Revolutionizing Customer Engagement with VoiceX AI Agents | Yellow.ai

Elevate Customer Service

Yellow.ai's VoiceX AI agents offer automated interactions across 35+ channels, enhancing customer engagement by 60%. By maintaining conversation continuity across channels, businesses can reach customers wherever they are, resulting in a seamless customer experience.

One Platform, Multiple Channels

Yellow.ai enables businesses to be available for customers on demand, reducing the cost of handling queries. Through engaging and hyper-personalized conversations in 135+ languages across 35+ channels, companies can boost their Customer Satisfaction (CSAT) by 40%.

Text Automation

Yellow.ai's dynamic AI agents provide immediate, on-demand query resolution to customers. Utilizing multi-LLM-based customer service platforms, businesses can scale conversations effectively, leading to increased efficiency in customer support.

Voice Automation

Leverage Yellow.ai's advanced voice AI agents for unified brand communication. These agents are designed to handle interruptions with context and empathy, ensuring a seamless customer conversation experience. This feature leads to an 85% reduction in ticket volumes, improving operational efficiency.

Email Automation

Yellow.ai streamlines up to 80% of inbound email inquiries, expediting resolutions and reducing operational costs. By providing tailored self-service experiences through efficient email support, businesses can seamlessly transition to human agents when required, enhancing overall customer satisfaction.

Quick and Easy Integrations

With Yellow.ai, businesses can integrate seamlessly across various platforms such as WhatsApp, Google Business, Instagram, and Slack in just one click. This allows for automated suggestions, in-chat commerce, and enhanced brand communication, contributing to a more cohesive customer journey.

Success Stories

Yellow.ai has successfully enabled leading enterprises like Sony India, Randstad USA, and UnionBank of the Philippines to enhance their customer service and operational efficiency. By leveraging Yellow.ai's AI agents, these organizations have seen significant improvements in personalized experiences, automation efficiency, and cost reduction.

Incredibly Human-like AI Agents

Yellow.ai's VoiceX AI agents are built for enterprise scale and security, offering zero engineering lift, 100+ integrations, and a multi-LLM architecture. These agents provide a human-like conversational experience, ensuring a personalized and efficient customer service journey.

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Revolutionize Customer Service with VoiceX AI Agents | yellow.ai

AI-First Customer Service Automation

VoiceX AI agents from yellow.ai can slash operational costs by 60% through AI-first customer service automation. By streamlining support operations and accurately addressing customer inquiries across 35+ channels, businesses can save significantly on support costs. With a cutting-edge unified customer service platform, organizations can experience a 40% increase in CSAT and 50% increase in agent productivity while achieving 90% automation within 30 days.

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