Optimize Automotive Service Scheduling with Xtime

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Optimize Automotive Service Scheduling with Xtime

Enhance Customer Experience and Staff Efficiency

Xtime offers a comprehensive solution for automotive dealers, providing convenient and flexible service scheduling anytime, anywhere. With Xtime Schedule, dealers can optimize staff utilization and enhance customer satisfaction through a simple and user-friendly interface. This results in an 11% increase in customer retention and a remarkable 27X return on investment.

Key Features and Benefits of Xtime Schedule

Xtime Schedule equips dealers with cutting-edge capacity management tools and automated consumer scheduling processes. The platform enables 24/7 online and mobile service scheduling, allowing customers to book appointments with real-time availability and receive automatic reminders. Additionally, dealers can optimize shop capacity, personalize customer experiences with customizable menus, and streamline the check-in process by capturing multimedia such as pictures and videos of vehicle issues.

Integrated Service Offerings for Seamless Operations

Xtime integrates with various technologies, including Cox Automotive solutions and third-party dealer management software, ensuring a seamless customer experience. The platform also offers valuable add-ons like the Brooke.AI digital voice assistant for appointment handling and service quoting to increase transparency and trust with customers.

Real Stories with Real Results

Xtime has helped numerous dealerships overcome challenges and drive results. Users like Scott Haddock from Chapman Honda Tucson highlight the efficiency of the Lyft and Xtime integration for courtesy rides. Service Manager Matt Ketchum from Ferman Volvo praises Xtime for improving their operations and customer experience.

Optimize Your Dealership with Xtime

Whether you want to improve customer satisfaction, reduce no-shows, or enhance operational efficiency, Xtime Schedule has the tools and support to help. With customizable scheduling settings, a range of integrations, and dedicated support, Xtime empowers dealers to deliver exceptional service and drive profitability.

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Enhancing Automotive Service Efficiency with Xtime Videos

Quick Access to Customer Quotes

Xtime presents a new feature enhancement allowing quick access to customer quote signatures in the customer profile. This video tutorial showcases the streamlined process, emphasizing the efficiency and ease of use for service advisors and technicians.

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Enhancing Automotive Service Efficiency with Xtime Support

Efficiency Through Xtime Support

Xtime offers unparalleled support to automotive service departments, empowering them to optimize their operations efficiently. The team at Kelowna Infiniti Nissan attests to the significant impact Xtime has had on their shop's productivity. With Xtime, they can maximize their time, maintain a constant workflow, and ensure profitability. The solutions provided by Xtime enable seamless scheduling, engaging customers effectively, and comprehensive vehicle inspections.

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Enhancing Service Drive Interactions with Xtime's Engage Solution

Improving Service Operation Efficiency

Xtime's Engage solution aims to revolutionize service operations by enhancing team productivity and dealership profitability through personalized experiences, seamless check-ins, and fast digital checkouts. With the capability to generate an additional 7 Repair Orders (ROs) per month and an extra $20 per RO, dealerships can significantly increase their revenue streams. By personalizing the entire service experience, speeding up the check-in process, and unlocking revenue opportunities from prior appointments, Xtime's Engage solution ensures that each interaction in the service drive is optimized for success.

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Empowering Your Dealership with Xtime's Fixed Ops Technology Trends Unveiled at NADA 2025

Revolutionizing Service Experiences with Omnichannel Technology

In the competitive automotive industry, service experiences go beyond fixing cars; they are opportunities for dealerships to engage directly with customers, diagnose issues, and offer personalized solutions. With omnichannel technology, dealerships are equipped with end-to-end tools that create seamless digital experiences, from sales to service, tailored to customer convenience and preferences. This technology ensures that data is interconnected across the dealership, making each service interaction relevant and engaging. Customers can conveniently begin the service scheduling process online and smoothly transition to in-person appointments at the dealership. By leveraging omnichannel technology showcased at NADA 2025, dealerships can enhance customer relationships, personalize every appointment, and drive retention and profitability.

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Revolutionizing the Automotive Service Industry with Xtime's Cutting-Edge Solutions

Elevating Customer Trust and Service Efficiency

In today's automotive landscape, customer trust is paramount when it comes to service and maintenance. The 2023 Cox Automotive Vehicle Service Industry Study highlighted the importance of customer trust in dealership service departments. Despite this, there is often a gap between consumer expectations and dealership service delivery. Xtime, a leading provider of service scheduling and management solutions, aims to bridge this trust gap and enhance service efficiency for dealerships. By utilizing Xtime's innovative technologies, dealerships can streamline their service workflows, ultimately boosting customer satisfaction levels.

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