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Revolutionize Your Service Lane with Xtime Quick Tips

Using Xtime University for Training Employees

Xtime University offers valuable training tools for new hires and refreshers for existing employees, as demonstrated by Daniel Watts in a quick video tutorial. This resource ensures that your team is well-equipped with the knowledge to provide exceptional service.

Creative Staffing Solutions with Xtime

Staffing shortages in the service lane can significantly impact your business. Tiffani Stefanescu shares innovative ways to leverage Xtime tools to attract and track more applicants and referrals, ensuring your dealership runs smoothly even during peak service times.

Optimizing Service Menus with Xtime

Daniel Watts guides viewers on optimizing service scheduling menus to align with dealership needs. By fine-tuning a la carte services and service menus, you can enhance customer satisfaction and drive business growth.

Maximizing Technician Efficiency with Skill Constraints

Joe Hawkins provides insights on assigning technicians with relevant skillsets through skill constraints within Xtime. This ensures that each job is handled by a technician with the appropriate expertise, maximizing operational efficiency and customer satisfaction.

Enhanced Customer Communication with Xtime Texting

Xtime Texting offers superior communication solutions for service customers. Discover three quick tips that leverage texting options to deliver exceptional customer experiences, catering to modern communication preferences.

Creating Professional Media Presentations with Xtime

Tiffani Stefanescu walks you through creating organized and professional video walkarounds to enhance customer engagement. From preparation to presentation, learn how to leverage effective media capture and presentation techniques for a polished customer experience.


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Revolutionize Your Dealership's Fixed Ops with Xtime Technology Suite

Drive Efficiency and Profitability

Xtime offers cutting-edge technology solutions designed to transform your dealership's fixed ops operations, driving efficiency, profitability, and customer retention. By leveraging Xtime's suite of tools, you can streamline your service department, maximize the value of every repair order, and enhance the overall customer experience.

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Optimizing Service Workflows in Dealerships with Xtime

Introduction

In the automotive industry, dealership workflows play a crucial role in enhancing revenue streams, boosting service staff productivity, and increasing customer lifetime value. Despite their importance, these workflows often face challenges that can hinder operational efficiency. Xtime, a leading technology partner, offers a comprehensive solution to address common workflow frustrations and optimize service operations in dealerships.

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Back to Basics: A Comprehensive GM’s Guide to Managing the Service Lane with Xtime

Optimizing Service Success with Xtime Tools

General Managers who might not have a background in service can still lead fixed operations effectively with Xtime's tools. Brenda Berg, a Fixed Operations Strategist at Cox Automotive, presents a guide on leveraging Xtime tools to set goals, track performance, and enhance team accountability. By utilizing Xtime's solutions, managers can identify and monitor objectives while enhancing the overall service performance.

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Unlocking Efficiency: Enhancing Customer Service with Xtime's Quick Access to Quote Signatures

The Power of Quick Access

Xtime, an innovative automotive service solution provider, has introduced a valuable feature enhancement that revolutionizes the way service advisors access customer quote signatures. This enhancement allows service advisors to seamlessly retrieve customer quote signatures directly from the customer profile, streamlining the customer service process and enhancing overall efficiency.

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Revolutionizing Service Operations: The Power of Xtime Solutions

Enhance Customer Service with Xtime Suite

In the dynamic realm of automotive retail, three main pillars drive success: efficiency, customer satisfaction, and profitability. To excel in these areas, Kia dealerships, and by extension, all automotive service providers, must stay on the cutting edge of technology. This is where the Xtime suite, comprising Schedule, Engage, and Inspect, emerges as a game-changer. By leveraging Xtime's certified suite of products, dealerships can streamline their operations and deliver an unmatched service experience to customers.

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