Welcome to Knowledge Base!

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Categories
All

Products-Xtime

Revolutionizing Dealerships: Xtime's Impact on Efficiency and Profitability

Enhancing Customer Experience with Xtime

Xtime has been a game-changer for dealerships across the board, providing solutions that not only streamline operations but also significantly improve customer experiences. Scott Haddock, Service Director at Chapman Honda Tucson, highlighted the effectiveness of the Lyft and Xtime integration, emphasizing how courtesy rides now take only 3–4 minutes to arrive compared to the previous wait times of over an hour with shuttles. This showcases the tangible impact Xtime has in reducing customer wait times and enhancing overall satisfaction.

Testimonials from Satisfied Dealers

Matt Ketchum, Service Manager at Ferman Volvo, Tarpon Springs, Florida, expressed his strong support for Xtime by stating that he wouldn't want to work at a dealership that doesn't utilize Xtime's services. Furthermore, Dawn Newsome, Director of Fixed Operations at Vaden Automotive Group, emphasized how incorporating Xtime's Engage solution has transformed their service lane's write-up process, creating a friendlier and more personalized environment, ultimately boosting customer satisfaction.

Optimizing Operations and Communication

Luke Ammann, Service Manager at Manly Honda, praised Xtime's software system for seamlessly integrating with their existing processes, enabling them to work efficiently across various areas. Shaun Del Grande, President of Del Grande Dealer Group, emphasized the improved communication and partnership facilitated by Xtime, leading to enhanced customer relationships. John McSherry, Executive Manager at Central Valley Nissan, highlighted how Xtime transitioned their dealership from impersonal transactions to a more personal and tech-savvy customer interaction, marking a significant shift in their business approach.

Driving Results and Trust in Xtime

Xtime's impact is undeniable, with dealers experiencing a 28x return on investment with Xtime Schedule. The platform's success has garnered trust from numerous dealers, supported by various OEM endorsements, ensuring its credibility and effectiveness. Bryan Smith, General Manager of Toronto Honda and Toronto Kia, spoke highly of Xtime's products, stating that leveraging the Invite product alongside the rest of the Xtime suite is a no-brainer for dealers. The real, measurable results delivered by Xtime underscore its value proposition and commitment to driving profitability and efficiency in the automotive industry.


Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book A Meeting To Setup A VDCovertime

Revolutionize Your Fixed Ops Department with Xtime's Innovative Solutions

Maximizing Service Department Value

Xtime offers cutting-edge technology solutions to drive efficiency, profitability, and customer and employee retention in your service department. By utilizing Xtime, dealerships can enhance the overall customer experience, optimize fixed ops performance, and ultimately increase their bottom line.

Read article

Xtime University: Empowering Dealership Teams for Success

Unlock Your Team's Potential with Xtime University

Xtime University is dedicated to equipping dealership teams with the knowledge and skills they need to thrive in the automotive industry. By offering comprehensive training and certification courses, Xtime University ensures that all dealer personnel can master Spectrum, Xtime's cutting-edge service experience platform. The success of your business is intricately linked to the proficiency of your team, and Xtime University is here to empower every member to excel.

Read article